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Torel Palace Lisbon

5.0 star property

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Restaurant
Building design
Penthouse, 2 Bedrooms, Balcony, City View | Living area | 24-inch LCD TV with cable channels, TV, pay movies
Villa, 1 Bedroom, Jetted Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds
Penthouse, 2 Bedrooms, Balcony, City View | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service

Explore the area

Map
Rua Câmara Pestana, 45, Lisbon, 1150-082
  • Avenida da Liberdade
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Santa Justa Elevator
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Double Room (Master)

Double Room (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Double Room (Master)

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double or Twin Room, City View

Premier Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Premier Double or Twin Room, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Deluxe Apartment, 2 Bedrooms, City View

  • 1023 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Suite, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, Jetted Tub, City View

Royal Double Room, Jetted Tub, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Double Room, Jetted Tub, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Presidential Suite, City View

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Standard Double Room, City View

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Suite

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, City View

Royal Suite, City View | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Royal Suite, City View

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Balcony, City View

Apartment, 1 Bedroom, Balcony, City View | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Apartment, 1 Bedroom, Balcony, City View

  • 592 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, City View

Executive Double Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Executive Double Room, City View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse, 2 Bedrooms, Balcony, City View

Penthouse, 2 Bedrooms, Balcony, City View | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Penthouse, 2 Bedrooms, Balcony, City View

  • 1399 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub | Living area | 24-inch LCD TV with cable channels, TV, pay movies

Apartment, 2 Bedrooms, Jetted Tub

  • 1668 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Double Room, City View

Royal Double Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Royal Double Room, City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom, Jetted Tub

Villa, 1 Bedroom, Jetted Tub | Terrace/patio

Villa, 1 Bedroom, Jetted Tub

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Torel Palace Lisbon

5-star hotel in Lisbon City Center
2 restaurants, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Other amenities include a poolside bar, a snack bar/deli, and valet parking. Change of towels is available on request.
Torel Palace Lisbon offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LCD televisions come with cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers an outdoor pool, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Torel Palace Lisbon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
Black Pavilion - Onsite restaurant. Guests can enjoy drinks at the bar.
2Monkeys- 1 MICHELIN * - Onsite fine-dining restaurant. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2Monkeys- 1 MICHELIN *
  • Black Pavilion

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 12268

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Torel Palace Lisbon Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 366 out of 457 reviews
Rating 8 - Good. 65 out of 457 reviews
Rating 6 - Okay. 15 out of 457 reviews
Rating 4 - Poor. 6 out of 457 reviews
Rating 2 - Terrible. 5 out of 457 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are so friendly, pro active and couldnt have been nicer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gerard

Stayed 3 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, staff excellent, facilities luxurious and we were well looked after throughout. Breakfast offered was phenomenal. Stunning views of the city too!
Stayed 3 nights in Feb 2025

10/10 Excellent

stacie

Stayed 2 nights in Feb 2025

10/10 Excellent

Leon

Stayed 2 nights in Feb 2025

8/10 Good

Michelle Nowak

Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the room was very cute and staff was amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, our suite was really comfortable and a great size. Breakfast was also very good. The views were amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and hotel were lovely and very helpful. Beautiful facility. Location was away from activities and restaurants other than onsite ones. At the top of very steep hill, which would have been fine if funicular had been operable
Stayed 3 nights in Jan 2025

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Steven, Davie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We purposely were looking for a property with old style charm rather than the typical big box/big brand modern hotels, and we definitely found that at Torel. We loved the property and our welcome host, Nicholas (I believe his name was), gave us one off the best welcome tours we have ever had. He’s a superstar. His energy, overview of the property, and overall service was amazing. One of his recommendations was the onsite Michelin restaurant, which he was able to get us into, and had an stunning culinary experience. When we return to Lisbon, we will absolutely stay again. The location, service, charm, and food was all perfect. We're very discerning travelers and was blown away with the experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the heart of the City. Elegant, mixing what you expect from a palace with modern amenities. Dining patio overlooking the City, pool and gardens. Very private. Great food. Funicular steps away. Very professional courteous staff. Just excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Talal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Bayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! Sonja and everyone on the hotel staff made us feel right at home. Everyone is super friendly and really made an effort to get to know us. The rooms were super clean with high end furnishings. The breakfast was so delicious with plenty of options to choose from. And the view! Feels like we were staying in a friend's really, really nice home. This is a real gem. Can't wait to go back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Keerthy

Stayed 2 nights in Dec 2024

10/10 Excellent

Athene, Honeydew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overall experience. Beautiful feeling all around, very nice area and the view from the top of the hotel is amazing. Just don’t get a room by the entrance, loud in and out noises. The door opening and closing was kinda annoying. But I would stay again in a different are of the hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with outstanding staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Penelope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!!

Such an amazing hotel with exceptional views. We loved it!! Would stay there again or any of their other properties!
Stayed 1 night in Nov 2024