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Avenida Palace

5.0 star property

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Lobby sitting area
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Interior
Front of property - evening/night
Twin Room | Minibar, in-room safe, desk, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
Rua 1 De Dezembro 123, Lisbon, 1200
  • Rossio Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪3 min walk‬
  • Santa Justa Elevator
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, blackout drapes

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Avenida Palace

5-star hotel in Baixa
A fitness center, a bar/lounge, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Avenida Palace offers 82 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 5-star property consist of a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers a fitness center, a library, and multilingual staff. Onsite self parking and valet parking are complimentary.

Avenida Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge

Things to do

  • Gym
  • Library
  • Piano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 6 floors
  • Banquet hall
  • Built in 1892
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 693

Property is also known as

Avenida Palace
Avenida Palace Hotel
Avenida Palace Hotel Lisbon
Avenida Palace Lisbon
Palace Avenida
Avenida Palace Hotel
Avenida Palace Lisbon
Avenida Palace Hotel Lisbon

Avenida Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 885 out of 1007 reviews
Rating 8 - Good. 95 out of 1007 reviews
Rating 6 - Okay. 14 out of 1007 reviews
Rating 4 - Poor. 8 out of 1007 reviews
Rating 2 - Terrible. 5 out of 1007 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Ana

Traveled with group
Liked: Cleanliness, staff & service
Lisbon hotel experience
Packing service and the location of the hotel were so great! But the room and bathroom were a bit too small! Bedding also just okay. air conditioning some rooms work and some doesn’t. I stayed 4 nights in 3 different rooms throughout 2 weeks as we were driving South and north and returning back to Lisbon.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Concierge and front staff were unusually supportive and helpful! The breakfast was perfect, and their gluten free options were excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the property. Didn't like walking the hills
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramesh, Galloway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Aparna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand palace, amazing rooms, amazing breakfast - near all the best places to see and eat
Stayed 3 nights in Nov 2024

10/10 Excellent

Keith

Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

j

Stayed 3 nights in Nov 2024

8/10 Good

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this property for our 3 night stay. Staff, food, location and value was excellent. Unfortunately we had a first floor room right near the entrance to the hotel and it seemed the metro system must have been right below the surface. You could hear every train go by. We managed but was not ideal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful, and the service was great. The buffet breakfasts were delicious, and the dining room was elegant. Most evenings from 7 to 8, the hotel had a pianist playing. It was lovely sitting in the lobby and listening to the music while enjoying a cocktail. The concierge was extremely helpful with sights to see, getting around the city, restaurant recommendations, and arranging the taxi to the airport.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Gayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grande dame! Wonderful to watch the dance the servers do as they weave around the breakfast room! But our four days got off on the wrong foot as it took 10-15 minutes for the bellman to bring up our bags—we were starving, just wanted to clean up, change clothes, go eat. No heated towel rack so towel was still damp at end of day. And NO IRON. A steamer is supposed to be safer? Bed fine. Shower? Meh. Music at 7:00-8:00 was delightful.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style
Stayed 3 nights in Nov 2024

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining women staff were wonderful. As were all the other staff in hotel. All our needs were cared for. The bed was perfect. Wish I could have stayed longer than my 4 nights.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought we were in a real palace. This is a beautiful hotel, in a perfect location.
Stayed 3 nights in Nov 2024

8/10 Good

Vladimir, St. Petersburg

Stayed 3 nights in Jul 2024

4/10 Poor

Judy Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely magnificent hotel. Gorgeous decor, fabulous breakfast, attentive and helpful staff. This one is way up there among the hotels of the world.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024