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The Marble Arch Hotel, by Thistle

4.0 star property

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Photo gallery for The Marble Arch Hotel, by Thistle

Interior entrance
Staircase
Breakfast, lunch, dinner served; Modern European cuisine
Egyptian cotton sheets, premium bedding, in-room safe, desk
City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
Bryanston Street, Marble Arch, London, England, W1H 7EH
  • Marble Arch
    ‪4 min walk‬
  • Hyde Park
    ‪7 min walk‬
  • Oxford Street
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Studio, 1 Bedroom (Apartment)

Studio, 1 Bedroom (Apartment) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio, 1 Bedroom (Apartment)

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed (Apartment)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Studio, 1 King Bed with Sofa bed (Apartment)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

The Cumberland, London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (942)
The price is $349
per night
$418 total
includes taxes & fees
May 1 - May 2
The Cumberland, London

About this property

The Marble Arch Hotel, by Thistle

Hotel in London City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
The Marble Arch Hotel, by Thistle offers 692 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 13 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4306 square feet (400 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands.

The Marble Arch Hotel, by Thistle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Archy's Bar - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Deli - This delicatessen serves light fare only. Open daily.
The Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Czech, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (GBP 50 per day); reservations required; discounts available
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Archy's Bar
  • The Bar
  • The Deli

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 4,306 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arch Marble
Marble Arch Thistle
Marble Thistle Arch
Thistle Arch
Thistle Marble
Thistle Marble Arch
Thistle Marble Arch Hotel
Thistle Marble Arch Hotel London
Thistle Marble Arch London
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Amba Hotel Marble Arch London
Amba Hotel Marble Arch
Amba Marble Arch London
Amba Marble Arch
Amba Hotel Marble Arch London, England
The Marble Arch Hotel
Amba Hotel Marble Arch
Thistle London Marble Arch

The Marble Arch Hotel, by Thistle Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 526 out of 1302 reviews
Rating 8 - Good. 446 out of 1302 reviews
Rating 6 - Okay. 185 out of 1302 reviews
Rating 4 - Poor. 72 out of 1302 reviews
Rating 2 - Terrible. 73 out of 1302 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

GOHAR

Stayed 5 nights in Jan 2025

8/10 Good

Venu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is excellent. Unfortunately the entry & lobby were under part renovation & spoiled the ambience and experience Rooms are excellent & service is prompt
Stayed 2 nights in Jan 2025

6/10 Okay

MAZEN

Traveled with family
Disliked: Staff & service, property conditions & facilities
Room cleaning is not as expected
Stayed 8 nights in Jan 2025

2/10 Terrible

Erik

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t go back to this hotel if they offered me free rooms. It was very dirty and crowded. The staff was not helpful also. The rooms and lobby were disgusting. You feel like you are in a 3rd world country. Don’t know what the other people are talking about. On top of how dirty it was, On our last day we even got a letter staying there will be no hot water for 12 hours! Do not stay there or else you will regret it like we did. Besides the location, everything about this hotel was Zero stars!
Stayed 2 nights in Jan 2025

6/10 Okay

GERALD

.
Stayed 1 night in Dec 2024

10/10 Excellent

Dalal

Stayed 2 nights in Oct 2024

8/10 Good

MOHAMMED, Jeddah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel in Marble Arch
Stayed 6 nights in Dec 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Andreas

Traveled with family
Disliked: Room comfort
we had various issues in our stay: 1. problems with the plugs - not working 2. no third bed + towels for our child for the first night even we had paid for it. 3. one night without hot water for bath 4. difficult to contact the reception for the problems.
Stayed 5 nights in Dec 2024

2/10 Terrible

Fahad

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Disliked: Staff & service, property conditions & facilities
It was very average. Breakfast was good.
Stayed 5 nights in Dec 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

Great service Upgraded Mini bar is a good touch Large family room
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Efraim

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

8/10 Good

Sarah

Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely chaotic and badly organised hotel. Food from room service was left on trolleys in the corridors for multiple days. The elevators are a complete disaster, and getting to your room can easily take 10-15 minutes. We went to store our bags when we left, but ultimately decided not to because a woman complained she had been waiting for over 2 hours for the hotel staff to find and return her bags. Hotel is well situated but seems terribly organised and is quite unclean.
Stayed 3 nights in Dec 2024

6/10 Okay

Simon

Traveled with partner
Disliked: Staff & service
Room was well fitted not very clean and had at least 3 different peoples hair on top of the bed. Reception is chaotic, dining options very limited and feels like they would rather not be doing it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top location

Brilliant hotel brilliant location best london hotel i have stayed in a long time
Stayed 1 night in Dec 2024

8/10 Good

Jehan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 6 nights in Dec 2024

2/10 Terrible

Rebecca

Stayed 1 night in Nov 2024

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Egil

Traveled with partner
No restaurant, pub burger Check out time Lobby in 1 st floor Mostly arabs there, no english
Stayed 1 night in Nov 2024

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024