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Lombok Raya Hotel

3.5 star property

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Photo gallery for Lombok Raya Hotel

Lobby
Sports facility
Front of property
Minibar, in-room safe, desk, soundproofing
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Pool
  • Parking included

Explore the area

Map
Jl. Panca Usaha no. 11, Mataram, Lombok, 83352
  • Mataram Mall
    ‪2 min walk‬
  • Islamic Center NTB
    ‪3 min drive‬
  • Lombok Epicentrum Mall
    ‪3 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Room

  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed and 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family/Triple Room

Minibar, in-room safe, desk, soundproofing

Family/Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Queen Beds and 1 King Bed

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3.3 out of 5, (28)
The price is $20
per night
$24 total
includes taxes & fees
Mar 26 - Mar 27
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About this property

Lombok Raya Hotel

3.5-star Mataram hotel with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and 4 coffee shops/cafes are onsite.
Lombok Raya Hotel offers 310 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Lombok Raya Spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, Lombok Raya Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 10075 square feet (936 square meters) include a conference center. This business-friendly hotel also offers a children's pool, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Onsite valet parking is complimentary.

Lombok Raya Hotel has designated areas for smoking.

Mandalika Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Suranadi Cafe - This café serves breakfast, lunch, and dinner.
Segara Anak Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Mandalika Restaurant
  • Putri Nyale Lounge
  • Segara Anak Restaurant
  • Suranadi Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (10,075 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 260000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Rollaway bed fee: IDR 260000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lombok Raya
Hotel Raya Lombok
Lombok Raya
Lombok Raya Hotel
Lombok Raya Hotel Mataram
Lombok Raya Mataram
Lombok Raya Hotel Hotel
Lombok Raya Hotel Mataram
Lombok Raya Hotel Hotel Mataram

Lombok Raya Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 6 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Fatma

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
To bad the bathroom so filthy dirty old and not hygienic, seems they didn't care for that, scums hard water, door bathroom is filthy dirty, yucky other than that is going to be perfect.
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
We booked a deluxe room from Hotels.com and when we arrived, they "upgraded" us to a family room. However, it seemed like it was more of a downgrade than an upgrade. I felt utterly cheated! This wasn't the first time that my room looked nothing like what I booked on hotels.com. 1. The room looks nothing like an upgrade of our deluxe room. The room in our book looks classy with better furnishing. The family room on the other hand had a very old toilet, with taps that squeak when we tried to turn them on and was dusty with cobwebs in the furniture. 2. The toilet was faulty, giving off unbearable noises that sounded like cars horning every 30 seconds. How unbearable was that? An upgrade huh? 3. I couldn't turn the taps on and off properly. That was how ancient the furnishing was 4. The kettle looks disgusting on the interior, as if nobody had washed and used it in a long time 5. The call for prayers start loudly at 5am and 7am and we couldn't get a goodnight's rest! 6. We called the reception to fix our bathroom and they took 1 hour to come back to us because they couldn't understand English and they kept sending people to check without fixing the issue! 7. There were so many people at breakfast that we couldn't even get a seat! If I could give a negative one rating of this property, I wouldn't hesitate to. I felt cheated because my room was nothing like what I saw in the booking and seriously? An upgrade? Doesn't seem like it!
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Pretty old room, water leaking in the bath room, sound proof between rooms was bad, could hear clearly kids horseplaying in the next room.

6/10 Okay

alan, malaysia

Liked: Room comfort
The room is big and close to mall
The hotel is old and noisy.very close to town but nothing much to do and see in this area

8/10 Good

tantri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort for one night stay. The pool is nice. Food is good

6/10 Okay

David

Disliked: Cleanliness

8/10 Good

Felix Fischer, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its okay.
its okay.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

4/10 Poor

Reeve Y, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dated. Mixed ratings.
Room was extremely dated. Toilet was somewhat grimy, shower had low water pressure. Most features in room were discoloured. Aircon took some time to cool but even then it was not cold despite lowest setting. That said, bed was OK, and the hotel was located next to the Mall. Breakfast was average but sufficient. Would not stay again unless I really want access to the Mall.

6/10 Okay

Terry, Australia - WA - Perth

Disliked: Property conditions & facilities
Facilities: Tired, being remodelled; Value: Moderate, cheaper at hotel desk!; Service: Basic, Polite; Cleanliness: Tidy; doubtful would stay there again

8/10 Good

SEIJI

Stayed 2 nights in Aug 2024

10/10 Excellent

m

Liked: Cleanliness, staff & service
NICE！
Stayed 2 nights in Aug 2024

10/10 Excellent

Shino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがみんないい人でした。
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
・・・こんなもんかな
日本人にはお勧めできません
Stayed 2 nights in Dec 2017

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeloos
Verouderd hotel, smerig, lawaaierig, fabriek, slecht matras, lege minibar, verbouwing gaande, zwembad met vrijwel alleen geklede mensen, geen enkele passie te merken,....gewoon waardeloos. Wat wel top is is het ontbijt
Stayed 2 nights in Nov 2017

4/10 Poor

Toshinori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
設備はいいが、老朽化がすごい
ジムがあったのでここを選びました。 プールには興味がなかったのですが、老舗とあって入り口から見える景色は壮観でした。 が、それからが残念。部屋に通されたら古いつくりでゴキブリだらけ。7匹は殺しました。 古くなった木か配管に発生しているようです。 スタッフの対応がいいだけにすごく残念です。
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

takanori, 東京都

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食バンザイ
９月３日より８日間宿泊しました。このホテルは既に何回も利用していますが、６階建ての新館が出来てからの宿泊は初です。けれども新館ではなく旧館のいつものコネクティングルームの片側のダブルベッドの部屋に案内されました。冷蔵庫の強弱ツマミがなかったり、ACリモコンの電池が切れていたりと、様々な不具合を見つけて、「旧館だからしょうがないか」と以前の情景を思い浮かべて納得してしまいました。宿泊者の大半がインドネシアの方々なので、廊下や中庭や駐車場にはいつもゴミが散乱していて残念でした。朝食は以前よりも種類が豊富になっていましたのでかなり満足しました。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロント
フロントの方にとても親切に対応してもらいました。

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

6/10 Okay

Karoline, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell for lokale
hotellet ligger langt unna strendene og det meste. Er en halvtime på scooter til senggigi og en og en halv time til kuta og sira. Det virker som dette hotellet er populært for de lokale, menyene er ikke oversatte og frokosten har ingen vestlige innslag. Ellers var treningsrommet som ble reklamert for på annonsen "under construction". Gode priser på massasje i velværeavdelingen. Svært hyggelig staff.