Maldron Hotel Liverpool City

4.0 star property

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Photo gallery for Maldron Hotel Liverpool City

Exterior
Reception
1 bedroom, desk, bed sheets
Exterior
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Restaurant

Explore the area

Map
2 Park Lane, Liverpool, England, L1 8AW
  • Liverpool ONE
    ‪3 min walk‬
  • Royal Albert Dock
    ‪4 min walk‬
  • The Beatles Story Museum
    ‪6 min walk‬
  • Manchester (MAN)
    ‪50 min drive‬

Room options

Deluxe Double Room

  • 21 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double & Single Room

  • 36 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive King Room

  • 24 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Maldron Hotel Liverpool City

4-star hotel in Baltic Triangle
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Maldron Hotel Liverpool City offers 268 air-conditioned accommodations with hair dryers. 16-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers a vending machine, multilingual staff, and laundry facilities.

Maldron Hotel Liverpool City has designated areas for smoking.

Maldron Hotel Liverpool City has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Roll-in shower (47 inches wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 16-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number GB108280237

Property is also known as

Maldron Liverpool City
Maldron Hotel Liverpool City Hotel
Maldron Hotel Liverpool City Liverpool
Maldron Hotel Liverpool City Hotel Liverpool

Maldron Hotel Liverpool City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 436 reviews
Rating 8 - Good. 109 out of 436 reviews
Rating 6 - Okay. 21 out of 436 reviews
Rating 4 - Poor. 10 out of 436 reviews
Rating 2 - Terrible. 8 out of 436 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Satbir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & modern hotel in a good location for Liverpool One, Albert Dock etc. My only suggested improvement would be a bit more attention to detail: A mix of different pillows available in the room; working air conditioning; sufficient loo roll etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy, Preston

Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy, Preston

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd stay at this hotel. It is local for shopping entertainment and plenty of dining options. The staff are very friendly and helpful, the rooms are a good size and linen of top quaility. It is very clean and decor is lovely. We very much enjoyed our stay and will definitely return.
Stayed 2 nights in Feb 2025

8/10 Good

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very comfortable beds and we had a great view overlooking the docks. Air conditioning didnt seem to work.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Gian Maria

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Courtenay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel for my birthday on New Year’s Eve and it was fantastic. The cafe was great to have a coffee in while we waited to meet with friends and then the buffet breakfast was top tier! Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. There was building site round the hotel and our view wasn’t so pretty but we cannot fault the hotel in any way. Delicious breakfast, clean comfortable room and friendly staff. Easy check in and out.
Stayed 2 nights in Feb 2025

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay but cooked breakfast was a huge disappointment. Massively undercooked sausage and bacon . Cold food
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Stayed 2 nights in Feb 2025

4/10 Poor

Ray

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, great staff
Stayed 1 night in Feb 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend break in Liverpool

Excellent stay.All staff friendly and helpful.Would recommend this hotel for location
Stayed 2 nights in Feb 2025

6/10 Okay

Clare

Liked: Cleanliness, staff & service

Wouldn’t stay again.

Very underwhelming place to stay. Only opted for this hotel as our usual places were full. At £240 ish for one night it’s no better than a bog standard chain hotel. The room was just depressing.
Stayed 1 night in Feb 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and clean,struggled to get a good nights sleep due to pillows not to our liking,overall nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfaultable from start to finish.

Outstanding.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Stayed 2 nights in Feb 2025

10/10 Excellent

LIsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was amazing. Champagne upon arrival and quick friendly service. Restaurants food was good and everyone was so nice. No complaints. Walked everywhere!
Stayed 2 nights in Jan 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Area around the hotel is a building site. Rubbish strewn everywhere outside. Impressive lobby. Expedia advertised the property with late check out available until 1400 at £10 p/h from 1100hrs and to sort on arrival. Was told on arrival this is incorrect and it is £10 between 1100 and 1200, then £45 thereafter. Late checkout only available until 1300. After some deliberation (the staff were very good in fairness) I paid £20 to check out at 1300. Unfortunately we were woken at 1100 the following morning by loud knocking asking us to leave. We explained we’d paid for late checkout. 20mins later we received a call to the room to offer proof of payment. Very unhappy with the level of unprofessionalism. Bathroom door wouldn’t lock. Door to room only shut when forced.

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. We were attending a concert at the M&S Arena and this was just a few minutes walk away. The hotel is modern and splotlessly clean. The room was large and bright with a huge bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Audley

Stayed 1 night in Feb 2025

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very modern, clean, tidy and comfortable - everything we wanted for a city break. However the stand out for us was the customer service I received from one staff member in particular. I'm so very sorry I didn't catch his name but he was the Guest Experience Manager at the hotel. When I got home from our overnight stay I discovered I'd left a brand new (and quite expensive) pair of jeans in the wardrobe in our room. I made a call to the hotel and spoke to their Guest Experience Manager, who said "it was me who checked you in yesterday"! He swiftly located my jeans and arranged for their return to me via a 24hr couriered and tracked service (at a very reasonable cost). Sure enough they were dispatched the very next morning as promised and are now safely back with me. It's so refreshing to receive such good customer service from both the Guest Experience Manager and of course the Housekeeping department. Thank you so much again - an absolute gentleman and certainly providing Guests with a great experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and facilities

It was my first time visiting Liverpool and the Maldron in Park Lane, and from the moment of arrival to the end of departure, the staff including Tori, April, Ella, Connor and Nick and all the staff were amazing from start to finish! The ambiance, atmosphere and hospitality were thoroughly enjoyable and on point! Tori and April are excellent front of house team! The food was delicious and totally the best food I have had ever eaten 🌟🌟🌟
Bedroom entrance
Bathroom
Toilet Area
Shower cubicle
Stayed 3 nights in Jan 2025