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Bairro Alto Hotel

5.0 star property

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Photo gallery for Bairro Alto Hotel

Prestige Chiado | View from room
Rooftop terrace
Breakfast, lunch, dinner served; Portuguese cuisine
Prestige Tejo | Minibar, in-room safe, desk, blackout drapes
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

Map
Praca Luis De Camoes 2, Lisbon, Lisbon, 1200-243
  • Carmo Convent
    ‪5 min walk‬
  • Santa Justa Elevator
    ‪6 min walk‬
  • Mercado da Ribeira
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪28 min drive‬

Room options

View all photos for Business Single Room

Business Single Room | Minibar, in-room safe, desk, blackout drapes

Business Single Room

  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Tejo

Classic Tejo | View from room

Classic Tejo

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Tejo

Prestige Tejo | Minibar, in-room safe, desk, blackout drapes

Prestige Tejo

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Tejo

Suite Tejo | Minibar, in-room safe, desk, blackout drapes

Suite Tejo

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chiado Suite

Chiado Suite | Minibar, in-room safe, desk, blackout drapes

Chiado Suite

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Chiado

Classic Chiado | Minibar, in-room safe, desk, blackout drapes

Classic Chiado

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Prestige Chiado

Prestige Chiado | Minibar, in-room safe, desk, blackout drapes

Prestige Chiado

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Chiado Corner

Classic Chiado Corner | Minibar, in-room safe, desk, blackout drapes

Classic Chiado Corner

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Chiado Twin

Classic Chiado Twin | Minibar, in-room safe, desk, blackout drapes

Classic Chiado Twin

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Bairro Alto Hotel

5-star hotel in Lisbon Old Town
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Bairro Alto Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. This Lisbon hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Bairro Alto Hotel features a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. This luxury hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.

Bairro Alto Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:30 AM and on weekends between 7:30 AM and noon.
Onsite venue - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Bairro Alto Hotel is listed in the 2020 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Covered valet parking on site (EUR 35 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 7:30 AM to noon on weekends; EUR 35 to 50 for adults and EUR 35 to 50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terrace BA

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Highchair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2019
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 to 50 for adults, and EUR 35 to 50 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 237

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bairro Alto
Bairro Alto Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Lisbon
Bairro Alto Lisbon
Hotel Bairro Alto
Bairro Alto Hotel Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Hotel Hotel Lisbon

Bairro Alto Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 460 out of 579 reviews
Rating 8 - Good. 85 out of 579 reviews
Rating 6 - Okay. 25 out of 579 reviews
Rating 4 - Poor. 7 out of 579 reviews
Rating 2 - Terrible. 2 out of 579 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paula plaia, covington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stylish cool hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All positive, nothing negative.
Stayed 3 nights in Nov 2024

8/10 Good

GK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing restaurant restaurant & roof top bar
Good location & efficient, friendly staff. Didn't like the security measure with regards to lifts, we should have been given 2 keys. Restaurant & roof top bar outstanding for this I would stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff were helpful and very friendly!
Stayed 3 nights in Nov 2024

10/10 Excellent

Barry

Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in four different 4-5 star hotels during our trip to Portugal. The Barrio Alto was my favorite! The staff was helpful and gracious with fantastic restaurant recommendations and dishes to choose, a gracious arrival bottle of wine, fruit and appetizers. We loved the double shower, design and furnishings of our room, and spectacular breakfast! Nothing was missed. We’ll be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bairro Alto Hotel has easily become one of my favorite hotels after just a few nights there. From the moment I stepped through the doors, I knew I was in for an amazing experience. Everyone who works there was so helpful and kind. They even helped me book a fado show for one evening. The amenities are fantastic and such attention detail with everything they do. And it was hands down the best complimentary breakfast I have ever had. I emphatically recommend it!
Stayed 3 nights in Oct 2024

10/10 Excellent

PAUL, CHESTERFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, fun and active location, attentive and friendly staff.

10/10 Excellent

Esha

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to go back to Lisbon just so I can stay at BAH again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, run down neighborhood
Stayed 2 nights in Sep 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the perfect ending to our Portugal trip at the Barrio Alto! From the moment we checked in, the attention to detail and high level of service was evident. Breakfast on the terrace was a wonderful way to start each day, and cocktails at sunset were the perfect end. The hotel is in a great location to really walk around the city and explore. We couldn’t be happier with our stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly, helpful, location was good, room size was excellent, restaurant was very good and lovely view.. Highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Palm Coast

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to be I Lisbon We are walking Camino and have made Barrio Alto Hotel our home in between our whole stay in Portugal
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. 5 star service all the way!!
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 5 Star experience. Great location to explore Lisbon. The staff was remarkable!!! They truly made it feel like a home away from home.
Stayed 3 nights in Aug 2024

8/10 Good

Zina

Liked: Staff & service, amenities
Rooms are very small. No hot water in shower However staff is very friendly and they go out of their way to help
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
First.Class service. Highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Hugh C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great . The hotel was well appointed. Breakfast buffet was ok
Stayed 5 nights in Jul 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, will return
Stayed 2 nights in Jul 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is A The attention to detail and incredibly professional/ personable staff made our stay a wonderful experience. The property is perfectly located and luxurious in its well appointed rooms, dining areas, spa and reception areas. The dining areas overlook the neighborhood and river and the view is spectacular. I highly recommend this hotel!
Stayed 3 nights in Aug 2024