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Neya Lisboa Hotel

4.0 star property

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Lobby
Bar (on property)
Suite | 1 bedroom, minibar, in-room safe, desk
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Spa

Explore the area

Map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Avenida da Liberdade
    ‪12 min walk‬
  • Marquis of Pombal Square
    ‪13 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 Bedroom

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Neya Lisboa Hotel

4-star hotel in Lisbon City Center
This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NEYA DAY SPA. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is open select days.
In addition to a full-service spa, Neya Lisboa Hotel features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 431 square feet (40 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Neya Lisboa Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Viva Lisboa - This restaurant serves breakfast only.
Lounge BAR - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 1.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 585

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 972 reviews
Rating 8 - Good. 423 out of 972 reviews
Rating 6 - Okay. 78 out of 972 reviews
Rating 4 - Poor. 24 out of 972 reviews
Rating 2 - Terrible. 8 out of 972 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Komal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t like check in time of 2pm. I am coming off an overnight flight and would like my room ready for getting settled and relaxed. Breakfast should be served at 6:00 because of yours start at 7:30. I went to get a spa treatment but no one was there at 4:00.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanbhir

Stayed 3 nights in Feb 2025

10/10 Excellent

Diane Debra

Stayed 7 nights in Jan 2025

8/10 Good

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central. Good transport links. Very helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

JEAN-FRANÇOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good. Room was clean and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff including bar man and maid are very helpful for what I need. Thank you
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not coming back

Mattress was making cracking noise from springs while laying in bed not letting me fall asleep
Stayed 1 night in Nov 2024

10/10 Excellent

tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lisbon weekend

Great little hotel with fantastic staff and free bikes. Simple but nice breakfast available
Stayed 2 nights in Nov 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underwhelming for a 4 star hotel

Fair 4 star hotel, not very exciting to be honest and a bit drab. Staff are good, breakfast just ok - I expected better from other reviews I read but I got breakfast so can’t complain. Room was just in a fair condition, I hate glass bathroom doors. Blinds were broken in the 6th floor room which was a bit gloomy due to the inlying roof. I wouldn’t rush to stay here again, a bit underwhelming
Stayed 1 night in Nov 2024

10/10 Excellent

Matias Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Calvin

Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 Star Stay

I really enjoyed my stay at Neya Lisboa. Even though I arrived before the stated check in time the staff did their best to get me in and even called me to let me know when the room was ready. The breakfast was delicious with a lot of options and the staff there couldn`t have been nicer. Our room was spotless and was extremely well cleaned each day of my three day visit. The room was really well laid out and there was plenty of room for my luggage without feeling crowded. Excellent lighting as well. The hotel is not very central but not far from the Pombal area which is my favourite part of the city to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natsuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good Friendly atmosphere Good location Nice room Cozy
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is an average hotel located in a busy part of Lisbon. We choose it because it is one of the few hotels that listed parking and a credit towards the fee. We weren’t able to use thieir parking area and had to park on the street, which was very hard to find.
Stayed 1 night in Oct 2024

10/10 Excellent

Marvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the excellent breakfast included with our stay. There’s a nice bar/seating area in the lobby that you can eat at for dinner. Because of that, we didn’t have to Uber/taxi to a restaurant for dinner.
Stayed 1 night in Oct 2024

6/10 Okay

Demi

Liked: Cleanliness, property conditions & facilities, room comfort
It was a lovely hotel however when we arrived we checked into our room and our room had been mistakenly made with a single bed and when I went down to reception they said there wasn’t any rooms available and we would have to swap rooms both nights
Stayed 2 nights in Oct 2024

6/10 Okay

Sergey

Traveled with group
Liked: Cleanliness
Average at best. No match to any other 4* place that I stayed at.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Quiet too.
Stayed 1 night in Oct 2024

10/10 Excellent

Harlo

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

shelley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ankur

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

William, Waterloo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a quick overnight before an early flight. Staff were helpful with dinner reservations and breakfast was good. Our room was clean and inviting. Good Hotel.
Stayed 1 night in Sep 2024