A Ponte

2.0 star property

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Photo gallery for A Ponte

Double Room | Soundproofing, cribs/infant beds, rollaway beds, free WiFi
Terrace/patio
Front of property
Spa
Interior detail

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Rua Pinheiro Chagas 1,, 4DTO, Lisbon, 1050-174
  • Marquis of Pombal Square
    ‪12 min walk‬
  • Avenida da Liberdade
    ‪13 min walk‬
  • Rossio Square
    ‪3 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪17 min drive‬

Room options

Triple Room

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

Quadruple Room

  • 183 sq ft
  • Sleeps 5
  • 4 Twin Beds

Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

A Ponte

Guest house in Lisbon City Center
Laundry facilities, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free guesthouse.
A Ponte offers 10 air-conditioned accommodations with hair dryers and complimentary toiletries. Digital television is provided.

Bathrooms include bathtubs or showers. This Lisbon guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

A Ponte features a terrace, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.

A Ponte is a smoke-free property.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Ponte Motel Lisbon
Ponte Lisbon
A Ponte Lisbon
A Ponte Guesthouse
A Ponte Guesthouse Lisbon

A Ponte Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 48 reviews
Rating 8 - Good. 18 out of 48 reviews
Rating 6 - Okay. 8 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 9 out of 48 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect location right off Saldana square however I never saw a single room that looked like the picture featured here! Room was large and had refrigerator, but had 2 very dated very thin mattress beds, there was no actual reception, ‘’ ‘breakfast ‘ was a disaster, I did not eat there, managers are awol. Only talked on the phone and met one person when I arrived and got room key.
Stayed 2 nights in Oct 2019

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique elevator, close to plaza, attraction. but we found this hotel difficulty because of different address. we should take taxi
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Tasha, Oregon

Traveled with group
Disliked: Cleanliness, property conditions & facilities
We felt completely tricked by the pictures posted on Expedia when we actually saw this “hotel”. It was expensive, it wasn’t a hotel it was a residence that they rent rooms out for. The elevator was tiny and didn’t work properly. There wasn’t a sign and not even a person down stairs to check us in. We literally had to go next door to ask about this “hotel”. Needless to say we found a different place to stay that night. Not recommended
Stayed 1 night in Oct 2018

8/10 Good

Jackie, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good basic complimentary breakfast and very polite staff.
Stayed 1 night in Oct 2018

2/10 Terrible

Daniel, Montreal, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I got a phone call a few minutes after I booked this room on Expedia. They said that the room was not available but that we could have another room somewhere else. They indicated where to go. The problem is that this other room was absolutely nothing like the one on the picture. It was old, hot, small, ugly and not comfortable at all. It should have been half the price but they did not offer any reduction. Do not book that room!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

anna

Good place, everything all attractions is close. Very good locations. Good service, clean, good breakfast, free WI-FI. Highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Informed the day before arrival I was being moved but still the same street. Didn't get the double bed I booked but otherwise all was good.
Stayed 2 nights in Apr 2018

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lisbon and A PONTE HOTEL could not be better.

The manager, Simone, bent over backwards to insure that everyone was comfortable and had a good stay. The hotel, at the side of the great round about for LA DUQUESA DE POMBOL, could not have been better. for access to everything. The breakfasts were the most generous that I have seen in two months of traveling. The room, bathroom with great hot water and other comforts are to be appreciated. Thanks to the staff, including David, for making a great stay.
Stayed 5 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worst hotel experience.

We were unable to check in, there was no one at the hotel to serve us. We had to find somewhere else to stay. Went back to complain the next day and cancel our booking. My worst hotel experience.
Stayed 7 nights in Oct 2017

