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Hampton by Hilton London City

4.0 star property

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Photo gallery for Hampton by Hilton London City

Front of property
Restaurant
Restaurant
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Tower Bridge
    ‪18 min walk‬
  • Tower of London
    ‪19 min walk‬
  • London Bridge
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hampton by Hilton London City

4-star hotel in Shoreditch
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and dry cleaning.
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This eco-certified hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in May 2023.

Hampton by Hilton London City is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1006 reviews
Rating 8 - Good. 363 out of 1006 reviews
Rating 6 - Okay. 69 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tish

Liked: Property conditions & facilities, room comfort

breakfast was cold both days and we arrived for at

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

6/10 Okay

Mohammed

Business traveler
Disliked: Staff & service

Ok hotel

This is an ok hotel. The reception seems very busy and confused but lots of staff on hand.
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

There were hardly any tv channels that worked . Breakfast was a good selection but the hot food was not very hot.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

SASIPRAPHA

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great!
Stayed 1 night in Jan 2025

10/10 Excellent

DF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Nayla

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. The area that the hotel is in is terrible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bismah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, property conditions & facilities
That’s hotel is very nice & clean also service is supper like morning breakfast . I m enjoy my trip with family in nine nights & thanks al staff
Stayed 9 nights in Dec 2024

8/10 Good

ABDUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Dec 2024

6/10 Okay

Eve

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, staff need to be more friendly

Hotel was nice and good location Great for a stay in London and better than choosing a budget hotel. Unfortunately the customer service let it down and the staff did not make us feel welcome of have a friendly manner
Stayed 1 night in Dec 2024

8/10 Good

Fatima

Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities; room and bar/reception area. Great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Nayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

NIGEL, Newtownards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean,modern,comfortable hotel. Staff friendly and helpful, Breakfast was tasty with good variety of hot and cold quality products. Hotel great location, right beside Aldgate East underground station, yet very quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for one night on Saturday 14th December. From check-in to check-out, we loved everything about this quality hotel. The security is excellent, the staff are very helpful and everywhere is very clean. Most importantly though for us, our room was everything we could have wished for. Extremely clean and facilities which included: kettle with tea and coffee etc, hairdryer, iron, safe. The bathroom was perfect and spotlessly clean also.It had a superb rainfall shower along with an extra handheld showerhead should you choose to use it instead/as well. To top it all off, our large king-size bed was super comfortable with the best pillows. The hotel now includes a complimentary breakfast, which is your typical buffet affair. We both enjoyed this very much on the Sunday morning before we checked out. We highly recommend this hotel and would definitely stay here again should we need to stay in London. A well deserved 5***** award from us 🤗
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location. Fantastic staff Close to underground
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were a really good size Breakfast was excellent. Something for everyone Staff at front reception really friendly and accommodating, looking after our bags before checking in and after checking out
Stayed 3 nights in Dec 2024

8/10 Good

hylton

Stayed 1 night in Dec 2024

10/10 Excellent

Amandeep

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and clean

Great location, easy to check in, clean and a good price. This is a great spot if you need to be in East London and need somewhere to lie your head. Super close to the District Line/Aldgate East station. Even though Brick Lane and Whitechapel Road are busy, you don't hear the noise
Stayed 1 night in Dec 2024