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Hotel Indigo Liverpool City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Breakfast, lunch and dinner served
Exterior
Exterior
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
10 Chapel Street, Liverpool, England, L3 9AG
  • Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪9 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Room amenity

Standard Room, 1 Double Bed (Stocked Minibar)

9.6 out of 10
Exceptional
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room

9.2 out of 10
Wonderful
(42 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Room, 2 Twin Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(76 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Indigo Liverpool City Centre by IHG

4-star hotel in Liverpool City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Liverpool City Centre by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Marco Pierre White - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge - This cocktail bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1012 reviews
Rating 8 - Good. 262 out of 1012 reviews
Rating 6 - Okay. 56 out of 1012 reviews
Rating 4 - Poor. 19 out of 1012 reviews
Rating 2 - Terrible. 16 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was almost perfect. I wasn’t fussy about the mattress.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Liverpool

IHG Hotels are always our first choice for journeys. The hotel indigo is situated in a nice part of town, close to the sights of the city and the dock but just set back a couple of streets in a quiet area away from noise of traffic, pubs and clubs, You are greeted by a nice reception area which is inviting after a long journey. After a quick check in you are up to your room and the first thing that hits you as you walk in is how clean the room was. The room was a good size for our stay with all the amenities you could wish for including a hairdryer, tea making facilities and even an iron. The bathroom was exceptionally clean with a rain shower head that was lovely and warm, the hospitality soaps and shower gel was very good quality. The bed was very comfortable and we had a good nights sleep. Not really a problem but our room didn’t really have a view and lacked natural light coming through the small window but that was just were the room was situated and didn’t really bother us. The breakfast is exceptional. The full English was of top quality and the staff were very helpful and nice. All in all hotel indigo did not let us down and as usual IHG hotels gave us a great experience which we have grown too expect….thankyou
Stayed 3 nights in Mar 2025

10/10 Excellent

Helena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Judith

Business traveler
Liked: Cleanliness

Hotel indigo Liverpool

It’s got a nice bar/reception and okay dining room. The rooms have everything you need but Are well used and need a bit of a refurb for a 4*hotel. Okay but nothing to write home about
Stayed 1 night in Mar 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Danielle

Stayed 1 night in Mar 2025

10/10 Excellent

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Unfortunately when we arrived, the hotel reception had booked someone else into our allocated room. After some concerns and time, we were reassured that it was a clerical error and not to be concerned that someone had used our ID in any way. After telling us the hotel was full for the evening we were found a room and offered a complimentary drink. The reception staff later rang our room to say the confusion had occurred due to a similar sound name. It was very concerning that someone could go through the whole checking in/credit card/address and signature system and this error not have been sighted. We have enjoyed staying at the Indigo hotels in the UK but this incident has unnerved us for further bookings.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Phil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with handy NCP parking nearby. Good rooms and facilities, comfy bed, lovely staff on reception. One star off for one rude member of staff in the breakfast dining area; the rest were great. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katelyn

Stayed 2 nights in Feb 2025

2/10 Terrible

Simon

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Trevor

Business traveler
Disliked: Amenities, property conditions & facilities
Good location. But not a 4 star hotel. Reception, lobby, lounge quite nice and the Marco Pierre White restaurant is a nice touch. But rooms and general facilities are pretty basic with simple furniture, coffee sachets etc. pretty much what you’d expect from a travelodge or holiday inn (part of IHG) for a much better rate. Rooms have poor sound proofing and I could hear word for word the TV next door.
Stayed 3 nights in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cristina

Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a fantastic location! Close to the Beatles statue and the Royal Albert Docks. A few restaurants close by made for easy and tasty meals during my stay. The hotel lobby was designed well too. I wish the bathrooms were a bit cleaner but really no problems with the hotel at all.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional service
Stayed 2 nights in Feb 2025