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Jam Hotel Lisbon

3.0 star property

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Photo gallery for Jam Hotel Lisbon

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Rooftop terrace
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
80 Avenida 24 de Julho, Lisbon, 1200-870
  • Mercado da Ribeira
    ‪15 min walk‬
  • Commerce Square
    ‪4 min drive‬
  • Rua Augusta Arch
    ‪4 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Quadruple Room

  • 213 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, individually decorated, desk, laptop workspace

Executive Room

  • 258 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, desk, laptop workspace

Family Room

  • 258 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Double Room

In-room safe, individually decorated, desk, laptop workspace

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price is $95
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$125 total
includes taxes & fees
Mar 18 - Mar 19
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About this property

Jam Hotel Lisbon

3-star Lisbon hotel, connected to a rail/subway station in Lisbon Old Town
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
Jam Hotel Lisbon offers 100 air-conditioned accommodations with safes and hair dryers. These individually decorated accommodations include desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This Lisbon hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. A total renovation of this property was completed in July 2023.

Jam Hotel Lisbon has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mojjo - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop - This poolside rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cabana Rooftop
  • Mojjo

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Cobblestone flooring in public areas
  • No elevator
  • Smooth flooring in room

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2023
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 26 2024 to February 20 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon

Jam Hotel Lisbon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 472 reviews
Rating 8 - Good. 101 out of 472 reviews
Rating 6 - Okay. 16 out of 472 reviews
Rating 4 - Poor. 6 out of 472 reviews
Rating 2 - Terrible. 7 out of 472 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hagit

Stayed 3 nights in Nov 2024

10/10 Excellent

Daniele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, great style and good value for money
Stayed 2 nights in Nov 2024

10/10 Excellent

Aisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay here again!
Room was very nice and clean. Friendly staff. Pool was open on roof top and has an amazing view!
Stayed 1 night in Nov 2024

4/10 Poor

Jose

Stayed 2 nights in Nov 2024

8/10 Good

Roberto

Stayed 4 nights in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique design to this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Gem!!
Staff was wonderful and very helpful. We were able to check in quite early since our flight arrived at 9am Lisbon time and technically check in wasn't until 3pm. The room was spacious and clean. We loved the clay pots that were available for use during our stay. Each floor had a coffee/tea area which was convenient. The hotel was in the perfect spot. We were able to walk to quite a few locations. Also, there was Lime/Bolt scooters readily available just out the main doors. Our dinner was amazing at Mojjo. It helped us to translate the menu into Portuguese, however, if you are ordering make sure you show the item in Portuguese as it does not translate the best and our waiter was a little confused. The desserts were the best that we had throughout our whole trip. The hotel was perfect. The only thing that would have made it better would be to have TV in the room so we could watch Premiere League/La Liga during our stay. But all in all, would definitely recommend or stay there again!
Stayed 6 nights in Nov 2024

8/10 Good

Ferah, adana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald

Liked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s style was one of the things that got most of my attention. Really unique design and very comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel, design in the rooms and the reception area! In good way ! A bit far from attraction! The bus stop about 10 minutes walk!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They can improve a bit.
Staff is friendly and courteous, Boiling water tea coffee 24 hrs is good to have. Room lacks some basic amenities like mirror , dressing table, rooms not well lit . The only mirror they have is inside the toilet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jim, Toronto

Stayed 3 nights in Oct 2024

2/10 Terrible

Hanisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't stay here! They have bed bugs and refused to give me a refund for the awfulness that is bed bugs. The rest of my 10 day trip was ruined because of this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon, Fair Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkably innovative decor…artsy and functional Stony desk staff very helpful. Breakfast excellent Jam is a gem!
Stayed 2 nights in Nov 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!
Everything was excellent. I wish the A/C got the rooms got cooler at night but overall it’s an excellent place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Resa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room for more than 2.
Such a great hotel in the city center. The modern industrial look is our style. The beds were great and we will stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent gem in great part of the city!
Everything about the hotel (except the mattress softness) was excellent. The staff was incredibly friendly and helpful, the rooms, halls and restaurant were very clean. The design and location of the hotel are also great! Don’t hesitate to stay here.
Stayed 1 night in Nov 2024

8/10 Good

Evin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great industrial styled hotel in a nice port district near Kais and the Urban Beach - easy 30 min walk along the waterfront to the heart of Lisbon
Stayed 1 night in Nov 2024

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Excellent hotel let down by poorly managed breakfast system and service. Not enough staff, food simply not enough for the hotel numbers running out by 8am when breakfast goes on till 10am. Paying for breakfast system at reception first then the breakfast service still not seeing booking is deeply flawed system. Such a shame because otherwise it’s a great funky hotel with the best family style room with bunkbeds we have ever stayed in.
Stayed 4 nights in Oct 2024

8/10 Good

kathryn

Traveled with partner
Quirky. Bed was comfortable. Room was basic. Felt public areas lacked comfort. Would have been nice to have some comfortable seating in the room, the bar, the reception area. Breakfast was good. Staff were excellent and went out of their way to give good service.
Stayed 2 nights in Oct 2024

6/10 Okay

Dalzo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Boa localizacao. Limpeza perfeita. Arquitetura do predio muito criativa. Atendimento na recepcao da atendente portuguesa deixou muito a desejar. Mal humorada e nao sabe atender e compreender o cliente. Talvez esta precisando de melhor treinamento. No mais tudo perfeito. Obrigado
Stayed 3 nights in Oct 2024