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Eurostars Universal Lisboa

5.0 star property

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Exterior
Property amenity
Bar (on property)
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 248 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Seasonal outdoor pool, pool umbrellas, sun loungers

Locke de Santa Joana

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (833)
The price is $467
per night
$504 total
includes taxes & fees
May 23 - May 24
Locke de Santa Joana

About this property

Eurostars Universal Lisboa

5-star Lisbon hotel connected to a rail/subway station, walkable to Lisbon Casino
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Eurostars Universal Lisboa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Eurostars Universal Lisboa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 798 out of 1117 reviews
Rating 8 - Good. 171 out of 1117 reviews
Rating 6 - Okay. 77 out of 1117 reviews
Rating 4 - Poor. 32 out of 1117 reviews
Rating 2 - Terrible. 39 out of 1117 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Guðmundur

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eve

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, beautiful hotel and very clean!
Stayed 3 nights in Jan 2025

10/10 Excellent

Erika

Liked: Amenities
Very good
Stayed 6 nights in Jan 2025

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved kathleen and the front desk staff <3
Stayed 7 nights in Jan 2025

10/10 Excellent

Beatrice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check-in, pleasant staff, good location, nice room
Stayed 1 night in Jan 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staf is professional and Helpful. The hotel is clean and I always felt safe. The area has lots of places to purchase groceries and other needed items for your stay. The subway station is also nearby for getting to your preferred destinations. I will stay there again for my next vacation.
Stayed 5 nights in Jan 2025

10/10 Excellent

timothy t

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would recommend to friends and family
Stayed 4 nights in Jan 2025

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service at the front desk, comfortable room, nice sauna, bar service & drinks were top notch
Stayed 5 nights in Jan 2025

8/10 Good

ull

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Amazing hotel and very friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

CARLA VANESSA, Newton

Liked: Cleanliness, staff & service
Nice hotel and friendly staff, but the room itself is not worth of 5 stars
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelino

Traveled with family
The room, bathroom was sparkling All the staff is so kind and nice 😊
Stayed 2 nights in Jan 2025

10/10 Excellent

Phuc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near everyrhing you need!
Stayed 1 night in Jan 2025

10/10 Excellent

Nishita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Layover Godsend

It was a one night stay but it was memorable! I'll be looking forward to visiting again in the future 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Kaveh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and beautiful Hotel, just a little bit far from the downtown Lisbon,
Stayed 2 nights in Jan 2025

10/10 Excellent

Jauner

Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Abiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at the Eurostar Hotel in Lisbon! The hotel was incredibly clean, and the atmosphere made for a fantastic day. The area felt very safe, which allowed me to fully enjoy walking around, visiting the nearby mall, and exploring the Christmas tree area. The staff was welcoming and made me feel right at home. I absolutely loved my experience and will definitely visit again and stay here. Highly recommend it to anyone visiting Lisbon!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Efficient friendly staff. Great location. Couldn't fault it would recommend to everyone.
Stayed 3 nights in Dec 2024

2/10 Terrible

Linda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn’t even have coffee machine. Not worth the money. Wouldn’t recommend to anyone
Stayed 1 night in Dec 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place location and staff. Electricity in our room had major problems
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024