4/10 Poor
Leonie
Feb 10, 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Not a pleasant stay
I was stazing for 3 nights but was asked to change rooms after the first night because of a booking mistake they made. So I packed everything to move rooms and then the new room wasn't ready. I asked for a refund and was told the new room is an upgrade because it has a second room and kitchen. I didn't need a second room and would have prefered the first room, which was sunlit and spacios. The second had no windows, the second room was empty other than a bed and the wall was definetly not fit for guests (electric peaking out) so I. didn't use the extra room. Kitchen was nice but barely equipped and the missing windows (no sunlight!) were not good. When I came back my door (which I had locked) was open and. upon asking I was told the cleaning lady went in unasked and forgot to lock it while I was gone. Hair and dirt on the floor and hair on the pillows. The staff was friendly but told me she wants to quit and the owner was absolutely not helpful. Also: No reception, just staff working in the attached cafe but no proper check in or similar.
Leonie
Stayed 3 nights in Jan 2025