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Aloft London Excel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Aloft London Excel

Exterior
Cocktail bar
Indoor pool
View from property
Cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • O2 Arena
    ‪11 min drive‬
  • Westfield Stratford City
    ‪11 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | Flat-screen TV

Executive Suite, 1 Bedroom, Non Smoking

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Twin Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Aloft London Excel

4-star London hotel, connected to the convention center in Newham
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Aloft London Excel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Aloft London Excel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1007 reviews" "
Rating 8 - Good. 267 out of 1007 reviews" "
Rating 6 - Okay. 69 out of 1007 reviews" "
Rating 4 - Poor. 31 out of 1007 reviews" "
Rating 2 - Terrible. 40 out of 1007 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Irfan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely quiet and child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We exhibited at ExCeL and there were a lot of build works in the immediate area but no consequent noise. The hotel was extremely clean and well kept. The staff exceptionally friendly and the whole stay outstanding. One solitary issue was the very highly-priced Chardonnay (two large almost equalled our two main courses) so I'd suggest caution at the bar. Still totally worth it and will definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy !
Easily accessible for excel. Friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Stayed 2 nights in Oct 2024

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay In A Quiet Hotel
This was a lovely hotel, reception staff were very nice and helpful. Food was good, but restaurant staff kept forgetting what we asked for. Would have been nice to know building works were going on.
Stayed 2 nights in Oct 2024

6/10 Okay

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy night
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very difficult to find from railway. Needs more signs .
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and lovely room. Will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for excel
If you have a conference or working at the excel it’s the best possible choice as it’s connected to the building
Stayed 3 nights in Oct 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from front desk employee redx
Stayed 1 night in Oct 2024

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, even more pleasant than the first.
Stayed 2 nights in Oct 2024

8/10 Good

SAIF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great located hotel in London Excel
Excellent located hotel in excel. Great of you are attending excel conference or forums. Near DLR. offers parking too. Which is amazing in London. However, like before the room’s thermostat was off set and continued to throw cold air. This I experienced in my previous stay too. The thermostat is limited in its settings and cold air fan automatically switches on even when you try to increase room temperature
Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Business traveler
Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Sanya

Stayed 1 night in Oct 2024

6/10 Okay

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location. Would book again.
Stayed 7 nights in Jul 2024

4/10 Poor

mishal

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Awful matters
I had a back sore after a night sleep and during the weekend as kids next to our room who were making awful noise couldn’t sleep well there. Otherwise, breakfast was the main high light of the hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic location Fantastic rooms really pleased would stay here again
Stayed 1 night in Sep 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location. Lovely breakfast too.
Stayed 2 nights in Jul 2024

10/10 Excellent

M'hamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Mr. Reds at the reception provided excellent service and even assisted with an early check-in. We will definitely stay again."
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean but standard stay.
It was a clean, tidy and modern hotel. We were lucky enough to be upgraded to a room on the 8th floor overlooking the trainline and London. Be aware there is building work going on surrounding the hotel which now restricts views and accessibility. The bed was huge and comfortable (but rather warm!) Facilities were clean with everything there and working. Our room was quiet as we were away from the lifts and ground floor. We didn't need to have our room cleaned but the staff were friendly and everything looked tidy. Breakfast was good. Better on our first morning as the second was busy and some items ran out. The restaurant was also quite noisy but we found a less busy spot. A mix of visitors, business, couples, friends and family etc. One downside was the pool area.( We had booked this hotel in part because of it's pool. ) It is a small pool with swimming lessons taking part every morning. Many children in and out, families stood watching and noise and commotion in the pool area. Access to the sauna and steam room is restricted to certain times too. I'd advise checking as no information on the website. Very handy for the train in and out with a few changes.
Stayed 2 nights in Sep 2024