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Thornton Hall Hotel and Spa

4.0 star property

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Photo gallery for Thornton Hall Hotel and Spa

Property amenity
Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Indoor pool, sun loungers
Breakfast, lunch, dinner served; garden views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym

Explore the area

Map
Neston Road, Thornton Hough, Wirral, England, CH63 1JF
  • Liverpool Pier Head Ferry Terminal
    ‪16 min drive‬
  • Royal Albert Dock
    ‪18 min drive‬
  • The Beatles Story Museum
    ‪18 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Studio

Studio | 1 bedroom, in-room safe, desk, iron/ironing board

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Room 2

Room 2 | 1 bedroom, in-room safe, desk, iron/ironing board

Room 2

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Room

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | 1 bedroom, in-room safe, desk, iron/ironing board

Penthouse

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room 5

Room 5 | 1 bedroom, in-room safe, desk, iron/ironing board

Room 5

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Garden View)

Executive Room (Garden View) | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Room (Garden View)

7.0 out of 10
Good
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Thornton Hall Hotel and Spa

4-star Wirral hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Thornton Hall Hotel and Spa offers 62 accommodations with safes and coffee/tea makers. Televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Thornton Hall Hotel and Spa features a full-service spa, 3 hot tubs, an indoor pool, and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Guests can use the indoor pool and health club at a partner property. Complimentary self parking is available on site.

Thornton Hall Hotel and Spa is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Lawns - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Brasserie - This poolside brasserie serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 23.50 for adults and GBP 23.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Lawns

Things to do

  • 3 hot tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay
  • Spa fee: GBP 50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 23.50 for adults and GBP 23.50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not allowed in the swimming pool or hot tub, while guests under 16 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Thornton Hall
Thornton Hall Hotel
Thornton Hall Hotel Wirral
Thornton Hall Wirral
Thornton Hotel
Thornton Hall Hotel & Spa Thornton Hough, Wirral
Thornton Hall Hotel And Spa
Thornton Hall Hotel Thornton Hough
Thornton Hall
Thornton Hall And Spa Wirral
Thornton Hall Hotel and Spa Hotel
Thornton Hall Hotel and Spa Wirral
Thornton Hall Hotel and Spa Hotel Wirral

Thornton Hall Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 543 reviews
Rating 8 - Good. 144 out of 543 reviews
Rating 6 - Okay. 52 out of 543 reviews
Rating 4 - Poor. 22 out of 543 reviews
Rating 2 - Terrible. 13 out of 543 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice walk around the local area, great location
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away with work so spent 5 nights. I included use of the spa which was so worth it. The breakfast was delicious with such a choice. Room was lovely and clean plenty of space.
Stayed 5 nights in Mar 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and attentive staff. Only negative was being asked to pay £40 per day to use the spa facilities. Seems a bit steep if all you want is a swim or a morning workout.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

I was here on a business trip and would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the rooms were nice and clean. The only thing I would say is it may want a bit of updating around the spa but I think this is currently happening. Can’t fault staff, or food either. Would recommend, and stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Stayed 2 nights in Feb 2025

10/10 Excellent

Gemma

Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

This is a lovely hotel, I stayed 2 years ago and feel sadly it’s lost its spark a bit. The good bits first, parking is great, easy to access hotel and plenty of spaces, the spa was great, and a big bonus was the yoga class I joined when I saw people with yoga mats. The room was big and comfortable with a nice fridge and a big bath. The not so good bits, the corridors were cold and a big part was not heated at all, it’s a long walk from rooms to reception and breakfast room. I had to make 3 trips to reception to get room keys recoded as they stopped working which was annoying. Breakfast was disappointing, we were sat on a tiny table, not big enough to eat comfortably and very close to the tables next to us so we couldn’t really speak without people listening. The choice was poor, no bananas, tomatoes not properly cooked, too tough in the middle, vegetarian sausage was full of veg not fake meat, don’t really want carrots & peas with breakfast. Only one milk available I’m sure I could have asked for soy or skimmed but didn’t want to. I know these may feel small & picky things but they are important. Lovely bath but no bubble bath so had to use shower gel provided. I’d still go back but I feel like the cost of living is having an effect on this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zoe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay friendly staff, clean and the facilities were fabulous. we had the spa package and was so worth it. we also added on a spa treatment which was amazing. The breakfast was lovely and lots of choice. I have a nut allergy and they made me very own cooked breakfast just to be on the safe side which was lovely. Will definitely be looking to book again.
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place

staff were professional friendly , room was cold even tho we put heating up high , some noisy guests kept us up but not hotel fault
Stayed 1 night in Feb 2025

4/10 Poor

Gerald

Stayed 2 nights in Feb 2025

10/10 Excellent

Arzoo

Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2025

4/10 Poor

Maxence

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I am writing this review because, despite being asked to email the hotel about my concerns, I have not received any response. This lack of follow-up has left me disappointed and compelled me to share my experience publicly. I stayed at this hotel from December 7th to December 8th to celebrate my wife’s birthday. While we dined at The Lawns Grill, which was a pleasant experience, it is worth noting that the restaurant was an additional cost and unrelated to the core issue of my stay. The main problem was the extremely thin walls, which made it impossible to block out noise from a group of loud guests in the adjacent room. Their conversation was so loud it felt like they were in our room. Despite raising multiple complaints with the reception—by phone and in person—the disturbance persisted until 2:30 AM when the group finally left. A hotel’s primary purpose is to provide a peaceful night’s sleep, but the thin walls and inability to address the issue meant we barely got any rest, significantly impacting the next day of our trip.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay couldnt fault anything
Stayed 1 night in Jan 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities

Good service

Very good service. Bed needs replacing, mattress seemed old. Shower needs maintenance. Excellent breakfast with lots of choices
Stayed 2 nights in Dec 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing value for money and excellent service and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic way to celebrate my daughter’s 30th birthday. We had spa treatments that were amazing. We paid for use of the spa facilities too which were great. Food was so good but the tapas for our evening meal and a good selection to have at breakfast
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024