ibis Lisboa José Malhoa

2.0 star property

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Photo gallery for ibis Lisboa José Malhoa

Exterior
Lobby
Serves lunch and dinner
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Avenida Jose Malhoa 10, Lisbon, 1070
  • Gulbenkian Museum
    ‪11 min walk‬
  • El Corte Ingles Mall
    ‪12 min walk‬
  • Lisbon Zoo
    ‪13 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

Double Room, Multiple Beds

8.4 out of 10
Very good
(8 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Accessible (Accessible)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(25 reviews)
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(68 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Lisboa José Malhoa

Hotel in Lisbon City Center
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Lisboa José Malhoa offers 211 air-conditioned accommodations with hair dryers. LCD televisions come with cable channels. Bathrooms include showers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 624 square feet (58 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Onsite venue - This lobby lounge serves lunch, dinner, and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 9 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: EUR 9.50 for adults and EUR 4.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 624 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 for adults and EUR 4.75 for children
  • Self parking fee: EUR 9.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The breakfast fee for children applies to guests under 13 years old.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Accor Lisboa Jose Malhoa
Ibis Lisboa
ibis Lisboa José Malhoa Hotel
ibis Lisboa José Malhoa Lisbon
Ibis Lisboa José Malhoa Hotel
Ibis Lisboa José Malhoa Hotel Lisbon
Ibis Lisboa José Malhoa Lisbon
Ibis Malhoa Lisboa
José Lisboa
ibis Lisboa José Malhoa Hotel Lisbon

ibis Lisboa José Malhoa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chantal

Traveled with family
Liked: Staff & service
The front desk agents were very kind and the downstairs lobby looked promising, but the room and bathroom were kind of a let down. Bed mattress was actually a two inch mattress pad on top of a frame. The room wasn’t dirty, but it felt like it could have been cleaner and the bathroom updated. Sink was not draining efficiently and not enough towels unless you asked for more from the front desk. Other than that, I was safe and it was a quick check in process. Theres nothing in the immediate area. I would stay in the historic area next time on my return to Lisbon.
Stayed 2 nights in Nov 2024

8/10 Good

Beonkyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Nov 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Amninder

Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property only quick taxi ride to airport
Stayed 2 nights in Nov 2024

10/10 Excellent

Aroldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new hotel. Staff are very friendly. It is located in a safe zone even at night. It is in a walking distance to Plaza de Spain subway or Metro station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Great staff ! That all speak English.
Stayed 1 night in Oct 2024

8/10 Good

olga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Murray

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was essentially a student residence.
Stayed 1 night in Oct 2024

6/10 Okay

Alyana

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed for 3 nights.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean bedding, well kept property. Breakfast is full of options. Five minutes to metro. Grocery stores near by with fruits and fresh orange juice. Safe area to walk at night. Friendly staff makes the hotel welcoming.

6/10 Okay

Agustín

Liked: Cleanliness, property conditions & facilities
Poor service, I guess you get what you paid for
Stayed 3 nights in Oct 2024

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, if you are not so much into the party mode, quiet and close enough to siete rios or plaza espanha. Great front desk! Friendly and willing to explain how to get to the different places. Breakfast was good with options for everyone. Keep the good work!
Stayed 5 nights in Oct 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient to the metro, offered breakfast and was very clean and quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always 👍 good service!
Always great service especially Front desk reception.
Stayed 1 night in Oct 2024

6/10 Okay

Willow M

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Not sound proof, and in airplane flight path, incase this matters to you. Great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything good but no safe for my valuable items
Stayed 3 nights in Oct 2024

6/10 Okay

Paulo

Business traveler
Liked: Cleanliness, staff & service
Clean but basic
The day of check-in, staff were just like the weather: neither cold nor hot. However, things improved majorly for the next few days as front desk staff became friendlier. As for the breakfast room staff, amazing! Smiles all around and great service. The hotel itself is well-maintained and clean. The room was small and the shower was a bit dangerous, especially for people with mobility issues. As I was staying a full-week, I went shopping for some groceries but, as I returned to the hotel, I realized that the room did not have a fridge. As a result, I had to keep my items in the bar's fridge and had to ask for the bag every time I needed something. Very inconvenient. The room did not have a safe either. Worse of all, it did not have an iron or ironing board. I later discovered that there was an ironing room on the 7th floor, which was nice. No gym and no pool. I would consider staying here again for a short trip, but not for longer trips. Overall, a clean hotel with nice staff, but with very little amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel
Ibis is always good.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Always good customer service of young employees at front desk. Everybody speaks good English.
Stayed 1 night in Oct 2024

8/10 Good

Karin

Traveled with family
Liked: Cleanliness
Friendly staff, very clean and easily accessible by metro to center of town
Stayed 3 nights in Oct 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect, near the next hotel transition. Room is adequate, but not large nor upgraded. Appreciate the lounge with informal dining choices. Breakfast is quite well done with many choices, and well staffed. Wi-fi worked well, but the guest room does not have USB charging ports; bring elec. adapters. Price was as agreed on the Expedia booking.
Stayed 1 night in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 3 nights in Sep 2024

8/10 Good

Ticiana, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ok, there’s no mini fridge in the room, which is a bit of an inconvenience. The staff is amazing, always very helpful and nice. The room feels a bit outdated, but everything works well and it’s a good quality for the money.
Stayed 4 nights in Sep 2024