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Palácio Ludovice Wine Experience Hotel

5.0 star property
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Photo gallery for Palácio Ludovice Wine Experience Hotel

Front of property
Restaurant
Signature Suite | Living area | 49-inch LED TV with premium channels, TV
Restaurant
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Laundry
  • 24/7 front desk
$405
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
R. de São Pedro de Alcântara, 39-49, Lisbon, Lisboa, 1250-237
  • Avenida da Liberdade
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Santa Justa Elevator
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Comfort Room

9.4 out of 10
Exceptional
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Classic Room

9.6 out of 10
Exceptional
(22 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Superior Room

9.6 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Signature Suite

  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Palácio Ludovice Wine Experience Hotel

5-star hotel in Lisbon City Center
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and spa services.
Palácio Ludovice Wine Experience Hotel offers 61 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Palácio Ludovice Wine Experience Hotel features a full-service spa and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, multilingual staff, and coffee/tea in a common area.

Palácio Ludovice Wine Experience Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Palácio Ludovice Wine Experience Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • Winery release events

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Full-service spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 10098

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palácio Ludovice Wine Experience Hotel Hotel
Palácio Ludovice Wine Experience Hotel Lisbon
Palácio Ludovice Wine Experience Hotel Hotel Lisbon

Palácio Ludovice Wine Experience Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 495 out of 560 reviews
Rating 8 - Good. 42 out of 560 reviews
Rating 6 - Okay. 14 out of 560 reviews
Rating 4 - Poor. 5 out of 560 reviews
Rating 2 - Terrible. 4 out of 560 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Doru

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful historic building and great service from the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and property.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. Our room had 3 balconies over a busy square and we were worried about noise. We were wrong, the sound proof windows made sure we did not hear a thing.
Stayed 4 nights in May 2025

10/10 Excellent

Nicole

Stayed 5 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel in a prime location in Lisbon. This hotel is impeccably designed and in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Adam A

Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 6 nights in May 2025

10/10 Excellent

Faraz

Stayed 2 nights in May 2025

6/10 Okay

Maria Carmencita, New York

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I rarely leave negative reviews, but unfortunately, our experience at Palacio Ludovice fell short of expectations—particularly due to the disappointing service we encountered from the front desk and concierge team. While the property itself is undeniably beautiful and well-maintained, the warmth and hospitality you'd expect from a hotel of this caliber were noticeably absent. On several occasions, different members of our family approached or called the front desk and concierge to ask for basic assistance or information, and we were met with cold, disinterested, and at times dismissive responses. What should have been a welcoming and helpful point of contact instead left us feeling like we were inconveniencing the staff simply by asking for help. This lack of attentiveness and courtesy was surprising and frankly unacceptable, especially for a hotel that positions itself as a luxury boutique stay. The service simply did not match the standard promised by the setting and price point. Hospitality is more than just elegant interiors—it’s about making guests feel looked after and valued. Unfortunately, that was not our experience here. We hope this feedback is taken constructively, as the potential for excellence is certainly there if the guest service improves.
Stayed 5 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

sabine

Stayed 1 night in May 2025

10/10 Excellent

Walter, Bronx

Stayed 3 nights in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Such a cool hotel and very nice services. Made us feel very posh.
Stayed 2 nights in Apr 2025

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderfully helpful staff ( thank you Ines), and outstanding renovation of 400 year old building. Can’t say enough good words about it. Highly recommended!
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a surprise trip for my husband’s birthday …had all the kids travel to Portugal and surprise him ! The hotel was so accommodating, friendly and helpful ! Great location ! Easy walking to wonderful restaurants and shops ! Will definitely return!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great bar, great staff. Free wine tasting was fun
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

maureen

Stayed 3 nights in Apr 2025

8/10 Good

Engin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not enough staff to assist for Breakfast. We could hardly get a coffee served after several attempts to get attention of staff and they did nit ask if we wanted anything else such as egg omlette
Stayed 1 night in Apr 2025

10/10 Excellent

VITALY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful unique property & friendly staff. Excellent location for an enjoyable Lisbon experience - Highly reccomend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect stay in Lisbon

Beautiful hotel and staff. Our room was well appointed and each night they left sweet treats for us. Such a nice touch. The staff was wonderful and very helpful with recommendations. Breakfast was lovely, the only improvement that I would make is that orders of egg dishes took a very long time in the morning. Thank you for a lovely stay.
Stayed 3 nights in Apr 2025