SurestayLincoln

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SurestayLincoln

Exterior
Basic Single Room | Bathroom
Reception
Free WiFi
Basic Room | Free WiFi

Reviews

3.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
2001 W O St, Lincoln, NE, 68528
  • Lincoln Children's Museum
    4 min drive
  • Haymarket Park
    4 min drive
  • Lied Center
    5 min drive
  • Lincoln, NE (LNK)
    7 min drive

Room options

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

Comfort Suite

  • Sleeps 3
  • 1 King Bed

Basic Room

  • City view
  • Sleeps 3
  • 1 King Bed

Basic Single Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SurestayLincoln

Lincoln hotel with free breakfast
This hotel features a 24-hour front desk, free breakfast, and free self parking. WiFi in public areas is free.
SurestayLincoln offers 20 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Complimentary self parking is available on site.

SurestayLincoln has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Conveniences

  • 24-hour front desk

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

SurestayLincoln Hotel
SurestayLincoln Lincoln
SurestayLincoln Hotel Lincoln

SurestayLincoln Reviews

Reviews

3.8
Rating 10 - Excellent. 5 out of 50 reviews" "
Rating 8 - Good. 2 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 7 out of 50 reviews" "
Rating 2 - Terrible. 30 out of 50 reviews" "

4.2/10

Cleanliness

4.6/10

Staff & service

4.2/10

Amenities

3.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After we checkin and paid for the room we went up to r rooms and the rooms smelled like mold the sheets had crumbs,dirt and stains on them mattress had a huge blood stains and bathroom walls had brown stains on them as well it was very disgusting m. We went to get a refund cause we refused to stay in the rooms and the motel refused to give us r money back. This place is ran down and very dirty and disgusting do not stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hood

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They were just starting renovations
Stayed 1 night in Jul 2024

2/10 Terrible

Luann

Disliked: Cleanliness, property conditions & facilities
Too pricey for a dump.
This place is a dump. Nothing like that picture is anywhere on the premises. The first room was like a sauna and the rug actually felt wet. Very hot. The second room, thanks to a very nice front desk clerk, was dirty but cool. TV didnt work.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place reminds me of a combination of a 1940's psychiatric hospital and a prison! REFUSED to even stay here. Did not feel safe. They had NO customers on a Saturday night!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremiah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not breakfast- 4 pieces of white bread! Damp, smelly carpet.
Stayed 1 night in Jul 2024

2/10 Terrible

Irasema

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surestay was a no more stay for me
I hated it. After it being a run down outside place asked for deposit..not cool
Stayed 2 nights in Jul 2024

6/10 Okay

David

Stayed 1 night in Jun 2024

2/10 Terrible

Hasani

Stayed 1 night in Jul 2024

2/10 Terrible

Yousif

Disliked: Cleanliness, staff & service, property conditions & facilities
not really clean and the smell was bad.
Stayed 1 night in Jul 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here. Expedia get this off your site. Owner plays games to trying to skim as much cash as they can off you. Spend the extra $20 and stay somewhere that is actually affiliated because there is no way this place is provided by Best Western. Thanks for the reminder to always read reviews first.
Stayed 1 night in Jun 2024

2/10 Terrible

Dajsia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel had bed bugs, roaches, cigarettes
Stayed 1 night in Jun 2024

4/10 Poor

Kirk

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great room but it got the job done. The breakfast was pathetic
Stayed 1 night in Jun 2024

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dusty and very dirty. Scared to sleep on the sheets due to bedbugs.
Stayed 1 night in Jun 2024

2/10 Terrible

Zachery

Disliked: Cleanliness, staff & service, property conditions & facilities
I won't stay there ever again
Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Stayed 2 nights in Jun 2024

6/10 Okay

Gina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The atmosphere was nice. The remote didn't work for the tv but staff tried to fix it. When I did laundry, my quarters got stuck in the dryer so I had to line dry my clothes
Stayed 2 nights in Jun 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! False advertisement! NOT BEST WESTERN! The hotel is rundown and looks nothing like the photos. No sign to identify the property. Smelled like smoke in the lobby, rooms had a smell, A LOT A LOT of suspicious activities in the parking lot! Refused to stay. At the counter they stated that we couldn't get a refund. Called and they didn't have a corporate line (must be independently owned), and still denied refund. Will be reporting to FTC and BBB. Working with Expedia currently. Needs to be taken off website!

2/10 Terrible

Clay

Disliked: Cleanliness, staff & service, property conditions & facilities
Water in the corner of the bathroom floor, non working tv remote, tried charging me a second time after Expedia already took payment and then claimed he needed a $50 cash deposit Id get back when I check out. Person in room next me was banging doors, tried getting into my car & started screaming at 2 a.m. All the owner could say was "thank you sir" before I finished telling him the issues. He doesnt listen so I wouldnt expect improvements. There wasnt even any signage for the motel, I just knew about it from my travels.
Stayed 1 night in May 2024

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness
Pretty good place to stay. I couldn't find it right away because their sign was missing. I can't complain about anything else.
Stayed 1 night in May 2024

4/10 Poor

Wenjohn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you paid for.
There was an extra $50 extra fee. And the room was not very clean. There was not breakfast as advertised.
Stayed 3 nights in May 2024

2/10 Terrible

Torryi

Traveled with partner
Disliked: Amenities
It wasn't the best the bedding was dirty, the guy said it was an extra $100 and I didn't have it.
Stayed 1 night in May 2024

2/10 Terrible

Michael

Stayed 2 nights in May 2024

2/10 Terrible

michael

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was sold and has not yet officially reopened, it will have a new name and be a best western, but I paid on the app and then again on arrival because they “don’t have a contract” with Expedia should take off website
Stayed 1 night in May 2024

2/10 Terrible

Clayton

Stayed 1 night in May 2024

2/10 Terrible

Eryk

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON’T STAY HERE. I chose this property based on location; convenient freeway on/off in relation to my travel route. Access was extremely easy and there was a gas station to fill up at when I left, right across the street. The pictures provided to Expedia are definitely NOT an accurate representation of the property. Though there were some new pieces of furniture in the rooms, and the bed/pillows were comfortable, it was all for not with detractors such as moldy shower curtain, 1 of 3 light bulbs working in the bathroom, dingy/stained sandpaper for towels, toilet seat not even bolted to the toilet bowl, curtain rod barely attached to the wall and hot water that was barely luke warm at best. The stairs, handrail and second story walkway were deteriorating with steps being of different heights. At check-in I was required to put down a $50 CASH deposit with out a receipt to prove the transaction. Room key card envelopes were clearly recycled as the one for my room was worn and ripped enough to not be an envelope anymore but more of a folded piece of paper. The property is located near the rail yard so don’t expect a quiet night sleep with rail car squeals and all associated noises with an all night crew keeping trains connecting and moving. The property did not offer any sense of security. Guests were also very loud as they came and went throughout the night with doors slamming, shouting/arguing and dogs barking.
Stayed 1 night in May 2024