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Eurostars Universal Lisboa

5.0 star property
VIP Access

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Rooftop terrace
Bar (on property)
Property amenity
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
$183
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬

Room options

View all photos for Double Room Single Use

1 bedroom, hypo-allergenic bedding, minibar, desk

Double Room Single Use

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(112 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

1 bedroom, hypo-allergenic bedding, minibar, desk

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room Single Use, River View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room Single Use, City View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, desk

Junior Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Eurostars Universal Lisboa

5-star Lisbon hotel connected to a rail/subway station, walkable to Lisbon Casino
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Eurostars Universal Lisboa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Eurostars Universal Lisboa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 808 out of 1089 reviews
Rating 8 - Good. 158 out of 1089 reviews
Rating 6 - Okay. 63 out of 1089 reviews
Rating 4 - Poor. 28 out of 1089 reviews
Rating 2 - Terrible. 32 out of 1089 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location walking distance to historic section of Porto. Pool was very small
Stayed 4 nights in May 2025

10/10 Excellent

Rosie Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. The staff were fantastic. Great location and stunning room. Rooftop terrace and pool was lovely. Would highly recommend
Stayed 3 nights in May 2025

4/10 Poor

Glenn

Stayed 1 night in May 2025

10/10 Excellent

Ancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More convenient, cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The rooftop pool, sauna, & steam room were just what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Stayed 1 night in May 2025

4/10 Poor

Elizabeth

Traveled with group
Liked: Cleanliness
Disliked: Amenities
No bellmen's service - extremely slow check in & error on hotel receipt- basically most staff was new & how can you hire a bartender & He is not able to make a Drink( Vodka & pineapple ) he had to look it up in a book but charge top $$$. Hotel roof top very nice - lunch is a set menu & food was horrible. Rooms were decent & it's more for business trips.
Stayed 1 night in May 2025

8/10 Good

Ashton

Traveled with partner
Close to city centre
Stayed 1 night in May 2025

10/10 Excellent

Jaehyun

Stayed 2 nights in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

I’ve stayed here several times, always a great stay
Stayed 1 night in May 2025

8/10 Good

Maridor Ong

Liked: Cleanliness
Pool was closed. Bottle of wine upon arrival promised for VIP members was not provided.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Johan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

GLORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, room was nice size and clean And was close enough for shopping and restaurants. The one downside was bar drinks and restaurant was way overpriced priced. Maybe explains why there were only 2 other people eating. It also didn’t open until 7:30PM. Which may be the norm in Portugal but not in US. The breakfast buffet was great! Well worth the price!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

I have stayed here several times since it opened a few years ago, very close to airport, lovely roof top pool. A little further away from downtown Lisbon, but the city is small every thing is relatively close (compared to London) metro nearby , large shopping Mall (Vasco da Gama), Oriente is a nice area, at night time plenty of places to eat and Bars, I recommend a stroll at Parque das nações.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

The hotel turned out as expected. Clean and comfortable room and beds. Daily cleaning service. Good breakfast. A few nice facilities such as fitness room and sauna etc. at the 15th floor. The only downside is that we feel it's a bit overpriced.
Stayed 2 nights in May 2025

10/10 Excellent

Nicola

Stayed 1 night in May 2025

8/10 Good

KEN

Traveled with group
Liked: Amenities
Very nice hotel, with very nice and helpful staff (Vivania and Antonio). Would definitely stay here again. The only disappointment is that the Rooftop was closed while we were here so no swimming nor rooftop bar. This was a disappointment as we booked this hotel to take advantage of this feature.
Stayed 1 night in May 2025

10/10 Excellent

Elzafir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees of the hotel was very knowledgeable and friendly.
Stayed 5 nights in Apr 2025