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Best Western El Sitio Hotel & Casino

3.0 star property

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Photo gallery for Best Western El Sitio Hotel & Casino

Outdoor pool
Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Interior
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Hot Tub
  • Bar

Explore the area

Map
175 Mts - West Of Main Entrance, Liberia, Guanacaste, 134-5000
  • Sabanero Statue
    ‪7 min walk‬
  • Liberia Parque Central
    ‪14 min walk‬
  • Museo de Guanacaste
    ‪15 min walk‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

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$73 total
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About this property

Best Western El Sitio Hotel & Casino

3-star Liberia hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a hot tub are onsite.
Best Western El Sitio Hotel & Casino offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Liberia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Best Western El Sitio Hotel & Casino provides outdoor tennis courts and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 1830 square feet (170 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Best Western El Sitio Hotel & Casino is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
El Rancho - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Rancho

Things to do

  • 2 outdoor tennis courts
  • Bicycle storage
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (5:00 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Bicycles are not permitted in guestrooms. Bicycle storage is available at the front desk only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

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Best Western El Sitio Hotel & Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

J

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel buildings and Rooms feel and look old. Not enough personnel to go around. Not many amenities in the hotel rooms.
Stayed 7 nights in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness
Soap dispensers both empty in my room Area around hotel not great Said it had a casino but it does not
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MARITZA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place.
Stayed 1 night in Sep 2024

8/10 Good

Olga Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio confortable para descansar
Stayed 2 nights in Aug 2024

2/10 Terrible

john

Liked: Property conditions & facilities
Disliked: Staff & service
It is not a casino and never was. Their restaurant is very limited and runs out all the time. You must ask before you order to see if it is available.
Stayed 2 nights in Aug 2024

2/10 Terrible

Giovanni

Stayed 2 nights in Aug 2024

10/10 Excellent

Diego

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, right next to Liberia !
Stayed 1 night in Aug 2024

6/10 Okay

Amy

It’s a blah hotel. From the staff to the rooms, there is no personality at this hotel. Having stayed at properties across Costa Rica, this was one was dead flat and I don’t think it was worth the $180 we paid for it. Breakfast was in an outside venue with flies on everything. Pretty sure flies are gross in every country. Pool needed a major cleaning, a lot of stuff was floating in there so we didn’t use it. Anyway, not staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Maryann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our first night in Costa Rica so it was nice to have someplace that felt sort of “familiar.” The AC works GREAT!!! Breakfast was delicious. And the pool is awesome!
Stayed 1 night in Jul 2024

6/10 Okay

Ronny

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Amenities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Masoud

Traveled with family
Liked: Staff & service, amenities
The hotel grounds were nice with peacocks walking around the pool, staff was nice, hotel close to shopping center and downtown, however the room was in bad condition, AC leaking, water damage in the ceiling, floor coming off
Stayed 1 night in Jul 2024

10/10 Excellent

Marianela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico, seguro, restaurantes
Stayed 1 night in May 2024

8/10 Good

Raul, DORAL

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Hotel shows its age but still in general good shape. The staff is very friendly and strive to help and make I feel welcome
Stayed 2 nights in Jun 2024

10/10 Excellent

Shauntay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
My room was nice but lacked towels wash clothes soap and hand soap. I did request these things from the front desk. They said it will take a couple of minutes
Stayed 1 night in Jun 2024

2/10 Terrible

Yael

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t a fridge in our suite. I asked for one, they said no. I asked if there was ice, she said no. Then I passed an ice machine on the way…. She lied to me and there wasn’t a language barrier. I speak limited Spanish so she understood. The attitude I received from the front desk was rude
Stayed 1 night in Jun 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Good food , friendly people
Stayed 1 night in Jun 2024

6/10 Okay

Eric

Traveled with partner
Liked: Staff & service, amenities
An.older, dank hotel..doors had big gaps at bottom and top. Lots of bugs ended up in room. Staff great and breakfast good.
Stayed 1 night in May 2024

8/10 Good

john

Stayed 1 night in May 2024

4/10 Poor

Adam

Disliked: Staff & service, amenities, property conditions & facilities
- The property has “Casino” in its name however there is no functional casino - Upon arrival to my room, my bedsheets had 10 human hairs and a worm on them. Also, there was a large dead spider on the floor next to my bed - There was a phone in my room but it did not work - The shower wasn’t full enclosed so shower water went all over the bathroom floor I asked for a refund so I could switch hotels and wasn’t granted the refund. I give this hotel 2 stars because breakfast was included and decent. Also, the security/maintenance(?) staff worked quickly on resolving my concerns mentioned above.
Stayed 1 night in Jun 2024

2/10 Terrible

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place deserves 0 stars. Left as soon as we checked in. There were bugs all over the room and curtains. Towels looked raggedy and unsanitary. Complained to the front desk and they told us the bugs were normal. She did switch our room but we were so disgusted we left after an hour. Do not stay here !
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great swimming pool.
Stayed 1 night in May 2024