This smoke-free hotel features concierge services, a 24-hour front desk, and express check-out. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a vending machine are onsite.
My Charm Lisbon Suites offers 51 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
My Charm Lisbon Suites features a vending machine, multilingual staff, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Lisbon hotel also offers express check-out, a front-desk safe, and an elevator.
My Charm Lisbon Suites is a smoke-free property.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning
Heating
Iron/ironing board on request
Mobile key entry
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 25.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 100 per accommodation, per stay
Breakage deposit: EUR 50 per stay
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
The listed general deposit applies to Studio, 3 bedrooms bookings only.
Optional extras
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 25.0 per day
Rollaway bed fee: EUR 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
My Charm Lisbon Suites Hotel
My Charm Suites
My Charm Lisbon Suites Hotel
My Charm Lisbon Suites Lisbon
My Charm Lisbon Suites Hotel Lisbon
My Charm Lisbon Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very attentive staff who escorted us to our room, explained all of the ameneties and took the time to answer any questions and provided suggestions for dinner and activities.
This property is located on the 3rd to 5th floor of the building on a busy street. This street will lead you directly to the old part of town with an approximately 15 minute walk. The metro station is easily accessible from the airport (1 change) and only 100 meters away from the entrance of the hotel. From here you can reach pretty much everything you want to see by metro, foot and bus.
The property is clean, the staff friendly and helpful; and you can have great coffee just steps away from the hotel halfway to the metro station.
Recommended!
Daniela
Stayed 1 night in Aug 2024
6/10 Okay
Roshelle, Memphis
Aug 12, 2024
Liked: Cleanliness
Disliked: Amenities
The property was good to perform is primary function: sleep.
Overall, it was a good hotel with modern furnishing, friendly staff, and closed to 2 metro and short ride to the airport. The room itself was really good as it was clean, spacious and there was even a balcony. The hotel reception is on the 3rd floor. The location was closer to the airport, but a tad further from the central area of Lisbon. Which takes about half an hour or more, to travel to get to the best parts of the city. There were some descent food options in the area, grocery stores and a laundromat within walking distance.
This hotel is a short walk to Arroios station, which is convenient to get to all attractions. However, the twin room was super small. So small you couldn’t open your luggage on the floor and needed to put on top of the bed.
Let’s start from the main reason of my negative review!!
The toilet it’s so dirty the bath is black for the price I paid should be cleaning the priority!
People on the corridor make noises!!
They disturb my sleeping!!!
Was terrible experience!
Only the receptionist was friendly
Only one the African gal!never again
Don’t book here
They must improve the toilets and the cleanear need to be called!
Was a great stay, if you intend to be out most of the day to explore Lisbon and surroundings then this is the perfect place to be at. The rooms themselves are slightly small but it does the job.
the parking is sketchy, as the roads are narrow, however, we managed a spot in front of the hotel. Rooms are very small but in the city, space is limited. Small elevator! Could only get 1 person in at a time with luggage. Staff was very helpful and they even have a small breakfast area you can eat and vending machines. You have to supply your own meals of course. Also have a machine to dispense large bills into small and give you change. AC is very quiet.
We had a great stay at this hotel. It is in a fantastic location and has very good transport links. Lots of shops and cafes in the local area. Our room was very clean, modern and spacious. Staff were on hand to help when needed. We would stay here again!
The shower was too small and I would bump into the wall, the placement of shampoo and toilet paper was difficult to use. We stayed 6 days and asked for a room clean up, however, we were not provided new drinking glasses and we later found out there was filth (Dried Mucous) in the shower from the previous guest that was never cleaned up in the shower. The view to the balcony was awful and an eyesore. The building of the hotel is shared with other businesses, the elevator is very small. We would not recommend staying at this place.