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Pousada Alfama

4.0 star property

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Photo gallery for Pousada Alfama

Comfort Double Room, Balcony | 1 bedroom, minibar, in-room safe, laptop workspace
Hallway
Bar (on property)
Comfort Double Room, Terrace | Terrace/patio
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Castle of São Jorge
    ‪3 min walk‬
  • Rossio Square
    ‪8 min walk‬
  • Avenida da Liberdade
    ‪15 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, River View

Superior Double Room, River View | View from room

Superior Double Room, River View

  • River view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Mansarda

Mansarda | 1 bedroom, minibar, in-room safe, laptop workspace

Mansarda

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace | 1 bedroom, minibar, in-room safe, laptop workspace

Comfort Double Room, Terrace

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | 1 bedroom, minibar, in-room safe, laptop workspace

Comfort Double Room, Balcony

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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Bar (on property)

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, (516)
$302 nightly
The price is $302 total
includes taxes & fees
Pestana Rua Augusta - Lisboa

About this property

Pousada Alfama

4-star hotel in Lisbon Old Town
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Change of towels is available on request.
Pousada Alfama offers 42 accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Pousada Alfama features multilingual staff, concierge services, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Pousada Alfama is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:30 AM and noon.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 15 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11366

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Pousada Alfama Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 151 out of 173 reviews
Rating 8 - Good. 17 out of 173 reviews
Rating 6 - Okay. 2 out of 173 reviews
Rating 4 - Poor. 1 out of 173 reviews
Rating 2 - Terrible. 2 out of 173 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Stayed 4 nights in Feb 2025

2/10 Terrible

Melanie

Stayed 3 nights in Feb 2025

10/10 Excellent

Mihaela

Stayed 1 night in Feb 2025

10/10 Excellent

Michael Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Alfama! Super cool One.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and charming

This is a newer, well maintained hotel in a great location. Although it’s on a very busy street, the soundproofing is excellent. The rooms are SMALL, with very little space to unpack anything, so if you like to spread out in your room, this may not be the place for you. Delicious breakfast every morning, friendly and helpful staff. Great value for money.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in heart of the old town. Comfortable rooms, great service and breakfast. Very walkable for all central Lisbon attractions
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, comfortable and super personality
Stayed 3 nights in Feb 2025

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP Access through Expedia is great - we loved getting a handwritten note and a bottle of wine upon arrival! The Alfama district had a lot of people asking for handouts and did not feel very safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so cozy, clean, quiet and perfectly located. I will stay here again. Very welcoming!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

EATSON

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to start by saying the staff was kind and friendly, but the pillows are uncomfortable. The bed is cozy, we enjoyed the room, but they did not provide body lotion or wash clothes in the room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Staff & service, property conditions & facilities
What a lucky find for us! Beautiful rooms, great breakfast, very clean and the staff is amazing. Very knowledgeable and helpful. I highly recommend this hotel
Stayed 5 nights in Jan 2025

8/10 Good

Gareth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Krystof

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of shelf space
Stayed 5 nights in Jan 2025

10/10 Excellent

Elizabeth L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly Kaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in Alfama. Great water views and unique/cute bar and breakfast area and patio. Close to some great restaurants in historic area but be prepared to walk steps (but that is true of area). Rooms are on smaller side but very nice with treats left every night.
Stayed 6 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of alfama - perfect location, friendly staff, good breakfast, clean, safe. Great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Dai, BURLINGAME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great facility and great value. I would definitely come back.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Cool but tiny

The location of Pousada Alfama is excellent, as are the views from the rooms on the ocean side. But the rooms are tiny, the beds too narrow for two people, and the bathrooms the size of a postage stamp.
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff without expectations offered an outstanding service they were friendly ,polite, knowledgeable Helpful. I will strongly recommend it to friends and family
Stayed 6 nights in Dec 2024

10/10 Excellent

Yasuo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2024