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Novotel Lisboa

4.0 star property

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Photo gallery for Novotel Lisboa

2 restaurants, breakfast served
Exterior
Bar (on property)
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Pet friendly
  • Breakfast available
  • Room service

Explore the area

Map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051
  • Gulbenkian Museum
    ‪10 min walk‬
  • El Corte Ingles Mall
    ‪11 min walk‬
  • Lisbon Zoo
    ‪15 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed, Accessible (Accesible)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Accessible (Accesible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed (Family)

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Triple Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Triple Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Multiple Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool

Holiday Inn Lisbon by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1003)
The price is $91
per night
$120 total
includes taxes & fees
Feb 21 - Feb 22
Holiday Inn Lisbon by IHG

About this property

Novotel Lisboa

4-star hotel in Lisbon City Center
Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool, and conference space. Housekeeping is available on request.
Novotel Lisboa offers 249 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Lisboa features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 2971 square feet (276 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Novotel Lisboa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • A BICICLETA
  • TEJO

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,971 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 543

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Novotel Lisboa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 409 out of 1000 reviews
Rating 8 - Good. 355 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jithin J

Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing hotel, very comfortable and very clean. However there was loud banging during the day time from ongoing construction which no one informed me about at check in nor at the time of booking.
Stayed 2 nights in Nov 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service
Lovely friendly staff. Reasonable transport in all directions. Our room was gorgeous. Clean, stylish and extremely comfortable. Holiday was to celebrate my birthday and I was surprised to come back from a day out to find cake and a celebration note. Really added to my special day!
Stayed 3 nights in Nov 2024

10/10 Excellent

Colleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Wellington, ANDOVER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything there is very very good and the staff are amazing
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

8/10 Good

irene

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but Reservation not in system
Despite confirming with the hotel over phone and mail our reservation and the need for a baby crib when we arrived they couldn’t find our reservation in the system! We ended up having to wait at the bar with a 7 month old for 45 minutes for them to resolve it. At least they could have covered our water and tea as goodwill. The hotel has been renovated and our room was comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2024

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Great comfy bed and super bathroom. Service okay- asked to maybe check out later - was told they would call me back in 2 min - never happened. Metro 5 min walk away- big fancy mall around the corner.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanilsa

Liked: Cleanliness, staff & service, property conditions & facilities
definily love this olace
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family overnight stay
Always a very good stay at this hotel. Location was perfect for us - easy access to metro, centre, airport and Benfica stadium. Staff were very friendly and helpful. We stayed in one of the newly renovated floors with a renovated room. Great that the hotel is investing in upgrades. Would definitely recommend this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

Rassam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Brian

Traveled with family
Outdated musty rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
We booked the family rooms on the 5th and 6th floors and wow it was lovely and spacious for 2 people. Bathroom was huge and great lighting. Worth the money. Only downsides is that it’s not really in the centre although there are a few hotels on this road but nothing a 5min Uber into the town couldn’t fix. There were also building works and a lot of drilling in the mornings. However family friendly definitely worth the money as the hotel has an adult and a kids pool. I would stay here again :-)
Stayed 3 nights in Sep 2024

6/10 Okay

Klemen

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
3/10
Hotel is fine, but in picture is different like in rallity. Room need renovation, but is quite clean. Smell not ok, staff proffesional and good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable, clean and very hospitable check in
Stayed 2 nights in Sep 2024

8/10 Good

Trevor William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall standard of the facilities was good. However I felt the dining facilities for evening meals was lacking. Access to Metro and Rail was only a short disance away. Overall with the outdoor swimming pool it was a great place to stay and relax.
Stayed 2 nights in Aug 2024

10/10 Excellent

Padraig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jolene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and well maintained
Short stay to check out Lisbon. Well maintained hotel. Freshly updated. Beautiful design. Lovely staff. Everyone was very helpful and friendly. Quiet. We did not use the pool as we were pressed for time, however it appeared to be a quiet/small space. Short Uber drive to the historic area. Shopping mall close by. The zoo is close as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in the new part of Lisbon. Nice outdoor pool! Staff are very friendly and helpful!
Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The hotel was clean and nicely decorated. The room for a family of 4 was a bed and a pull out sofa and the mattress on the pull out was very hard and uncomfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is nice but a/c was very weak, sinks and bathtubs wouldn’t drain and a metal piece from the bathroom ceiling fell and hit my daughter and husband in the head.
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This is a 2.5 star hotel
The room looked as if it was frozen in the 70s…. Very dirty carpet, chair was very dirty, Hair in the bath, I had to tell my children to make sure they are not walking barefoot. It was sooo tiny. We were not informed that if parking in the basement we would be charged !! So were we 12 euros = 20$ Canadian Anyway I just really don’t think it is worth a 4 Star hotel at all, maybe 2.5
Stayed 1 night in Aug 2024