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Novotel Lisboa

4.0 star property

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Photo gallery for Novotel Lisboa

2 restaurants, breakfast served
Lobby sitting area
Eco-friendly toiletries, hair dryer, bidet, towels
Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051
  • Campo Grande
    ‪12 min walk‬
  • Marquis of Pombal Square
    ‪2 min drive‬
  • Avenida da Liberdade
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed, Accessible (Accesible)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Accessible (Accesible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed (Family)

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Triple Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Triple Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Multiple Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Lisboa

4-star hotel in Lisbon City Center
This hotel features 2 restaurants, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and conference space. Housekeeping is available on request.
Novotel Lisboa offers 249 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Novotel Lisboa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • A BICICLETA
  • TEJO

Things to do

  • Bicycle rentals
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 39 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 39 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 543

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Novotel Lisboa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Easy walk to museum and parks. Easy transportation to airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Aline de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Meals in on site restaurant were very good and reasonably priced
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No bus boy service

It is a good hotel, modern, clean, up to date, good restaurant with one annoying point, there is no bus boy service. Our large family was traveling a long distance with tons of luggage but the hotel had no bus boy service to bring our bags to our rooms, or to bring them back downstairs. Upon arrival they told me that the hotel had no bus boy service. For a four star hotel this is entirely unacceptable!
Stayed 3 nights in Feb 2025

8/10 Good

Raja Surya Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit small for a family
Stayed 1 night in Feb 2025

6/10 Okay

STAFFORD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect but I sent a mensage and they have not replied to me.
Stayed 3 nights in Feb 2025

8/10 Good

Justyna

Stayed 1 night in Feb 2025

10/10 Excellent

shazna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing Hotel..
Stayed 1 night in Jan 2025

4/10 Poor

Lourdes

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It didn’t feel clean, very dusty rooms, AC was loud and didn’t work properly. The kids area was unkept, dirty, and nothing but a huge stuffed bear. The highlight of this place is the bathrooms, they are very spacious, and had a very nice shower. No fridge in the room, just a small mini bar that leaves no room for your personal belongings.
Stayed 2 nights in Jan 2025

10/10 Excellent

V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a reasonable price.

Stayed 2 nights in Jan 2025

10/10 Excellent

Eleana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JONATHAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to the airport. Modern, clean, with restaurant on site. Our room was a bit jot, but it always happen in Europe with the air conditioner.
Stayed 1 night in Jan 2025

8/10 Good

Leela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kristof

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Kristof

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Mildrey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is 20 minutes away from the center, the restaurant is really nice. The people in the reception area are very friendly and helpful. The only problem is the AC wasn’t working at all. There’s some places around to eat as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, felt safe and nice breakfast
Stayed 9 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel would stay again
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay. 20 min easy drive to all attractions
Stayed 2 nights in Nov 2024

8/10 Good

Taewook

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024