Holiday Inn Hotel & Suites Lima, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Hotel & Suites Lima, an IHG Hotel

Exterior
Meeting facility
Exterior
Bar (on property)
Indoor pool, sun loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Hot Tub
  • Bar
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
803 S Leonard Avenue, Lima, OH, 45804
  • Lima Memorial Hospital
    9 min walk
  • Lost Creek Golfers Club
    16 min walk
  • Allen County Fairgrounds
    2 min drive
  • Lima, OH (AOH-Allen County)
    10 min drive

Room options

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 384 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Hotel & Suites Lima, an IHG Hotel

3-star Lima hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Holiday Inn Hotel & Suites Lima, an IHG Hotel offers 116 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Hotel & Suites Lima, an IHG Hotel provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 2099 square feet (195 square meters) include a conference center. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Holiday Inn Hotel & Suites Lima, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 7 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (2,099 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 for adults, and USD 0.00 to 0.00 for children
  • Self parking fee: USD 7.00 per day
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lima
Holiday Inn Lima
Holiday Inn Hotel And Suites Lima East
Holiday Inn Hotel & Suites Lima East Ohio
Holiday Inn Hotel Suites Lima

Holiday Inn Hotel & Suites Lima, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 188 out of 486 reviews" "
Rating 8 - Good. 129 out of 486 reviews" "
Rating 6 - Okay. 63 out of 486 reviews" "
Rating 4 - Poor. 60 out of 486 reviews" "
Rating 2 - Terrible. 46 out of 486 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Christina, Dublin

Liked: Amenities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Stayed 5 nights in Sep 2024

4/10 Poor

Brett

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place isn't worth it....
The #1 reason for staying here. They advertised having a pool. We couldn't wait to swim after 12hrs of work. Get to the hotel, and the pool is closed 😡. Immediately just wanted to leave. But we stayed. I walked into my room to find the carpet in terrible condition. The window absolutely filthy with greasy hand prints. Take a shower to find a slow drain, in five mints the water was almost to my calfs. I could swim in the pool, but another few minutes in the shower, could have taken a dip in the tub. The only positive to the stay was the guy at the front desk.. We called to request someone enter our room to make sure the AC was set. He went above and beyond to accommodate our request.
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was at 3 and our room was not ready until 5. There was one towel in our room, no tissues, no sugar or cream for morning coffee. Shower head had two streams of the Luke warm water at 6:00 am in the morning. It appeared there were two spots of blood on the wall beside the head board. Worst Holiday Inn I have ever stayed at.
Stayed 1 night in Sep 2024

10/10 Excellent

Payton

Stayed 2 nights in Aug 2024

2/10 Terrible

Roberto

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not ready for us. We needed to get dressed for a wedding. When we finally got into the room it was filthy. We only had 1 towel and only 1 pillow. The front desk staff was kind and were working very hard. But the cleaning staff needs to be reevaluated.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Aug 2024

2/10 Terrible

Dorrie S

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Traveled with family
We only had 1 towel and 1 trash can.
Stayed 1 night in Aug 2024

6/10 Okay

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More attention to details
This hotel was okay. The room was spacious and the bed comfortable. The issue was there was no toilet paper and only one set of towels. When I went to the front desk they were polite and gave me another set of towels and toilet paper but they were out of tissue paper. They said the hotel is short on towels. A hotel of this size should not be short on towels or tissue paper. And the cleaning staff should know people use toilet paper. Other than these issues, my stay was okay.
Stayed 1 night in Aug 2024

2/10 Terrible

Mahasin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hallways smell like cigarettes
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay i would stay again
Stayed 2 nights in Jul 2024

8/10 Good

Wonuola

Traveled with family
Liked: Staff & service, property conditions & facilities
The front desk staff was very polite and friendly. Breakfast was a la carte which was a disappointment. But we were able to take a cup of coffee to go in the morning.
Stayed 1 night in Jul 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot tub yet a hot tub was advertised The restaurant seemed to operate for a few hours a day and at odd times that were not clear I was woken up by room service with do not disturb sign on my door I was woken up by other guests with dogs running through the hall I was woken up by other guest with children, running through the hall The room was incredibly clean When I first checked in the drapes would not go down at all, and the window was stuck open There was no shampoo or soap available to me in the bathroom and the only way to get that soap and shampoo was through a dispenser. They did not have bars of soap nor did they have small containers for shampoo, not go out and buy more shampoo. They simply said we don’t have it. The cable television stopped working in the middle of the night for an hour or so when I went down to the lobby to ask the person at the desk about it they said oh yeah, that happens all the time we can’t do anything about it You could read a book I paid a larger amount for this room because I wanted the hot tub but when I got there, there was not a working hot tub. The staff told me that the hot tub had never worked or at least that it had not worked for a very long time and they had tried to update the ad, but it would not update. I think that the owner is not updating the ad purposefully so that he or she can get more money for these rooms, that should be worth much less I would like my money back for this room
Stayed 1 night in Jun 2024

2/10 Terrible

DeWandus

Stayed 4 nights in Jul 2024

4/10 Poor

Kathy

Traveled with partner
Disliked: Property conditions & facilities
None
Stayed 1 night in Jul 2024

2/10 Terrible

Nichole

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Lima Ohio is a lovely place to visit
The Holiday Inn did not have tissues in our room. When asked for extra pillows and a box of tissues. Front desk said they were out of tissues. The restaurant was only open at certain hours. Hours were not convenient with our activities. We are in our late 60’s they put us on the 4th floor. They had only one cart to put our luggage and misc. items on. Surprising for such a large hotel. I have not been credited for my security deposit and we left our room very neat, everything left in our room that was in our room when we checked in. We were expecting more convenience and class being the Holiday Inn Hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pamela

Lima Ohio is a lovely place to visit
The Holiday Inn did not have tissues in our room. When asked for a box they were out of tissues. The restaurant was only open at certain hours. Hours were not convenient with our activities. We are in our late 60’s they put us on the 4th floor. They had only one cart to put our luggage and misc. items on. Surprising for such a large hotel. I have not been credited for my $50.00 security deposit and we left our room very neat, everything left in our room that was in our room when we checked in on Friday. We were expecting more convenience and class being the Holiday Inn Hotel.
Stayed 2 nights in Jun 2024

2/10 Terrible

LANCE

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room bed never changed from the person before never clean worst experience ever for 160 dollars wouldn't stay here for free. Holiday inn should close this place. Our bed had been slept in and there was empty liquor bottles in the room movedu room smelled like dog pee.
Stayed 1 night in Jun 2024

2/10 Terrible

Hesham, Maumee

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpet is so dirty. The whole hotel need to be cleaned and the carpet need to be removed
Stayed 2 nights in Jun 2024

8/10 Good

michael a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024