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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Bar (on property)
Lobby
Outdoor pool
Exterior
Deluxe Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Rua Jau 54, Lisbon, 1300-314
  • Lisboa Congress Centre
    9 min walk
  • LxFactory
    12 min walk
  • Jerónimos Monastery
    3 min drive
  • Lisbon (LIS-Humberto Delgado)
    23 min drive

Room options

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | Minibar, in-room safe, desk, blackout drapes

Family Suite (in New Wings)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

Premium Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Premium Room, Garden View

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, City View

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings) | View from room

Suite (Suite Collection, in the New Wings)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Premium Room, Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite) | Minibar, in-room safe, desk, blackout drapes

Royal Suite (Prince's Suite)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Garden View

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

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Exterior

Pousada de Lisboa, Praça do Comércio - Small Luxury Hotel

Pool
Pet friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (490)
The price is $247
per night
$270 total
includes taxes & fees
Dec 8 - Dec 9
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About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5-star Lisbon hotel close to Museum of Art, Architecture, and Technology
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 190 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.
In addition to a full-service spa, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World features an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a sauna, spa services, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is a smoke-free property.

Valle Flor - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Bar Allegro - This café serves brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 17 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 17 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 499 out of 689 reviews" "
Rating 8 - Good. 135 out of 689 reviews" "
Rating 6 - Okay. 31 out of 689 reviews" "
Rating 4 - Poor. 14 out of 689 reviews" "
Rating 2 - Terrible. 10 out of 689 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idyllic
Stayed 5 nights in Aug 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Beautiful historic palace
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Stayed 2 nights in Aug 2024

10/10 Excellent

Nikita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the grounds are absolutely beautiful. The breakfast is amazing !!!! The staff is polite. We were only ever in for breakfast so we didn’t have much interaction outside of it but they were all nice regardless. The area though is quite far from everything although there’s ways to get metro and stuff. We mostly just used cabs. Also no Jacuzzi !!! I thought they had one !! Overall I recommend they stay !!
Stayed 4 nights in Aug 2024

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay would highly recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Marilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Palace made hotel. Very cozy and romantic. Great Staff. Pool is gorgeous as well as gardens.
Stayed 4 nights in Aug 2024

10/10 Excellent

colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exactly where you want to be!
Stayed 2 nights in Jul 2024

6/10 Okay

Ashwin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Had requested garden view room but since the room was on ground floor level we could not see garden view through thick bushes
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad, Carlsbad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real palace! It gives you a luxury experience in the 15th century! It’s a bit remote but cab and Uber are available 24 hours.
Stayed 4 nights in Jul 2024

8/10 Good

Ashwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Tiago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property, rooms needs maintaining.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, large property!
Hotel is located in a quiet area with lots of property to leisure around without feeling like you are in a major city. Outdoor pool and indoor pool/spa/sauna were excellent. The staff was very pleasant and helpful during out stay.
Stayed 1 night in May 2024

10/10 Excellent

Marie-Derla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous palace is the center of this property with modern wings for lodging in a lovely garden setting. Pools are fabulous. Staff couldn’t have been more helpful or pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

JAVIER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo el hotel está increíble. La atención hacia los niños es muy buena
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Wish I had had more time to enjoy it.
Stayed 1 night in Jul 2024

8/10 Good

marco

Stayed 4 nights in Jul 2024

10/10 Excellent

Nan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Make sure to spend time on the property to enjoy the gardens in the lake house Staff was phenomenal. Architecture was true to the period.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! We stayed an extra night!
Throughly enjoyed our stay at Pestana Palace, did not want it to end! The building is as beautiful as the photos, the room was charming, very comfortable bed, incredible buffet breakfast and facilities (pools, gym, sauna and steam room). Very friendly and helpful staff. My only critisism is the price of the drinks at the pool, €42 for two aperol spritz is a bit crazy! Overall, brilliant stay and we will be back.
Stayed 1 night in Jun 2024

8/10 Good

Clarissa, Pflugerville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, helpful staff. Great breakfast options. Bed was hard to sleep on but other than that a great place to stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
Stayed 2 nights in May 2024