4/10 Poor
Ramon
Traveled with partner
Sep 28, 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall a nice hotel although the facilities like the swimming pool are small and not sufficient for a hotel this size. We were given room D-201 which was only accessible via the staircase which was a bit odd. What we did not realize is that the room was directly adjacent to a general functions space which is used for parties. On our last night, needing to check out early, the beat music continued until 1.15 am, which made it simply impossible to sleep. When at midnight, not being able to sleep a wink, we contacted the staff about the noise, the only thing they could do was to see whether they could relocate us to a different room. Considering the fact that it was already midnight and out checkout was 4 hours away, we decided not to follow up on this. We recommend the hotel to really review these room locations, and ensure guests are aware and able to decline these rooms if they value their sleep. Overall staff was very friendly but this experience really resulted in our only 2 star score.
Ramon
Stayed 7 nights in Sep 2024