8/10 Good

Marta Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Ivy, Lisbonne

Traveled with family
Disliked: Amenities, property conditions & facilities
Lorsque nous sommes arrivées à l'adresse indiquée, nous étions choquées de l'état vetuste de l'immeuble. Dans le hall d'entrée, il n'y avait qu'une vieille table dans un coin et des bancs. On a du demander au propriétaire du restaurant avoisinant qui nous a dit de monter au 7ème étage. Nous avons trouvé l'ascenseur inquiétant. Nous avons rencontré une dame qui a téléphoné à la responsable, elle est venue nous voir peu après et nous a confirmé notre réservation. Elle a voulu nous montrer une chambre de ce vieil immeuble. C'est là que nous avons appris que ce n'était pas un hôtel mais un Guest House!! Nous avons pourtant bien insisté que nous voulions une chambre à 2 lits dans un "Hôtel". La responsable nous a proposé une chambre dans un autre immeuble plus moderne. Il est situé de 5 à 10 minutes de l'ancienne adresse. Sur le chemin, une dame très gentille était venue à notre rencontre. C'est une employée (réceptionniste?) de l'immeuble plus moderne. Elle nous a montré les chambres. Le lieu est propre mais très bruyant (les sirènes à l'extérieur). Les chambres ne sont pas insonorisé, on entend tout ce qui se passe à l'étage (voisin qui prend la douche par exemple). Elle nous a montré d'autres chambres voulant faire de son mieux pour nous satisfaire. Nous voulions annuler notre réservation et chercher un autre hôtel, mais pour finir, nous sommes restées là car nous n'allions pas être remboursées.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in walking distance to a big metro station Also the bus or taxi The room is big enough Clean Working airco The breakfast is simpel but enough Price and quality are even ( we didn’t need more)
Stayed 5 nights in May 2019

2/10 Terrible

pinnow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dificil de localizacao, Sujo, Muito Barrulho,nao tem fechaduras nos quartos colocando a vida das pessoas em risco o quarto nao corresponde o que foi postado lencoes sujos precisa duma visualizacao para quem e de direito.mau cheiro. fui transferido para um outro local so mudou o endereco as condicoes foram as mesmas o servico de cafe da manha cafe acrescetado sem sabor agua suja nos termos da agua . desapontada com os valores cobrados.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
simple et sans plus. petit déjeuner dans le couloir....
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good - thanks for the good care , and see you next time
Stayed 1 night in May 2019

2/10 Terrible

Miryam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

rita luiza

Liked: Cleanliness, room comfort

TERMINAMOS COM BOA SURPRESA

Inicialmente, nos decepcionamos, pois o endereço fornecido no site não corresponde a localização que ficaríamos. Necessita atualizar essa informação.Fomos muito bem recebidos pela funcionária Cida, que nos levou até o local, uma 3 quadras dali.NÃO É UM HTEL.É uma hospedagem.Não tem serviço de portaria.bons quartos e ótima localização,bem próxima a Praça do Marques de Pombal.região com bons locais pra comer, baratos e com bons acessos a serviços para turistas
Stayed 6 nights in Sep 2018

10/10 Excellent

Kit Yeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

very good location and the staff are really friendly and helpful
Stayed 1 night in Sep 2018

10/10 Excellent

Kit Yeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

very good location, the staff are very friendly and helpful
Stayed 2 nights in Sep 2018

2/10 Terrible

Juliana

Disliked: Staff & service, property conditions & facilities

Péssima experiência!

Nao posso falar muito sobre o hotel, pois não conseguimos fazer check in. Quando realizamos a reserva, entramos em contato e informamos que iríamos chegar após a meia noite. Contudo, chegando na frente do hotel, tocamos muitooo o interfone de diversos andares e ngm nos atendeu. Uma moradora do prédio chegou, e aí descobrimos que não é somente mas hotel, e abriu a porta. O Elevador estava quebrado, tínhamos 7 malas, meu marido subiu pelas escadas em busca de alguém. Única coisa que encontramos foi tudo muitoo escuro, nenhuma pessoa! Desesperados, pois estávamos em um lugar que não conhecíamos, uma da manhã, saímos andando e encontramos um hotel próximo, onde nos hospedamos, pagando muito mais do que pagaríamos com uma reserva feita com antecendência. Entramos em contato com o hotel, eles nos devolveram o dinheiro, quanto a isso não tivemos nenhum problema, contudo, não indico a hospedagem. Além de todo o trantorno, o prédio é antigo, feio, e um pouco estranho de noite.. não sei dizer quanto aos quartos..
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

localização muito boa

O hotel é agradável, boa localização fica próximo de todos os tipos de transportes que precisamos usar
Stayed 3 nights in Jul 2018

6/10 Okay

Alexandre

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2018