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Aurea Museum by Eurostars Hotel Company

5.0 star property

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Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Exterior
Bar (on property)
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Lisbon Cathedral
    ‪2 min walk‬
  • Rua Augusta Arch
    ‪6 min walk‬
  • Miradouro de Santa Luzia
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 285 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About this property

Aurea Museum by Eurostars Hotel Company

5-star hotel in Lisbon Old Town
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Aurea Museum by Eurostars Hotel Company features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This luxury hotel also offers a fitness center, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Aurea Museum by Eurostars Hotel Company is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 7670

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 638 out of 843 reviews
Rating 8 - Good. 152 out of 843 reviews
Rating 6 - Okay. 28 out of 843 reviews
Rating 4 - Poor. 15 out of 843 reviews
Rating 2 - Terrible. 10 out of 843 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay jere.
Stayed 1 night in Nov 2024

10/10 Excellent

Angie, Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Elena, Rego park

Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is kind, friendly and VERY HELPFUL!
Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast was excellent and very good value. Evening menu limited due to refurbishment.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All-around geeatness
Beautiful hotel, great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable, clean and well supplied. The only problem that we experienced was unstable Wi Fi. The staff was incredible, very well coming, friendly and helpful. All around it was great stay with the excellent services.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Its in a great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location for 3 day trip,
We stayed here after our cruise ended in Lisbon. Hard to find a place closer to the port!. The hotel was nice and the room was great. I wish we had more time to try the spa. It looked amazing. Oh well, can't have it all. A reason to come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, attentive staff, and great amenities. Absolutely love the pool/spa area and the breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge

Business traveler
Liked: Amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Thank you.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ok. It felt very sterile to us and the breakfast compared to others in Portugal was just ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ,friendly and knoledgebale
Stayed 4 nights in Sep 2024

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Sep 2024

4/10 Poor

Alan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel. Poorly appointed room. Lack of staff, especially trained staff. No water except 1st night even tho have nice coffee and tea set up. No turn down service. Very few channels on TV. 3 star at best!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

10/10 Excellent

Conor

Stayed 2 nights in Jun 2024

8/10 Good

koren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told the bed would wanted wasn’t available so I compromised The gift of sparkling wine was not in my room I contacted Expedia about it and received the evening before I left This was too late by the time I came back to the room Also I was not able to take it with me per travel plans
Stayed 2 nights in Sep 2024

6/10 Okay

Angelina

Stayed 6 nights in Aug 2024