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Aurea Museum by Eurostars Hotel Company

5.0 star property

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Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Lobby
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Lisbon Cathedral
    ‪2 min walk‬
  • Castle of São Jorge
    ‪7 min walk‬
  • Rossio Square
    ‪12 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (with Sofa Bed)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use, Terrace

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 285 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (with Sofa Bed for Child)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed for Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Single Use)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

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About this property

Aurea Museum by Eurostars Hotel Company

5-star hotel in Lisbon Old Town
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Aurea Museum by Eurostars Hotel Company features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This luxury hotel also offers a fitness center, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Aurea Museum by Eurostars Hotel Company is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 7670

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 921 reviews
Rating 8 - Good. 163 out of 921 reviews
Rating 6 - Okay. 29 out of 921 reviews
Rating 4 - Poor. 16 out of 921 reviews
Rating 2 - Terrible. 12 out of 921 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team. Special shoutout to frontdesk staff who made my staying wonderful. This is my place to stay from now on.
Stayed 2 nights in Feb 2025

10/10 Excellent

GLAUCO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with Amazing service in Lisbon
Stayed 5 nights in Feb 2025

8/10 Good

FABIEN, LAVAL EN BELLEDONNE

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The welcoming and restaurant staff are amazing. They are nice, patient, knowledgeable and always attentive to your wellbeing. The room experience is not the same… far away from being a 5 stars… soap not replenished, no water in the room (except the first day), the glass (even the used one) were not cleaned, … many details that needs to be perfected to reach a 5 stars level.
Stayed 5 nights in Feb 2025

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado totalmente. El servicio del personal muy amable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel within easy walking distance of the town centre. Fantastic, friendly and helpful staff. Lovely rooms and facilities and wonderful breakfast. Could not ask for more
Stayed 4 nights in Feb 2025

8/10 Good

Savvas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an excellent location. For a 5 star hotel, the room was pretty basic but okay. Staff were all very nice and helpful with any enquiries.
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good service. Would go back in a heartbeat.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose Tolovi, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the breakfast
Stayed 6 nights in Feb 2025

10/10 Excellent

Ted, New Lenox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great people
Stayed 4 nights in Feb 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jan 2025

10/10 Excellent

Armit Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Amazing staff
Stayed 3 nights in Jan 2025

10/10 Excellent

SANDRA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff weee incredible. António was very attentive to all of our needs. Great experience all around!
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Holly St

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room with incredible river view. Breakfast was outstanding with many choices. The museum portion of the hotel is unique and interesting. The location is great for short or long walks. The staff was very helpful. This is an excellent hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Mari

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for our lst time visit Lisboa. Convenient location, walkable. Staff is great. We wanted an upgrade (pay difference) but nothing offered. Did not to seem to be full capacity.
Stayed 3 nights in Jan 2025

2/10 Terrible

Mylene, Hasbrouck Heights

Disliked: Cleanliness, property conditions & facilities
The maintenance person came to help with the bad smell/odor in the bathroom. We appreciate his effort. Unfortunately nothing change with the smell.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had great customer service and aimed to ensure that we were enjoying our stay. They supported us with our needs and went above and beyond.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marcos Alves

Stayed 3 nights in Nov 2024

10/10 Excellent

Laurie, Salt Lake City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Close to public transportation
Stayed 5 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Natalya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel conveniently located in the heart of Lisbon. Clean, and very comfortable. The best, wonderful, and the most accommodating staff you can ever find. Loved everything and everyone. Surely will stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

ORIT, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024