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Hotel Santa Cruz

3.0 star property

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Photo gallery for Hotel Santa Cruz

Terrace/patio
Terrace/patio
Front of property - evening/night
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
Av santa Cruz 1347, miraflores, Lima, Lima, 15074
  • Miraflores Central Park
    ‪2 min drive‬
  • Larcomar Shopping Center
    ‪4 min drive‬
  • Waikiki Beach
    ‪11 min drive‬
  • Lima (LIM-Jorge Chavez Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Down comforters, memory foam beds, in-room safe, free WiFi

Classic Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Down comforters, memory foam beds, in-room safe, free WiFi

Classic Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Standard Room, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board

ibis Larco Miraflores

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1000)
The price is $75
per night
$83 total
May 14 - May 15
ibis Larco Miraflores

About this property

Hotel Santa Cruz

3-star hotel in Miraflores
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hotel Santa Cruz offers 90 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature down comforters. 32-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center, a meeting room, and limo/town car service. This Lima hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Santa Cruz is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
La Plazoleta - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Plazoleta

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 180 per room (roundtrip)
  • Rollaway bed fee: PEN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 20507715479

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Cruz Lima
Santa Cruz Lima
Hotel Santa Cruz Lima
Hotel Santa Cruz Hotel
Hotel Santa Cruz Hotel Lima

Hotel Santa Cruz Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 130 out of 470 reviews
Rating 8 - Good. 153 out of 470 reviews
Rating 6 - Okay. 101 out of 470 reviews
Rating 4 - Poor. 42 out of 470 reviews
Rating 2 - Terrible. 44 out of 470 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap price, but you can do better. Rooms are tired (peeling flooring, curtains don’t fully close), very noisy (including construction type work) and bad breakfast.
Stayed 2 nights in Dec 2024

4/10 Poor

Johanah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware if you plan to book this hotel

We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
Stayed 1 night in Nov 2023

2/10 Terrible

Sergio Gerardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible En todo aspecto.

Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jaime, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert good service
Stayed 2 nights in Jul 2023

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Stayed 5 nights in May 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood is great
Stayed 3 nights in Mar 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to another hotel, do not waste your money

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
rusty fridge
Broken curtain
Stayed 7 nights in Nov 2022

8/10 Good

doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2022

10/10 Excellent

Marisa

Stayed 1 night in Aug 2022

4/10 Poor

Madelyn

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
Stayed 6 nights in Jun 2022

4/10 Poor

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities

Cheap hotel in a good location

This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Stayed 1 night in May 2022

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are outstanding - always there to help! A five star staff!
Stayed 2 nights in Apr 2022

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent! Very helpful and friendly.
Stayed 2 nights in Apr 2022

10/10 Excellent

Dino, Brighton

Liked: Amenities, property conditions & facilities
Location, and personnel very friendly.
Stayed 11 nights in Mar 2022

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Lima

Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
Stayed 1 night in Mar 2022

2/10 Terrible

Hector H.

Traveled with partner
Disliked: Staff & service
.
Stayed 1 night in Nov 2021

8/10 Good

Orlando

Liked: Amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2021

2/10 Terrible

Goicochea Julio, north las vegas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel, the tv was not working, the blow-dry would turn on by it self, there was no hot water, no buffet they gave you breakfast on a bag. I only stayed for one night. I would like to get my refund. Please
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay friendly staff
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Margarita

Liked: Property conditions & facilities, room comfort
Buen hotel
Stayed 1 night in Jul 2021