Rossio Plaza Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rossio Plaza Hotel

Exterior
Interior detail
Reception
Exterior
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    1 min walk
  • Carmo Convent
    2 min walk
  • Rossio Square
    2 min walk
  • Lisbon (LIS-Humberto Delgado)
    31 min drive

Room options

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Mansard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Rossio Plaza Hotel

3-star Lisbon hotel, connected to a rail/subway station in Lisbon Old Town
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Rossio Plaza Hotel features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Lisbon hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

Rossio Plaza Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 12152

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 973 out of 1290 reviews" "
Rating 8 - Good. 243 out of 1290 reviews" "
Rating 6 - Okay. 50 out of 1290 reviews" "
Rating 4 - Poor. 14 out of 1290 reviews" "
Rating 2 - Terrible. 10 out of 1290 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were phenomenal. We mentioned we were in Lisbon to celebrate our 10 year anniversary and they went out of their way to make it special for us. We were very impressed!
Stayed 3 nights in Aug 2024

8/10 Good

Jenise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the tourist area in Lisbon. Currently undergoing some work, but managed in a way that wasn’t noticeable. Was able to check in an hour early as well, which was convenient. Would definitely stay again and recommend to others.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was amazing, they helped us with luggage when we arrived and departed, directions and recommendations for transit and were always so kind. I highly recommend this hotel!
Stayed 4 nights in Aug 2024

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I wish they would have mentioned we did not have a window in our room and there was construction as it woke us up in the morning
Stayed 2 nights in Jul 2024

10/10 Excellent

Shea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, comfortable beds, great staff!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Rossio Plaza Hotel. Location allowed us to easily walk the Baixo Area of Lisbon
Stayed 3 nights in Aug 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Attic room
The staff we dealt with were all exceptional. The room was not! It was the size of a closet, with an attic overhang making it impossible for both of us to stand at the same time or to move in the room at the same time. The bathroom door only opened half way as the toilet was in the way. I am diss appointed that Hotels.com would recommend this hotel - especially at the nightly price - and I used a previous reward night. We are disappointed to say the least!
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the amazing staff who were so helpful. Very much appreciated letting us store our bags for a day when we came back from our cruise.
Stayed 3 nights in Jul 2024

4/10 Poor

Elizabeth, New York

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were initially put in a “‘mansard” room that was under 100 square feet (yes, we measured) even though the Expedia website said it was 194 sq ft. Even worse, you couldn’t walk around without hitting your head on the ceiling. Front desk staff were real nice about switching us to a standard double room the next day (which is what we had actually reserved) and this was much better. Still, it seemed quite a bit smaller than the 172 sq ft claimed on the website.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Convenient location
Stayed 3 nights in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in Rossio square within walking distance to everything (dining, shopping, tourist attractions,entertainment, scheduled tours starting in the areas). The room was spacious, with modern amenities and very comfortable. Staff were very nice too.
Stayed 1 night in Aug 2024

10/10 Excellent

Domenico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to sites and many restaurants
Stayed 4 nights in Aug 2024

6/10 Okay

Parmod

Liked: Property conditions & facilities, room comfort
too small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rossio was an excellent choice! The fantastic experience began when we checked in with the gentleman (Daniel Perez? - afternoon of Saturday, August 10). This was the best experience i have ever had at a check in. He was pleasant and informative. He walked us to our room, which was in a different building and gave us the best recommendation for a restaurant. The room was small, but unique, and was very quiet, even positioned near a busy intersection. The bathroom was spectacular, with a great shower. I highly recommend the Rossio!
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, impeccable and had a very nice bathroom. The front desk staff was absolutely amazing, some of the kindest and most helpful I have ever encountered. Thank you so much!!
Stayed 2 nights in Aug 2024

10/10 Excellent

rosie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable and very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Rosauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and clean. The staff are very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean and upgraded rooms/bathrooms!
Stayed 5 nights in Jul 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gisela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Very well located, friendly staff. Recomend
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lisbon
Good location and great staff
Stayed 4 nights in Jul 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay. I enjoyed the location of the hotel. The staff were very helpful. Thank you!
Stayed 4 nights in Jul 2024

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien!
Hôtel situé au coeur du secteur touristique de Lisbonne. Propreté impeccable. Personnel attentif. Seul bémol, je dirais que le petit déjeuner était généralement moins bon que la plupart des hôtels où nous séjournons habituellement.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024