Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.
Business amenities at this 3-star property consist of a business center, 6 meeting rooms, and coworking spaces. Event facilities measuring 11657 square feet (1083 square meters) include a conference center. This family-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an area shuttle within 10 kilometers and an airport shuttle (available 24 hours). A total renovation of this property was completed in August 2021.
The Originals City Complexe Ascotel Lille Métropole has designated areas for smoking.
The Originals City Complexe Ascotel Lille Métropole offers 83 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 20-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Villeneuve-d'Ascq hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Renovation of all guestrooms was completed in August 2021.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Le Labo - This restaurant specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and high chair. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, ANCV Chèques-vacances, and cash. This property uses eco-friendly cleaning products.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Water dispenser use by guests actively encouraged
Car not required
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
ANCV Chèques-Vacances
Onsite COVID-19 testing (Antigen) is available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Reservations are required for onsite COVID-19 testing
Gap period enforced between guest stays - 24 hours
Minimum age for COVID-19 test requirement: 18
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
A car is not required for transportation to and from this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.