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Best Western El Sitio Hotel & Casino

3.0 star property

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Photo gallery for Best Western El Sitio Hotel & Casino

Outdoor pool
Interior
Exterior
Lobby
Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Hot Tub
  • Bar
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
175 Mts - West Of Main Entrance, Liberia, Guanacaste, 134-5000
  • Liberia Parque Central
    ‪14 min walk‬
  • Museo de Guanacaste
    ‪15 min walk‬
  • Galeria 1824 Gallery
    ‪4 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton By Hilton Guanacaste Airport

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (728)
The price is $171
per night
$193 total
includes taxes & fees
Mar 26 - Mar 27
Hampton By Hilton Guanacaste Airport

About this property

Best Western El Sitio Hotel & Casino

3-star Liberia hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a hot tub are onsite.
Best Western El Sitio Hotel & Casino offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Liberia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Best Western El Sitio Hotel & Casino provides outdoor tennis courts and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 1830 square feet (170 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Best Western El Sitio Hotel & Casino is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
El Rancho - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Rancho

Things to do

  • 2 outdoor tennis courts
  • Bicycle storage
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (5:00 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Bicycles are not permitted in guestrooms. Bicycle storage is available at the front desk only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

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Best Western El Sitio Hotel & Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 342 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property that is indoor/outdoor. Large outdoor restaurant and breakfast area next to the updated pool. Breakfast was tipical Costa Rican highly recommended and the supper we ate was also very good. Staff were very friendly and helpful. There are beautiful peacocks roaming the outdoor space which is also fun to watch!
Stayed 1 night in Dec 2024

6/10 Okay

Tejal

Traveled with family
Liked: Staff & service, amenities
Good location close to town but very noisy at night can hear music from bar next door and lots of loud traffic at night and very early in the morning
Stayed 2 nights in Dec 2024

6/10 Okay

Deborah

Liked: Property conditions & facilities
The breakfast was dreadful. Only the pineapple was edible. Coffee not bad. Eggs tasted strange and boring gallo pinto. Bread was awful and other parties cheap and awful. The juice was watered down. Hot dogs are disgusting, serve real food. At this price, it’s unacceptable. Shower needs updating and shampoo should be provided.
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Traveled with partner
Close to shopping and dinning.
Stayed 2 nights in Nov 2024

6/10 Okay

Shari

Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was fantastic. Except the maintenance spent the day blowing leaves around the pool and the exhaust and noise gave me headache.
Stayed 2 nights in Nov 2024

8/10 Good

RUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had lot of moisture smell.
Stayed 1 night in Nov 2024

6/10 Okay

fabian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property lacks maintenance, no hot water for 3 days of my 2 night stay. Had to leave to another hotel, I couldn’t deal with cold showers. There is No casino. Breakfast was great and the pool was very clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real oasis in the bustle of downtown Liberia.
The staff here are lifesavers! Stuck in Liberia due to weather, they made our stay enjoyable and greatly reduced our stress. Kudos to Evelyn and everyone else at this great property.
Pea fowl by the pool.
Stayed 1 night in Nov 2024

6/10 Okay

J

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel buildings and Rooms feel and look old. Not enough personnel to go around. Not many amenities in the hotel rooms.
Stayed 7 nights in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness
Soap dispensers both empty in my room Area around hotel not great Said it had a casino but it does not
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MARITZA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place.
Stayed 1 night in Sep 2024

8/10 Good

Olga Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio confortable para descansar
Stayed 2 nights in Aug 2024

2/10 Terrible

john

Liked: Property conditions & facilities
Disliked: Staff & service
It is not a casino and never was. Their restaurant is very limited and runs out all the time. You must ask before you order to see if it is available.
Stayed 2 nights in Aug 2024

2/10 Terrible

Giovanni

Stayed 2 nights in Aug 2024

10/10 Excellent

Diego

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, right next to Liberia !
Stayed 1 night in Aug 2024

6/10 Okay

Amy

It’s a blah hotel. From the staff to the rooms, there is no personality at this hotel. Having stayed at properties across Costa Rica, this was one was dead flat and I don’t think it was worth the $180 we paid for it. Breakfast was in an outside venue with flies on everything. Pretty sure flies are gross in every country. Pool needed a major cleaning, a lot of stuff was floating in there so we didn’t use it. Anyway, not staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Maryann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our first night in Costa Rica so it was nice to have someplace that felt sort of “familiar.” The AC works GREAT!!! Breakfast was delicious. And the pool is awesome!
Stayed 1 night in Jul 2024

6/10 Okay

Ronny

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Amenities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Masoud

Traveled with family
Liked: Staff & service, amenities
The hotel grounds were nice with peacocks walking around the pool, staff was nice, hotel close to shopping center and downtown, however the room was in bad condition, AC leaking, water damage in the ceiling, floor coming off
Stayed 1 night in Jul 2024

10/10 Excellent

Marianela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico, seguro, restaurantes
Stayed 1 night in May 2024