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HF Fénix Lisboa

4.0 star property

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View from property
Lobby lounge
Breakfast and dinner served
Minibar, in-room safe, soundproofing, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping
$173
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Praca Marques de Pombal, 8, Lisbon, 1269-133
  • Marquis of Pombal Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪3 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Premium Room

Minibar, in-room safe, soundproofing, free WiFi

Comfort Premium Room

9.2 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Plus Room

Comfort Plus Room | Minibar, in-room safe, soundproofing, free WiFi

Comfort Plus Room

9.2 out of 10
Wonderful
(9 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Comfort Double Room

Minibar, in-room safe, soundproofing, free WiFi

Comfort Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Comfort Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Comfort Double or Twin Room

8.8 out of 10
Excellent
(73 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

HF Fénix Lisboa

4-star Lisbon hotel, connected to a shopping center in Lisbon City Center
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
HF Fénix Lisboa offers 193 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Lisbon hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

HF Fénix Lisboa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Restaurant Espaço Jardim - This buffet restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Espaço Jardim

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 143

Property is also known as

Fénix Lisboa
HF Fénix
HF Fénix Lisboa
HF Fénix Lisboa Hotel
Hf Fenix Lisboa Hotel Lisbon
HF Fénix Lisboa Hotel Lisbon
Hf Fenix Lisboa Lisbon
HF Fénix Lisboa Lisbon
HF Lisboa
HF Fénix Lisboa Hotel
HF Fénix Lisboa Lisbon
HF Fénix Lisboa Hotel Lisbon

HF Fénix Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1012 reviews
Rating 8 - Good. 299 out of 1012 reviews
Rating 6 - Okay. 70 out of 1012 reviews
Rating 4 - Poor. 17 out of 1012 reviews
Rating 2 - Terrible. 11 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Kenny

Stayed 3 nights in May 2025

8/10 Good

Naina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Simon

Stayed 1 night in Jun 2025

10/10 Excellent

SIMON

Stayed 4 nights in May 2025

10/10 Excellent

Nicholas, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, superior staff
Stayed 1 night in May 2025

10/10 Excellent

Ananda

Stayed 3 nights in May 2025

8/10 Good

Wasyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual bedroom was a good size & well laid out, but the bathroom was just too small with an old bathtub & an adjustable shower head. The powdered coffee sachets in the room were not of a particularly good standard. I was disappointed not to be told about a planned event very near to the hotel on one night that had loud banging music on until 04.00. To compound this, police used the hotel to presumably oversee the event and were audibly going up & down the corridor directly outside of my room until 06.00. I was also unable to take public transport to return back to the hotel because of metro station closures. Surely customers booked into the hotel should have at least been told about such an event about to take place.
Stayed 5 nights in May 2025

10/10 Excellent

Alma

Stayed 3 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel that included a wonderful breakfast buffet. Had at lovely view of the Marques de Pombal and surrounding park from our room. The area around the hotel was busy and vibrant with easy access to transportation of all kinds.
Stayed 9 nights in Apr 2025

10/10 Excellent

Michael, Marianna

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, we were greeted well by the front desk. The young man that showed us to our room was exceptionally sweet and nice. Unfortunately I did not get his name, but he greeted us every morning. In the restaurant, Nelson became one of my favorite waiters there. He was always so energetic and full of life and positive energy. During the last two days of our nine day stay, I was sick and Nelson brought over a special tea his grandmother would make and even brought me an extra to go. The hotel doesn’t offer too many towels and despite asking three days in a row, we did not receive extra towels. We finally stopped someone in the hallway and she was able to accommodate us. Same with the in room coffee service. It was good. It was just you had to ask the right person for additional regular coffee and cream. Overall, it was in a nice section of town and we were able to walk around easily, or take an Uber if we were feeling particularly tired. Lisbon is a beautiful city and we would go there again!!
Stayed 9 nights in Apr 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 1 night in Apr 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2025

8/10 Good

Dinesh

Traveled with family
Liked: Amenities
Location is good
Stayed 3 nights in Apr 2025

8/10 Good

Zulf

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but very dated property. Great bed, ok size room, good breakfast and great view. Unfortunately the bathroom plumbing had a terrible smell and the bathroom sink was slow to drain. Would I pay more and stay at another property that costs 400 euros more - absolutely. Disappointed that HF has not invested in this property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beautiful parks and the tour bus stop. Surprisingly quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Only complaint was the picture quality / signal on the TVs for the Sports channels. Easy sorted I would imagine - Amd would certainly make the room experience much better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aristides M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Urscilla

Stayed 6 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location metro just outside. The aircon in the room was loud and did not have much effect and rooms are hot. Bar was great, breakfast was a good selection.
Stayed 1 night in Apr 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Teressa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The little bar should be open for coffee earlier

Helpful and flexible front desk staff
Stayed 3 nights in Mar 2025