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Santiago de Alfama - Boutique Hotel

5.0 star property

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Photo gallery for Santiago de Alfama - Boutique Hotel

Aerial view
Superior Room (King) | Premium bedding, down comforters, pillowtop beds, free minibar items
Lobby sitting area
Panoramic Suite | City view
Junior Suite | Premium bedding, down comforters, pillowtop beds, free minibar items

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Rua de Santiago, 10 a 14, Lisbon, 1100-494
  • Castle of São Jorge
    ‪5 min walk‬
  • Commerce Square
    ‪10 min walk‬
  • Rossio Square
    ‪13 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪29 min drive‬

Room options

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, down comforters, pillowtop beds, free minibar items

Panoramic Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room for two

Small Room for two | Premium bedding, down comforters, pillowtop beds, free minibar items

Small Room for two

  • 199 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (King)

Deluxe Room (King) | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room (King)

  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Room with a View

Small Room with a View | Premium bedding, down comforters, pillowtop beds, free minibar items

Small Room with a View

  • 236 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, free minibar items

Junior Suite

  • 376 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (King)

Superior Room (King) | Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room (King)

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

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Front of property

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About this property

Santiago de Alfama - Boutique Hotel

5-star hotel in Lisbon Old Town
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service.
Santiago de Alfama - Boutique Hotel offers 19 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a train station drop-off service. This luxury hotel also offers spa services, a terrace, and multilingual staff. Concierge services, limo/town car service, and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Santiago de Alfama - Boutique Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Santiago de Alfama - Boutique Hotel has a restaurant on site.
24-hour room service is available.

Languages

Afrikaans, Dutch, English, Filipino, Finnish, French, Hindi, Italian, Latvian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 15 per day); reservations required; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • Secured, covered self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Covered self parking fee: EUR 15 per night (in/out privileges)
  • Nearby parking fee: EUR 15 per day(1969 ft away; open 24 hours)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Property Registration Number 35900/AL

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Santiago Alfama Boutique Hotel
Santiago Alfama Boutique
Santiago Alfama Hotel Lisbon
Santiago de Alfama - Boutique Hotel Hotel
Santiago de Alfama - Boutique Hotel Lisbon
Santiago de Alfama - Boutique Hotel Hotel Lisbon

Santiago de Alfama - Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 320 out of 352 reviews
Rating 8 - Good. 26 out of 352 reviews
Rating 6 - Okay. 5 out of 352 reviews
Rating 4 - Poor. 0 out of 352 reviews
Rating 2 - Terrible. 1 out of 352 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. It was lovely to be in a boutique hotel which was giving personal treatment to the guests. The only complaint was that the pillows were too soft
Stayed 5 nights in Oct 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful —simple elegance…
Stayed 1 night in Oct 2024

10/10 Excellent

amir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property in a popular neighborhood. The staff was very helpful and informative. Rooms were of a nice size and quality. It does get busy in that area, but at night, the crowds leave and it is very quiet. Would definitely stay again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a fantastic Alfama location! We will be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel! We wish we stayed here a few days longer before flying out! Started great with us being checked in by Martín who was very friendly and pleasant. Started off by pouring us a glass of water and even offering some sherry. He then gave us a tour of the hotel and showed us the Roman stairway on the second floor. Amazing and a must see while staying there! He showed us to our room and even gave us a tour of it. He even gave us a great dinner recommendation that was probably one of our favorite meals of our trip! We booked a small bedroom for two and it was so spacious. Everything was so comfortable and quiet. The breakfast included was delicious! We’re glad we had a chance to eat there before flying out. The hotel is in a great location. Miradouro de Santa Luzia Is only a few steps away and Tram 28 runs along the next street. There’s a kiosk area nearby that sells beer and wine so you can drink with a view and people watch. Would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent place to stay. Great location, very clean, and very well-maintained. Would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Property conditions & facilities
It is a beautiful hotel in the charming oldest part of Lisbon. The service was excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith

Liked: Amenities
It was a perfect stay in every resoect.
Stayed 1 night in Sep 2024

10/10 Excellent

Helena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fantastic stay. The hotel staff was exceptional and the dining from breakfast to dinner is superb. The bartenders, Bruno and Manuel are exceptional in their trade. Bo would highly recommend this hotel as your next stay in the Alfama area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boutique hotel is beautiful! The rooms were big and the bed was comfortable. It was walking distance to many of the city’s attractions, but you must be ready to walk up and down steep hills, but that’s just Lisbon in general.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this Hotel. Best places we stayed
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in busy Alfama, but tucked away on a quiet side street. Elevator helpful for getting luggage upstairs. Uber dropoff right in front, no dragging bags up cobblestone hills! Restaurant was so great we had breakfast every day, and dinner there twice with live music on Thursday & Saturday nights. Staff was friendly and helpful. Bathrobes provided. Bvulgari brand toiletries provided. Definitely upgrade to a room with a view. The junior suite and panoramic suite are enormous and have incredible views and tons of space.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Gareth Idwal J

Traveled with partner
Liked: Property conditions & facilities
Absolutely one of the best stays we’ve had. A great hotel - and tremendous value for a 5 star property - with amazing staff. Great location and really first class. We will definitely return for another stay 👍
Stayed 5 nights in Jul 2024

10/10 Excellent

Siobhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendliness of the hotel. Classy, cool, beautifully decorated and despite being right in Alfama, it felt slightly on the periphery.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and breakfasts.
Stayed 5 nights in Jul 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and views!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay and would recommend this hotel to anyone visiting Lisbon.
Stayed 1 night in Jun 2024

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed boutique hotel-staff is unbelievable!
Stayed 1 night in Jun 2024

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and wonderful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Merritt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Santiago de Alfama is on a quiet square with a lovely cafe/restaurant on the plaza, so you can enjoy breakfast, drinks, or a meal. It is steps from a busy and bustling tourist area, including the tram 28 line, the Santa Luzia overlook (Miradoro) , and the castle on the hill. It is easy to walk down to the Praca de Comercio if you want more transportation options. Our room was comfortable, clean and quite beautiful. The staff was extremely friendly and eager to help us as needed. A terrific place to stay in Lisbon!
Stayed 3 nights in Jun 2024