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Jam Hotel Lisbon

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jam Hotel Lisbon

Outdoor pool, sun loungers
Exterior
Outdoor pool, sun loungers
In-room safe, individually decorated, desk, laptop workspace
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
80 Avenida 24 de Julho, Lisbon, 1200-870
  • Mercado da Ribeira
    15 min walk
  • Commerce Square
    4 min drive
  • Rua Augusta Arch
    4 min drive
  • Lisbon (LIS-Humberto Delgado)
    25 min drive

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Quadruple Room

  • 213 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, individually decorated, desk, laptop workspace

Executive Room

  • 258 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, desk, laptop workspace

Family Room

  • 258 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Double Room

In-room safe, individually decorated, desk, laptop workspace

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Holiday Inn Lisbon, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is $89
per night
$113 total
includes taxes & fees
Dec 8 - Dec 9
Holiday Inn Lisbon, an IHG Hotel

About this property

Jam Hotel Lisbon

3-star Lisbon hotel, connected to a rail/subway station in Lisbon Old Town
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
Jam Hotel Lisbon offers 100 air-conditioned accommodations with safes and hair dryers. These individually decorated accommodations include desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This Lisbon hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. A total renovation of this property was completed in July 2023.

Jam Hotel Lisbon has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mojjo - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop - This poolside rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cabana Rooftop
  • Mojjo

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Cobblestone flooring in public areas
  • No elevator
  • Smooth flooring in room

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon

Jam Hotel Lisbon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 290 out of 399 reviews" "
Rating 8 - Good. 84 out of 399 reviews" "
Rating 6 - Okay. 13 out of 399 reviews" "
Rating 4 - Poor. 5 out of 399 reviews" "
Rating 2 - Terrible. 7 out of 399 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient for families.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great environmentally friendly hotel. Helpful friendly staff. Awesome and fun accommodations for families
Stayed 1 night in Aug 2024

10/10 Excellent

Avital

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great service and condition of the rooms. Loved the hotel. Would definitely come back.
Stayed 2 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice, beds were comfortable, and facilities available were good. Staff were extremely friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jam hotel was an amazing location and place for our family to stay. We fit comfortably in the mega hotel, as a family of 5. The train stop was right outside, so we could venture to the beach for the day and explore the city. Great hotel for sure!
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
No welcome received, no instructions
When I arrived didn’t felt that warming welcome that I was expecting, seems she didn’t want to be there. I had to ask questions about what was happening as no checking instructions or information given. Also I found on my room floor some kettles but wasn’t sure if I could use it or not as it wasn’t mentioned by check in person think her name is Mariana. Believe my experience could be much better if had received different reception.
Stayed 2 nights in Aug 2024

4/10 Poor

Brittany

Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at JAM for one night while in Lisbon. The room was fantastic as it was big enough to accommodate our family of 5, with 2 bunk beds and a Queen. The vibe was super cool, the staff was very friendly and the breakfast was excellent. The kids loved the rooftop pool and the views were fantastic! We will definitely stay there again on our next trip to Lisbon!
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel! Rooms are great for families, the roof top pool is great! Hotel is surrounded by clubs and bars, which make it noisy and sketchy for families with kids. Besides the restaurant in the hotel, restaurants are a good 20-25 min walk. Overall we really enjoyed our stay. We would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming staff. Would stay again.
Hotel was very clean and much of it seemed brand new. Very friendly and welcoming staff from the moment we checked in. The kids loved the bunk beds we had in our room and the whole industrial aesthetic gave it real interesting (but useful) character. There was plenty of usb charging points in our room which was much appreciated.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aboslutely great expereince. Great for families. Staff was super friendly and helpful. Everything very clean and new feeling. Kids loved the pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique interior design.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near the waterside. Recommend taking the tram or Ubers for a short ride (<5 mins) into the main parts of Lisbon. The hotel is excellent - very nicely done. We had a family room for a one night stay and found it to be perfect for what we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel with fantastic staff & service. The beds were the most comfortable of our entire Europe vacation!
Stayed 1 night in Jul 2024

8/10 Good

craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool rooms. Pool on roof is cool too, but very small, not for swimming. Location is across from the water where they work on ships, neat to see, but to swim you have to take train or such about 20 minutes.
Stayed 1 night in Aug 2024

10/10 Excellent

Walid

Traveled with family and small children
Amazing spot!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern rooms and a safe part of town - very clean and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibe, friendly and helpful staff, interesting decor, and walking distance to many great restaurants and bars.
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

christine

Stayed 2 nights in Jul 2024

2/10 Terrible

Alec

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service
The property was overall good and the staff and service were also good. Our air conditioning wasn’t working and our room was almost unbearable. They worked to fix it and claimed to have a few times but it never ended up working. With one window on a busy street there was no airflow from that and it was very noisy. There was also no refrigerator in the room so we couldn’t have cold drinks or anything. That being said, it was a very cool esthetic and the kids loved the bunk beds.
Stayed 2 nights in Jul 2024