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Lombok Astoria Hotel

4.0 star property

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Photo gallery for Lombok Astoria Hotel

Garden
Outdoor pool
Outdoor pool
Executive Suite | Minibar, in-room safe, desk, laptop workspace
Grand Deluxe | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

Map
Jl Jendral Sudirman 40 Rembiga, Mataram, Mataram, ID, 83239
  • Mataram Mall
    ‪3 min drive‬
  • Islamic Center NTB
    ‪5 min drive‬
  • Lombok Epicentrum Mall
    ‪6 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪43 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • 452 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds (2 Single Bed)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds (2 Single Bed)

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Golden Studio, 1 King Bed, Smoking

Golden Studio, 1 King Bed, Smoking | Minibar, in-room safe, desk, laptop workspace

Golden Studio, 1 King Bed, Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 602 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lombok Astoria Hotel

4-star Mataram hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Lombok Astoria Hotel offers 164 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bajuri Wellness Centre.
In addition to a full-service spa, Lombok Astoria Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

6 meeting rooms are available. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Onsite uncovered valet parking is complimentary.

Lombok Astoria Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Lombok Astoria Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 to 150,000 for adults and IDR 100,000 to 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Malimbu Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 to 150000 for adults, and IDR 100000 to 150000 for children
  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Golden Tulip Mataram Lombok Hotel
Golden Tulip Mataram Lombok
Golden Tulip Lombok
Lombok Astoria Hotel Mataram
Lombok Astoria Mataram
Lombok Astoria
Lombok Astoria Hotel Hotel
Lombok Astoria Hotel Mataram
Lombok Astoria Hotel Hotel Mataram

Lombok Astoria Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 70 reviews
Rating 8 - Good. 26 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property that had plebty to offer inside and outside. Peaceful and quiet. Pool, bars and restaurants etc was lovely. Stunning views and i would highly recommend to my clients. Thankyo
Stayed 2 nights in Oct 2024

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Johanne

Stayed 1 night in Sep 2023

10/10 Excellent

Syed Afiq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2023

10/10 Excellent

kang hae

Stayed 1 night in Jun 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay
Stayed 1 night in May 2023

10/10 Excellent

Afzan Ermeyanti, Kuala Lumpur

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2022

8/10 Good

Narayanasamy, Bixby

Stayed 16 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kkebersihan kamar,menu sarapan
Stayed 2 nights in May 2021

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean, pretty good size room with a beautiful view. Breakfast came with a lot of variety. If I visit Lombok again I would stay at the same hotel
Stayed 3 nights in Dec 2020

8/10 Good

Alfie

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with sumptuous breakfast
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like modern decor and building. Not fan of the big glass window inside the room. I told my daughter to stay from it. Big variety of breakfast food, but most food are cold and tasteless.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and spacious
Good condition of hotel and room. Spacious not cramped. Nice pool and spa.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience. Let down by mediocre food and room service.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Pemberitahuan request lewat email tidak respon untuk 2 kamar bersebelahan, untungnya pas check in di hari itu diberi kamar bersebelahan. Ini sudah memberi suatu nilai positif bagi kami. Tapi ada sedikit kendala di bedding, dimana sarung bantal kotor sepertinya bekas kotoran yang dicuci tidak bisa hilang, sampai check out pun tetap tidak diganti. dinding pintu dan beberapa jendala kotor. kami tinggal di kamar 7xx, diatas kamar kami, untuk 2 malam kami menginap terdengar bunyi yang sangat mengganggu ketenangan tidur kami sekitar pukul 10.00 malam keatas, seperti orang menggeser meja atau kursi, kadang kejatuhan barang sehingga sempat tidur kami terganggu gara2 bunyi kebisingan tersebut..mengenai sarapan pagi rata2 dan tidak ada perubahan dan nilai positif wifi best dan panorama indah...saran kami utk pihak management supaya berbuat lebih baik lagi sesuai nilai review yang didapat selama ini dari pada nasabah dan mau melakukan perubahan,...terima kasih
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service, location little bit quite
Stayed 1 night in Jun 2019

10/10 Excellent

Sang Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lombok Astoria was a great place to stay. The rooms were spacious with a comfy bed and nice shower (as well as the shower amenities). The pool was beautiful and relaxing, and booking a massage at the spa was easy. The free breakfast is a massive buffet with a great variety of local cuisine and tradition western breakfast options. The one thing I would have appreciated was a hotel guide in the room. Having a book to specify times the pool/gym were open, or the hours of breakfast helps those after aong trip who just want to get to their room.
Stayed 1 night in Apr 2019

8/10 Good

NEVI, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
located in the quiet area of Mataram where surrounded with nice food corners make this hotel is my favorite. The restaurant of the hotel is also very good and food taste is awesome.
Stayed 1 night in Dec 2018

10/10 Excellent

Maggie, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and modern. The rooms are good sizes and the view in our 8th floor room was amazing. Breakfast buffet was also very good with a lot of varieties. We felt that it was an amazing value to stay here!
Stayed 2 nights in Oct 2018

10/10 Excellent

Liz, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Super clean and nice staff. Breakfast is tasteful, Saturday buffet and afternoon tea are super deals.
Stayed 1 night in Jul 2018