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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property

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Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Lobby
Experience the grandeur of this elegant space, featuring a chandelier, ornate moldings, and a beautifully set table with a buffet spread.
Experience the grandeur of this luxurious room, featuring a grand chandelier, intricate moldings, and a detailed ceiling fresco.
Stunning staircase flanked by ornate stained glass windows, leading to a beautifully appointed landing area.
Experience the classic elegance of this well-appointed room, featuring a large bed with a tufted headboard and matching footboard.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Rua Jau 54, Lisbon, 1300-314
  • Jerónimos Monastery
    ‪3 min drive‬
  • Belém Tower
    ‪4 min drive‬
  • Rossio Square
    ‪6 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | View from room

Family Suite (in New Wings)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

View from room

Premium Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, City View

8.6 out of 10
Excellent
(29 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings) | 1 bedroom, minibar, in-room safe, desk

Suite (Suite Collection, in the New Wings)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Premium Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite) | 1 bedroom, minibar, in-room safe, desk

Royal Suite (Prince's Suite)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View (Extra Bed)

View from room

Premium Room, Garden View (Extra Bed)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | View from room

Deluxe Room, Garden View

8.6 out of 10
Excellent
(15 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5-star Lisbon hotel close to Museum of Art, Architecture, and Technology
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 190 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.
In addition to a full-service spa, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World features an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a sauna, spa services, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is a smoke-free property.

Valle Flor - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Bar Allegro - This café serves brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 576 out of 779 reviews
Rating 8 - Good. 143 out of 779 reviews
Rating 6 - Okay. 33 out of 779 reviews
Rating 4 - Poor. 14 out of 779 reviews
Rating 2 - Terrible. 13 out of 779 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Pestana Palace for its amazing staff, incredible breakfast, indoor and outdoor pools, beautiful grounds, quiet location and delicious room service. This is one of my top three hotels in the world! Perfect for families and adults. If you are concerned about the location, don't be. It's perfectly relaxing and a cheap Uber ride anywhere. Thank you for an amazing nine days in Portugal!
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Mar 2025

10/10 Excellent

Arjunaditya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is literally a castle, the photos do not do it justice. If the photos make out the property as 10/10 in real life it’s more like 20/10. Amazing experience with amazing staff who go above and beyond to help you out. Definitely worth visiting.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ifrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Marcia, Mason City

Liked: Cleanliness, staff & service, amenities
Loved everything except the air-conditioning in my room didnt work. It was really hot all night. The front desk said they would send someone to look at it, but they never did.
Stayed 1 night in Apr 2025

10/10 Excellent

Panchito, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel radiates elegance from the moment you arrive, with a stunning architectural design that blends sophistication and comfort. The lobby’s grandeur, adorned with exquisite artworks and plush furnishings, invites relaxation. The staff exemplifies professionalism and warmth, making every interaction enjoyable, whether at the front desk or in the beautifully designed common areas. Their attentiveness creates an atmosphere where guests feel valued. The garden offers a breathtaking oasis, filled with vibrant tropical flora. Walking through its serene pathways felt like a luxurious escape, perfect for quiet reflection. At the front desk, the staff went above and beyond to assist with inquiries and special requests, enhancing my experience significantly. Room service was a highlight, with each meal prepared to perfection and served promptly. The extensive menu catered to various tastes, making in-room dining a true luxury. Overall, my stay was magnificent, marked by elegant surroundings and outstanding service. I left rejuvenated and already looking forward to my next visit.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tricia, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic old world hotel with modern rooms. Stunning main reception and dining areas with so much history.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Jonathan

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Aislinn

Stayed 1 night in Mar 2025

10/10 Excellent

Alenoosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent but the rooms are very dark and no extra lights or lamps to be provided to the customers. We asked so many times if we can have extra light but no one responded or reach out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryan D.

Stayed 3 nights in Mar 2025

10/10 Excellent

Sverre, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay. Stunning property and architecture. Truly majestic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pestana Palace oh how I love thee. Amazing people. I made friends with a lot of staff who catered me with warm smile. Coming back after a days out is like coming home. The place is luxurious but not stuffy. After I visited seven upscale hotel in Lisbon, I could definitely say- Pestana Palace is the grandest. I am so glad I stayed here and will stay again if given another chance. Again I thank all the staff who were so wonderful to me. I will never forget them for making my visit memorable. - mgoldman
Stayed 7 nights in Feb 2025

10/10 Excellent

Moira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Ying

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay , thanks for all lovely staffs . Hope I could have more time to enjoy exploring more of the place.
Stayed 5 nights in Feb 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has so much character you just feel special staying as a guest around so much beauty.
Stayed 2 nights in Feb 2025

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and attentive and professional. Superb experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect historic stay in Lisbon!

Beautiful historic property walking distance to all. The staff is extraordinary. Highly recommend a stay here while in Lisbon!
Stayed 5 nights in Dec 2024

10/10 Excellent

Arian Bethencourt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but the valet parking staff was excellent and vey helpful
Stayed 6 nights in Dec 2024

2/10 Terrible

anthony

Traveled with family
This is not a five star property, the photos on the site mainly show the old main building which if you stay in a large suite then it’s ok but the majority stay in the annex buildings which are out of date in bad repair and are noisy beyond compare. So we stayed ten days the pool was never heated the menu was restricted because the main kitchen/chef was being maintained For 10 days!!!!!! Overall this property is good to visit for a photo and then leave it and stay in the center of Lisbon.
Stayed 16 nights in Sep 2024

10/10 Excellent

LUIS

Stayed 5 nights in Dec 2024