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Valverde Sintra Palácio de Seteais - The Leading Hotels of the World

5.0 star property

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Photo gallery for Valverde Sintra Palácio de Seteais - The Leading Hotels of the World

Front of property
Outdoor pool, sun loungers
Free daily buffet breakfast
Lobby
Breakfast, lunch, dinner served; garden views

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Room service
  • Parking included

Explore the area

Map
Rua Barbosa do Bocage, 8, Sintra, Lisbon, 2710-517
  • Quinta da Regaleira
    ‪3 min walk‬
  • Sintra National Palace
    ‪13 min walk‬
  • Pena Palace
    ‪23 min drive‬
  • Cascais (CAT)
    ‪50 min drive‬

Room options

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, iron/ironing board

Royal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Valley View

Deluxe Double Room, Valley View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, Valley View

  • Valley view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Garden View

Premium Double Room, Garden View | Minibar, in-room safe, desk, iron/ironing board

Premium Double Room, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Valverde Sintra Palácio de Seteais - The Leading Hotels of the World

5-star Sintra hotel close to Sintra National Palace
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Change of bedsheets is available on request.
Valverde Sintra Palácio de Seteais - The Leading Hotels of the World offers 30 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Sintra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Valverde Sintra Palácio de Seteais - The Leading Hotels of the World features a full-service spa and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 2 meeting rooms and limo/town car service. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Valverde Sintra Palácio de Seteais - The Leading Hotels of the World is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Restaurante Seteais - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Seteais

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 96 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Property Registration Number 360

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Palacio De Seteais
Palácio Seteais
Seteais
Seteais Tivoli
Tivoli Palacio De Seteais Hotel
Tivoli Palácio Seteais
Tivoli Palácio Seteais Hotel
Tivoli Palácio Seteais Hotel Sintra
Tivoli Palácio Seteais Sintra
Tivoli Seteais

Valverde Sintra Palácio de Seteais - The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 376 reviews
Rating 8 - Good. 63 out of 376 reviews
Rating 6 - Okay. 13 out of 376 reviews
Rating 4 - Poor. 5 out of 376 reviews
Rating 2 - Terrible. 2 out of 376 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Xiaowei

Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

6/10 Okay

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the cost of this hotel, I expected a bit more. I was traveling with my friend and had requested a room with 2 twin beds and got a confirmation from the hotel that the request was confirmed. But unfortunately, they did not have a room with twin beds for us and told me that I had requested a double bed - which I didn't. I had to show the email i received from the hotel staff member with the confirmation from the hotel o show that I had indeed asked for 2 beds. In itself, that wasn't a big deal, but I thought they might have showed they were sorry some other way - perhaps a bit off of the bill or - because we dined at the fancy restaurant in the hotel - a glass of champagne or something. But it was pretty much like we're sorry and that's it. We spent over 600 for one night with dinner at their restaurant. And while we were there, the power went out in Sintra - so crazy! Which I realize isn't there fault, but still added to the overall experience - thankfully their backup generator came on. Some guests didn't have hot water! This also isn't the best place to stay in terms of getting to the city center - it's a one way street and to go around to get back to the city center takes like 50 min via car. So be prepared to walk. Going down the big hill is easy - coming up the hill is not. Sintra is still an amazing place though. The hotel does seems like it could use a little refresh in the decor too. I think the property just changed owners - perhaps that's on their roadmap.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel is gorgeous and the grounds and pool stunning. The staff met every need with enthusiasm. I have raved about this hotel. Worth the trip to stay here.
Stayed 3 nights in Sep 2024

8/10 Good

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Facility beautiful. Walkable to sites. Staff is outstanding
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property in person does not at all appear how it is presented in the website and certainly doesnt feel like a 5 star hotel. Very tired..staff is not overly attentive...room was extremely dissapointing. Over priced for the experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacio de Seteais is one of the loveliest hotels we have stayed at. The location is fantastic, the palace is beautiful and the service is top-notch. The front desk staff was very welcoming when we arrived and helped us to book a trip around Sintra. The spa is also wonderful -- Catia is so kind and creates a great atmosphere for relaxation. We truly loved our experience and hope to come back soon!
Stayed 1 night in Sep 2024

4/10 Poor

Omar

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like where is located, but the property needs maintenance
Stayed 1 night in Jul 2024

8/10 Good

marion

Liked: Cleanliness, staff & service
Excellent staff, but the property needs updating...
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel still being renovated with great love and care. It is a real gem.
Stayed 1 night in Jul 2024

6/10 Okay

Ronnie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Heidi, Palm Beach Gardens

Stayed 1 night in Jun 2024

4/10 Poor

Kimberly, Savannah

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Hani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and walking distance from main attractions. Service was excellent and the staff were very friendly and helpful. We will definitely be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

Stayed 2 nights in May 2024

10/10 Excellent

robert

Liked: Property conditions & facilities, room comfort
Staff is terrific. Room lacked nothing more than one skinny chair. Heat did not operate. Setting gorgeous. Management at desk were excellent. Bar people excellent. I will return & hope for two chairs in room & heat that actually works.
Stayed 1 night in May 2024

6/10 Okay

Matt

Traveled with partner
Liked: Amenities
While the grounds were very nice and the staff quite friendly, we were very disappointed for the price we paid for the night. If you are looking to sweat off the Portuguese wine while sleeping, this is your place. I’ve never been so hot at a hotel and the AC was not operational. We managed to get a window open but had to use my shoe to prop it open. Finally to top it off we got very little sleep given our neighbour was testing the limits of apnea and snoring. If it’s not the peacocks crowing 24/7 then it’s staff having full conversations at 2AM just as you fall asleep. One more thing, don’t count on any shuttle service and plan on paying €15-20 for an Uber or the 20 minute hike up the steep hill. Disappointed given the high price!!
Stayed 1 night in Apr 2024

8/10 Good

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing palace property. Staff is very helpful except food is mediocre and toliet sink/pipe is stuck.
Stayed 1 night in Dec 2023

10/10 Excellent

Yamen

Liked: Cleanliness, staff & service, amenities
Great stay, will be back!
Stayed 2 nights in Nov 2023

4/10 Poor

Shvat

Stayed 2 nights in Nov 2023

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, amenities
Unique but small bedroom with queen bed
Stayed 3 nights in Oct 2023

6/10 Okay

jane lindsay

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Room was not great. Paid for pool view, there was none. Bed was a double. For two adults this is not adequate. Could t sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Ted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed the run off for the hotel on the first go round, but other than that everything was amazing. One of the most relaxing places I've ever stayed.
Stayed 1 night in Sep 2023

10/10 Excellent

Kristen, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very gracious and helpful. Very professional, but warm. I loved all the nice touches - fresh honey on the breakfast buffet, local pastries, etc. The pool area and back garden are stunning at sunset.
Stayed 3 nights in Sep 2023