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Eurostars Universal Lisboa

5.0 star property
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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Universal Lisboa

Exterior
Outdoor pool, sun loungers
Exterior
Deluxe Double Room, River View | Hypo-allergenic bedding, minibar, desk, laptop workspace
Daily buffet breakfast (EUR 25 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    3 min walk
  • Vasco da Gama Shopping Centre
    5 min walk
  • Lisbon Oceanarium
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    10 min drive

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 248 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Locke de Santa Joana

Pool
Pet friendly
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (395)
The price is $96
per night
$110 total
includes taxes & fees
Jan 12 - Jan 13
Locke de Santa Joana

About this property

Eurostars Universal Lisboa

5-star Lisbon hotel connected to a rail/subway station, walkable to Lisbon Casino
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Eurostars Universal Lisboa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Eurostars Universal Lisboa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from March 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1004 reviews" "
Rating 8 - Good. 155 out of 1004 reviews" "
Rating 6 - Okay. 71 out of 1004 reviews" "
Rating 4 - Poor. 29 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emma j

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, new and modern hotel. The staff was friendly and accommodating. I will stay here again when I’m next in Lisbon
Stayed 2 nights in Sep 2024

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Thyago

Liked: Cleanliness, staff & service, property conditions & facilities
One of The best hotels that i ever stayed. Staff is amazing from the reception desk to the roof top bar "great job
Stayed 6 nights in Sep 2024

10/10 Excellent

Marlene, Chatham

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Thank you!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Yi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is where the modern and young Lisbon local live. Close to train station and shopping mall. We had a good couple days staying in the area. The upstair pool is pretty small and can become pretty packed easily. Did not use it but still looks pretty cool.
Stayed 3 nights in May 2022

10/10 Excellent

Maria Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tracey

Liked: Staff & service
Noisy
We were able to checkin early which was an unexpected bonus but our room was in a corner and felt small. Additionally it was the closest side to the railway tracks and the claims of a soundproof room were far from accurate.
Stayed 3 nights in Sep 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry, LYNNWOOD

Stayed 3 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious, super convenient to airport and train
Great location for pre flight night en route home after taking the train from Faro. Was able to walk from the train station and in the AM a 8 euro/10 minute Uber to the airport. Staff is extremely attentive, VIP treatment all the way. Location has a lot of dinner options within walking. Felt very safe walking solo. Along the water was very pretty.
Stayed 1 night in Sep 2024

10/10 Excellent

Min Kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulo, Gatineau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff exceeded all my expectations. Not only its centre to anything you want to do in the area but, the level and greatness of the service is beyond any other hotels I have been in. I can guarantee that you simply can’t ask for anymore. The staff is really helpful, professional, kind… I recommend this hotel to anyone that wants a luxurious place with 10 stars service. Loved it.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beautiful clean hotel, loved spending time on at the roof top pool and bar. Would definitely go back
Stayed 2 nights in Sep 2024

8/10 Good

Tarikwa

Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice place to stay for business
Stayed 3 nights in Sep 2024

10/10 Excellent

STAVROS, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, very noce hotel with excellent Staff. Breakfast was excellent too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick Fernandez

Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Stayed 5 nights in Aug 2024

10/10 Excellent

Katharine

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here - will be back. Great location. First class hotel. Only gripe if there is one: bar needs a bit more variety of whiskeys and menu could be expanded. Rooftop is beautiful but seems to have always been booked for a private event during my three day stay so only had a brief chance to experience it (got politely told to leave due to an event). Overall a 10/10 stay.
Stayed 3 nights in Sep 2024

4/10 Poor

Valerie

Traveled with group
Liked: Cleanliness, property conditions & facilities
It was quiet and very clean and beautiful. The price was good for the quality. When we came to check in we were told that our room was ready but we couldn’t check in. So we headed to the rooftop pool. It was beautiful, highly recommend. However they were supposed to tell us when our room was ready and no one came. It was a very frustrating check in process as we had luggage and couldn’t get settled into our room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francis

Stayed 6 nights in Sep 2024

10/10 Excellent

Adriana

Stayed 3 nights in Aug 2024