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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Exterior
2 restaurants, breakfast, lunch, dinner served; British cuisine
Meeting facility
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym
$125
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • The Beatles Story Museum
    ‪12 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View

Room amenity

Premium Room, 1 King Bed, Club Lounge Access, River View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(54 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

9.6 out of 10
Exceptional
(25 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(12 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

7.4 out of 10
Good
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 763 reviews
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About this property

Crowne Plaza Liverpool City Centre by IHG

4-star hotel in The Docks
Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to a children's pool and an indoor pool, Crowne Plaza Liverpool City Centre by IHG provides a health club and a hot tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include conference space. This business-friendly hotel also offers a sauna, a terrace, and concierge services. Onsite parking is available (surcharge).

Crowne Plaza Liverpool City Centre by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.50 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen, Gate Helmsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and great staff.

Hotel chosen for location as wanted to be near Liver Building. We were upgraded on arrival to a family room overlooking the water. Very comfortable and clean. Staff were great, particularly Lauren in the Restaurant and Brad at Reception. Both are a credit to the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dogu, London

Stayed 2 nights in May 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
.
Stayed 1 night in May 2025

10/10 Excellent

Alvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay good, air conditioning poor, needs a fridge in the room
Stayed 1 night in May 2025

10/10 Excellent

Asomi

Stayed 1 night in May 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic staff

This was our 3rd visit to this hotel and we probably won't stay anywhere else in Liverpool. We were there for the last Liverpool game and also the parade and when checking in the receptionist told us she'd given us a room overlooking the road so we'd be able to watch the parade from the comfort of our room which we did as it rained all day. Johanna from the front desk also helped us to get a taxi to the game, the whole team are really a credit to the company so much so that we treat them to chocolates as a thank you.
The view from our room of the parade.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, excellent staff so friendly and helpful. Great location to explore Liverpool
Stayed 5 nights in May 2025

10/10 Excellent

Ian

I’m
Stayed 1 night in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel. Nice room, fantastic location, and yummy breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Amenities
The only negative we had during our stay was that there wasn’t a plug for the hairdryer in the bathroom. Otherwise it’s a great location to explore around the Liverpool area. The room and the facilities were excellent!
Stayed 5 nights in May 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable and lovely pool

Great location, clean and comfortable room. The highlight was the lovely swimming pool and friendly fitness centre staff.
The view
Stayed 1 night in May 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms. Obliging staff.
Stayed 3 nights in May 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Noisy stay

Thier was a function/party going on the night we went near to our room music still playing at midnight we phoned reception and complained and they said the music was going off in 10 minutes which it did but to have loud music playing after midnight with no consideration for other guests was unforgivable so will not be booking this hotel again when next in Liverpool.
Stayed 1 night in May 2025

10/10 Excellent

Aileen

Stayed 1 night in May 2025

10/10 Excellent

Aileen

Business traveler
Liked: Property conditions & facilities, room comfort

Best hotel in Liverpool

I stay here regularly I find it well positioned for walking and public transport. It has excellent on site parking, which is rare in Liverpool. The staff at the hotel hit absolutely the right level of friendliness and being accommodating. The restaurant serves great food at a reasonable price. All round a fabulous hotel.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Stayed 1 night in May 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay Brad who works there was amazing and done everything he could to make sure of this!
Stayed 1 night in May 2025

6/10 Okay

Gavin

Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding anniversary trip

Back at our favourite hotel in Liverpool for a special occasion. Never disappoints with exceptional service and hospitality as well as being spotlessly clean.
Stayed 1 night in May 2025

2/10 Terrible

Adam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025