3/5 Okay
Hana, London UK
Traveled with family and small children, Business traveler
28 Jul 2020
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020
Overview of Novotel Lille Centre Gares
Photo gallery
4.1/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet Friendly
- Air Conditioning
- Restaurant
- Gym
- Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
Zenith Arena Concert Hall4 min walk
Euralille7 min walk
Casino Barriere Lille9 min walk
Lille (LIL-Lesquin)10 min drive
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About this area
Lille
Located in Lille, Novotel Lille Centre Gares is in the city center and near a metro station. Zenith Arena Concert Hall and Opera House are cultural highlights, and travelers looking to shop may want to visit Euralille and Wazemmes Covered Market. Traveling with kids? Consider Lille Natural History Museum and Pasteur Institute Museum. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
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What's nearby
- Zenith Arena Concert Hall - 4 min walk
- Euralille - 7 min walk
- Lille Grand Palais - 7 min walk
- Casino Barriere Lille - 9 min walk
- Henri Matisse Park - 10 min walk
Getting around
- Lille Flandres Station - 5 min walk
- Lille Flandres Metro Station - 6 min walk
- Lille (LIL-Lesquin) - 10 min drive
Restaurants
- Novotel Cafe – Kids' menu available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Parking nearby: EUR 20.00 per day
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: EUR 16.50 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness center
- Playground
Family friendly
- Children's games
- Dry cleaning service
- In-room child care (surcharge)
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
Languages spoken
- English
- French
- German
- Portuguese
- Spanish
Business services
- 1 meeting room
- Business center
- Computer station
- Conference space (161 square feet)
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Linens
- Pillow menu
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- LED TV
- Satellite channels
Food and drink
- Coffee/tea maker
More
- Desk
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
- Soundproofing
Policies
Check-in
Check-in from 2 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10.00 per pet, per day
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 16.50 per person (approximately)
- Nearby parking fee: EUR 20.00 per day
- Pet fee: EUR 10.00 per pet, per day
- Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
4.1
Very Good
4.3/5
Cleanliness
4.3/5
Staff & service
3.8/5
Amenities
4.1/5
Property conditions & facilities
4/5 Good
shannon
Traveled with family
24 Jul 2020
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2020
3/5 Okay
Joel
Traveled with family
8 Nov 2019
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Just ok
Stayed 2 nights in Oct 2019
4/5 Good
Verified traveler
Traveled with family
27 Oct 2019
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019
1/5 Terrible
M A
Business traveler
15 Oct 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
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