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Aloft London Excel

4.0 star property

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Photo gallery for Aloft London Excel

Exterior
Cocktail bar
Cocktail bar
View from property
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • IFS Cloud Royal Docks Station
    ‪16 min walk‬
  • O2 Arena
    ‪11 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Twin Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

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The price is $554
per night
$665 total
includes taxes & fees
Mar 18 - Mar 19
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About this property

Aloft London Excel

4-star London hotel, connected to the convention center in Docklands
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Aloft London Excel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Aloft London Excel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1016 reviews
Rating 8 - Good. 265 out of 1016 reviews
Rating 6 - Okay. 72 out of 1016 reviews
Rating 4 - Poor. 33 out of 1016 reviews
Rating 2 - Terrible. 40 out of 1016 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Daanyaal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of work going on. Poor
Stayed 1 night in Oct 2024

10/10 Excellent

Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

james

Stayed 2 nights in Oct 2024

2/10 Terrible

Paris

Stayed 1 night in Nov 2024

6/10 Okay

andrew

Liked: Cleanliness, staff & service, room comfort
Okay but attention to detail missing
Nice hotel, let down by some details. Charging £20 for parking is a bit much and a further £25 “which will be returned in a few days” wasn’t a great start. I get taking card details, but shouldn’t be taking money… Room was spacious and clean, but no power point by a mirror for my wife to do her hair. I went for a swim, and the first changing booth didn’t have a lock on it. Went to do a timed swim so checked the clock when I set off. Swam some lengths and checked the clock which hadn’t moved - clearly the battery had run out and not been replaced. The little things make the difference between average and good…
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property and staff. Well Done
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Aloft Hotel London transportation to Heathrow Airport and other places, it was very convenient but the only thing l didn't really like was their gym. The gym is not spacious and they don’t have enough equipments in there that’s all.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicola

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this hotel. We had a spacious room (although it was the disabled room), it was clean and the bed was really comfortable. Food in the bar was also really good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent and friendly customer service! Easy check in and they provided extra assistance with a nice cup of coffee after an overnight flight. I would be very happy to stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O2 Visit
We were visiting the O2, even though this hotel is next to The Excel it is also a great location for the O2. Easy access to the Cable Car across the Thames (2 stops on the DLR) or a couple of stops on the tube/DLR.
Stayed 1 night in Nov 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Pillows were too flat and old. Lights wouldnt turn off at night.
Stayed 6 nights in Nov 2024

10/10 Excellent

Terry

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Excel
Decent sized room. Quiet location. Friendly staff. Very convenient to Excel and the DLR. Pillows on the bed were flat and very uncomfortable. Weird lighting in room. Could not find a switch to turn the lighting off over the coffee making station in room which was annoying when we went to sleep. Really appreciated the gym, pool and sauna facilities. Two days there were mum and baby classes going on in pool - which was a bit of a squeeze, but they were friendly enough. Just something to be aware of if you're planning a day time swim.
Stayed 1 night in Nov 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay Big spacious room Time in the pool Friendly staff The only thing was the heating was a bit tricky to turn down
Stayed 2 nights in Nov 2024

6/10 Okay

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, staff friendly, Tv wouldn’t connect to my devices is my only negative
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Oct 2024

8/10 Good

Gary

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Hotel staff were great and a great location near to the Elizabeth Line
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spacious room, quiet, comfy bed, excellent bathroom
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruckhsana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean, modern, and comfortable. The king-sized bed had beautiful crisp white sheets and was very comfortable. I came her for the pool and sauna which my child loved. The room has tea and coffee. We got robes ans slippers on request plus a toorh brush kit. The snack bar and restaurant are very convenient. I recommend the hot chocolate from the snack area. Its a good price for London and close to the DLR. So its easy to get to anywhere central in London. There are some works going on at the Excel but that didnt bother us. The TV in the room is large. The air con and heating very efficient. They also have a bar area with table top games. The staff are friendly and professional. A fun thing to do in the half term break.
Stayed 1 night in Oct 2024