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Vila Gale Collection Palacio dos Arcos

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vila Gale Collection Palacio dos Arcos

Bar (on property)
Exterior
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments
Front of property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031
  • Oeiras Parque
    3 min drive
  • Jamor National Sports Center
    6 min drive
  • Carcavelos Beach
    18 min drive
  • Cascais (CAT)
    17 min drive

Room options

View all photos for Premium Double or Twin Room, Balcony

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room, Balcony

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, desk

Double Room Single Use, Balcony

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Balcony

Minibar, in-room safe, individually decorated, desk

Double or Twin Room, Balcony

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Vila Gale Collection Palacio dos Arcos

5-star hotel in Paco De Arcos
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Vila Gale Collection Palacio dos Arcos offers 76 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated accommodations include sofa beds. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Satsanga has 3 treatment rooms including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Vila Gale Collection Palacio dos Arcos features an indoor pool and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 2228 square feet (207 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite parking is available (surcharge).

Vila Gale Collection Palacio dos Arcos is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Vila Gale Collection Palacio dos Arcos has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12.50 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,228 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1490
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 12.50 per day
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 4156

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or spa tub
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Vila Gale Collection Palacio dos Arcos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 345 out of 434 reviews" "
Rating 8 - Good. 76 out of 434 reviews" "
Rating 6 - Okay. 10 out of 434 reviews" "
Rating 4 - Poor. 2 out of 434 reviews" "
Rating 2 - Terrible. 1 out of 434 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Staff & service
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Stayed 6 nights in Aug 2024

10/10 Excellent

fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Anandhi

Stayed 3 nights in Jun 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Stayed 4 nights in May 2024

10/10 Excellent

Fernanda, Berkhamsted

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Great for business or just holidays with the family
Stayed 6 nights in Feb 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jesper

Stayed 4 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

himanshu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel with five star label
Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and character of the main building
Stayed 6 nights in Oct 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Stayed 4 nights in Sep 2023

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish stay - great pool and view to the sea
Stayed 2 nights in Sep 2023

10/10 Excellent

Pethrow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel.
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Stayed 6 nights in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent place thoroughly recommend it
Stayed 3 nights in Jul 2023

10/10 Excellent

Lucianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have just returned from an amazing stay at this Hotel. The staff were all very friendly and very helpful. The Hotel is in an area that doesnt have very much around it so you need to travel to other areas for eating out. But this Hotel is in the ideal location for traveling into Lisbon and other tourist locations. It is also perfect for spending a day by the pool. I only had dinner once in the hotel restaurant and it was wonderful the food was amazing.
Stayed 6 nights in Jun 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel right by the sea
Stayed 3 nights in Jun 2023

10/10 Excellent

M Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing historic hotel in good location by the Atlantic.
Stayed 3 nights in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023