Arriva Hotel

3.0 star property

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Photo gallery for Arriva Hotel

Exterior
Shower, free toiletries, hair dryer, towels
In-room safe, desk, iron/ironing board, free WiFi
Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Russell Square
    ‪14 min walk‬
  • The British Museum
    ‪4 min drive‬
  • Piccadilly Circus
    ‪7 min drive‬
  • London (LCY-London City)
    ‪40 min drive‬

Room options

Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Arriva Hotel

3-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This London hotel also offers tour/ticket assistance, a garden, and a front-desk safe.

Arriva Hotel is a smoke-free property.

Arriva Hotel has a restaurant on site.

Languages

Arabic, English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 372 out of 1445 reviews
Rating 8 - Good. 468 out of 1445 reviews
Rating 6 - Okay. 355 out of 1445 reviews
Rating 4 - Poor. 147 out of 1445 reviews
Rating 2 - Terrible. 103 out of 1445 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to station

Great last minute booking close to station for easy get away on Eurostar.
Stayed 1 night in Jan 2025

6/10 Okay

Joas

Business traveler

Decent Stay for the Price, But Needs Some Updates

The main reason I chose to stay was the proximity to KGX. The hotel is reasonable for the price paid—the beds were clean, and the overall cleanliness was fine. However, I found the mattresses to be somewhat worn out, and the room carpet (which is the same throughout the hotel) is due for a replacement. While it does help to hide dirt, you can see how bad it is when looking at the edges and corners. If you're allergic to dust mites or similar allergens, this may not be the best place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away for football!

Stayed 1 night in Nov 2024

10/10 Excellent

Warren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Emily

Stayed 1 night in Jan 2025

8/10 Good

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff and room small, quiet neigborhood

Staff was vey nice and patient with other guests issues. Room and bathroom were very small, but its all we needed. Quiet neighborhood.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mathew

Stayed 1 night in Jan 2025

8/10 Good

scotty, Northampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly even when i forgot what number room i was in you wasn't allowed to take the key out with you so you had to hand it back in every time you wanted to go out apart from that i enjoyed my stay i have been to a lot of hotels in London over the past few months it was quiet for being in Kings Cross i will stay there again
Stayed 2 nights in Jan 2025

6/10 Okay

Alexandrs

Liked: Cleanliness, staff & service
Place seems rundown and the rooms are tiny but it was quiet in the area and I experienced no problems. Served the purpose of a place to sleep.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Erika

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Safe, convenient, adequate, but loud.

The location is amazing - super easy to get around, close to Kings Cross. The hotel wasn't very lux but with 2 stars I didn't expect it to be - it was sufficient. The main downside, and it was a big downside, was the noise. I've never stayed in a more noisy hotel - you could hear construction, doors shutting, people walking down the hall and boards creaking, people talking in the rooms next door, etc. It was awful and seemed to go on throughout much of the night, particularly on the weekend. I guess you get what you pay for.
Stayed 7 nights in Jan 2025

2/10 Terrible

Ritchie, Humble

Disliked: Cleanliness, staff & service, property conditions & facilities
bad bad hotel
Stayed 3 nights in Dec 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the Price

Pretty good for the price! Very convenient for kings cross
Stayed 2 nights in Jan 2025

10/10 Excellent

Kulsum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Michael

Traveled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Shahar

Stayed 1 night in Dec 2024

8/10 Good

Giuseppe

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucy

Stayed 1 night in Dec 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Brigitte

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Aylyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Paulina

Liked: Cleanliness, staff & service

It’s alright for a quick stop

The room was okay, and housekeeping cleans daily (some hotels stopped doing daily cleaning after the pandemic). My stay was quite long and I wished the room had more hooks or spots to hang things up in the bathroom or near the door. The wardrobe was my only option and when it rains in London, I don’t want to hang my coat up with my other dry clothing in the wardrobe. Other than that, I only wish the temperature could be controlled in the room. The radiator was on the whole time, walking into a boiling room was too much. We used the fan in the room constantly. Opening the window didn’t do much help. Staff was nice and helpful though. We experienced a power outage in our room that left one of the lights not working after it was back up a minute later. Told the staff in the morning leaving the room and once we came back it was already fixed.
Stayed 9 nights in Dec 2024

8/10 Good

Thor

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Christina

Disliked: Room comfort

Central location, but in need of redecoration

Central and convenient location. Clean in general and friendly staff. In need of some redecoration. Room was facing a busy road and was noisy in the night. Mattress was beyond its lifetime.
Stayed 1 night in Dec 2024