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Hotel Indigo Liverpool City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Breakfast, lunch and dinner served
Reception
Exterior
Exterior
Standard Room | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
10 Chapel Street, Liverpool, England, L3 9AG
  • Liverpool ONE
    ‪6 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪7 min walk‬
  • Royal Albert Dock
    ‪11 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Room amenity

Standard Room, 1 Double Bed (Stocked Minibar)

9.4 out of 10
Exceptional
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(25 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(39 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(71 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Indigo Liverpool City Centre by IHG

4-star hotel in Liverpool City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Liverpool City Centre by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Marco Pierre White - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge - This cocktail bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 59 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice Hotel - Nice Location - Nice staff. Only grip would be there said there would be complimentary Wine and Beers in our fridge, which there was not. We were not bothered just thought it odd to tell us at check in but not be in the room.
Stayed 2 nights in Dec 2024

8/10 Good

Jaime, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 blocks away from all the action in Liverpool. Well kept hotel with helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Selwyn, Winnetka

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Well maintained property. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of the hotel was the lovely staff, Went above and beyond to make our stay perfect, Camilla was so friendly and helpful!
Stayed 2 nights in Nov 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb front of desk with a fab attitude. Room service was the only let down
Stayed 1 night in Nov 2024

8/10 Good

David J, Glenburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a very comfortable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Graeme

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Only stayed the one night but experience was great. Really nice room, quick check in and check out. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Very pleasant and helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Emma

Traveled with group
Lovely staff, great food. Great location. The rooms look tired and the lighting is too low. The beds and mattresses were old and way too soft.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

THERESA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to L1. Staff were friendly and helpful. Room was small but clean and comfortable
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lfc v Madrid stay
Booked this hotel last minute for the football , was much cheaper than the other hotels in the city centre , NCP parking opposite which is very handy Very friendly on arrival and let me check in a hour early as the room was ready. Room was spot on , some sky sports channels ( which I was very surprised by ) A speaker fitted in the bathroom which is connected to the tv , which I loved overall a good stay and highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Carol Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Nov 2024

10/10 Excellent

Andy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Liverpool
Perfect location. Lovely decor and staff super friendly and helpful
Stayed 1 night in Nov 2024

8/10 Good

Miss

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great hotel with a good location for sightseeing
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good thanks
Stayed 1 night in Nov 2024

10/10 Excellent

ian

Stayed 1 night in Nov 2024

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

iain

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of leeds
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff but not very knowledgeable about the things to do close by and way too much hallway noise by staff and maintenance
Stayed 1 night in Nov 2024