The Shankly Hotel

4.0 star property

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Photo gallery for The Shankly Hotel

Property entrance
Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board
Luxury Room (Sleeps 8) | View from room
Interior entrance
Luxury Room (Sleeps 8) | Bathroom | Free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Millenium House, 60 Victoria Street, Liverpool, England, L1 6JD
  • St. George's Hall
    ‪4 min walk‬
  • Cavern Club
    ‪5 min walk‬
  • Liverpool ONE
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

Deluxe Room (Sleeps 4)

  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Deluxe Room

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

Presidential Room

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

Exclusive Room

  • Sleeps 24
  • 12 Double Beds

Luxury Room

  • Sleeps 9
  • 4 Double Beds and 1 Twin Sofa Bed

Luxury Room, Accessible

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room

  • Sleeps 6
  • 3 Double Beds

Luxury Room (Sleeps 6)

  • 409 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

Luxury Room, Accessible (Sleeps 4)

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Luxury Room (Sleeps 8)

  • 358 sq ft
  • Sleeps 8
  • 3 Double Beds and 2 Large Twin Sofa Beds

Deluxe Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Deluxe Double Room (Sleeps 2)

  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

Luxury Studio (Sleeps 4)

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Luxury Room (Sleeps 5)

  • 358 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Exclusive Room

  • Sleeps 14
  • 3 Double Bunk Beds and 1 Double Bed

Luxury Double Room (Sleeps 2)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Luxury Studio (Sleeps 5)

  • 427 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room

  • Sleeps 9
  • 4 Double Beds and 1 Twin Sofa Bed

Luxury Room (Sleeps 4)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Deluxe Room

  • Sleeps 8
  • 4 Double Beds

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About this property

The Shankly Hotel

4-star hotel in Liverpool City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
The Shankly Hotel offers 57 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch Smart televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This Liverpool hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5813 square feet (540 square meters) include conference space. This Liverpool hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

The Shankly Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 11:00 AM.
The Bastion - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bastion

Things to do

  • Concerts/live shows

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5,813 square feet of conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 17.50 per person
  • Covered self parking fee: GBP 15 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Shankly Hotel Liverpool
Shankly Hotel
Shankly Liverpool
The Shankly Hotel Hotel
The Shankly Hotel Liverpool
The Shankly Hotel Hotel Liverpool

The Shankly Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 461 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Deanna

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are very dated. Scratched and worn. Air conditioning didn't work, contacted reception on 3 occasions, finally someone came to see for themselves that the room was stifling, told me they would find fans but came back to the room to move us to a different room. Getting moved at 12am with 6 children wasn't great. Told reception twice about broken glass by the lifts, again with moving children with alot of baggage whilst dodging broken glass wasnt great. The rrom i had originally had a kitchen area with a fridge, new room didnt have any facilities so more trips down to reception to ask for food and drink to be stored in a refrigerator. Overall stay wasnt great and wouldn't stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, comfortable with good food! Difficult to get to if you don’t know the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the hotel Brilliant
Stayed 1 night in Oct 2024

6/10 Okay

Eamonn, London

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were lovely and professional. From the outside the building is striking. The foyer is atmospheric. But! The corridors and the rooms show a great deal of wear and tear. The room I stayed in, was in great need of a refurbishment.
Stayed 1 night in Oct 2024

6/10 Okay

Ahmed

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy neighbours, no late check out options without charge. Customer service could be better
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Traveled with partner
Liked: Staff & service, amenities
Hotel is lovely great location. Rooms could really do with improvement had a room for 2 adults very small. Overall safe was very good.
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Would stay again but in a more premium room.
The gentleman at the front desk was extrenely helpful - deserves payrise. The building itself was nice, but felt cheaply made and had costing corners cut. Our room was a double room. Bath took atleaste half an hour to fill - wasnt very hot either. Middle light makes an annoying buzzing sound. TV wouldnt work as it should - kept freezing every 2 minutes Double bed was just 2 singles put together - 1 mattress was higher than the other - couldn't sleep properly and was very uncomfortable. Room not very practicle - had to make hot drink with kettle on floor as there was no table/plug.
Stayed 1 night in Oct 2024

10/10 Excellent

SIONED

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a central location stay to visit the city with friends.
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Stayed 1 night in Oct 2024

6/10 Okay

Karen, Elphinstone

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel was lovely inside but a bit disappointed in the luxury room having to clean a jetted bath and then again get the cleaner to do it for second time. When u pay for luxury you expect luxury. The food was amazing however in the restaurant. Staff were friendly and decor really nice just a bit disappointed as I say about the room
Stayed 3 nights in Oct 2024

10/10 Excellent

Georgina

Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having seen very mixed reviews of the rooms I opted for a studio room for 4 people as these seemed to have a lot of positive feedback. It was smart and very spacious with a separate kitchenette/bar area which was well equipped. The room was configured as 4 separate beds for us as requested in advance. The location is easy walking from Lime St station, the cavern quarter and docks but relatively peaceful at night. We ate in the restaurant one night and the food was good. One of the big positives was how friendly and welcoming all the staff were - they couldn’t have been more helpful. The nature of the hotel is that it caters to large parties so inevitably there is an element of disturbance in the night as revellers return and party their way back down the corridors but this was short lived. It’s also worth noting the wifi was a bit hit and miss if this is important to you. Would stay again and request the same room type.
Stayed 2 nights in Oct 2024

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room..although not quite as described! Room on different levels, not 3 doubles in one space. Lack of mirrors to get ready in for 5 people. Loved hotel though and nice suprise on room allocated. Very central - perfect licstion
Stayed 1 night in Oct 2024

8/10 Good

Deena

Traveled with group
Liked: Room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Debrah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatles trip to Liverpool
My daughter and I stayed at the Shankly hotel one night and loved it. The room and bathroom were very spacious and comfortable. There was a tea kettle with plenty of coffee and tea. The staff were friendly and helpful and the hotel decor was beautiful. Loved seeing all the Shankley memorabilia!
Stayed 1 night in Oct 2024

10/10 Excellent

Declan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very friendly
Stayed 1 night in Oct 2024

6/10 Okay

lorna, Crumlin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff very friendly but overall hotel and rooms bit run down.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located hotel and staff very helpful throughout the stay.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
On average the hotel is okay for the price for inner city central hotel. On arrival the downstairs facilities, lobby and bar are nice but overall the hotel is slight outdated. The corridor carpets are dirty and unwelcoming once in the room greeted with awful damp smell and the rooms was freezing…to the point we went out to buy air fresher. On review seems there was leak in the bedroom as carpet was wet. Room was huge and beds were comfy but needs a freshen up overall wouldn’t be in rush to return
Stayed 1 night in Sep 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel, will definitely return
Stayed 1 night in Sep 2024

8/10 Good

patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant
Stayed 2 nights in Sep 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful and luxurious hotel, friendly staff, very clean. Only negative comment is that there wasn’t a hook to hang my towel after my shower. Overall great experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Amenities
Lovely check in staff, fun rooms, great location
Stayed 1 night in Sep 2024