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Tru by Hilton University Medical Center

2.5 star property

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Photo gallery for Tru by Hilton University Medical Center

Reception
Terrace/patio
Reception
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
535 Waller Avenue, Lexington, KY, 40504
  • University of Kentucky Albert B. Chandler Hospital
    ‪2 min drive‬
  • The Red Mile Racetrack
    ‪2 min drive‬
  • University of Kentucky
    ‪3 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪12 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Candlewood Suites Lexington Medical District by IHG

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (548)
The price is $89
per night
$107 total
includes taxes & fees
Mar 27 - Mar 28
Candlewood Suites Lexington Medical District by IHG

About this property

Tru by Hilton University Medical Center

Hotel in South Broadway Park
Along with a fitness center, this smoke-free hotel has a microwave in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Tru by Hilton University Medical Center offers 97 accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels and Netflix.

Bathrooms include showers with hydromassage showerheads. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Tru by Hilton University Medical Center is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tru by Hilton University Medical Center Hotel
Tru by Hilton University Medical Center Lexington
Tru by Hilton Lexington University Medical Center KY
Tru by Hilton University Medical Center Hotel Lexington

Tru by Hilton University Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 224 out of 295 reviews
Rating 8 - Good. 46 out of 295 reviews
Rating 6 - Okay. 13 out of 295 reviews
Rating 4 - Poor. 7 out of 295 reviews
Rating 2 - Terrible. 5 out of 295 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay only complaint are the pillows were too soft. Other than that a great hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, very clean and the staff was amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Yheybtext me and made sure i wasn’t comfortable thenwholemtime
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Good location
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very easy and the room was clean
Stayed 2 nights in Nov 2024

8/10 Good

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Fariha, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Stayed 1 night in Nov 2024

10/10 Excellent

linda

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. No complaints.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Everything u needed was easy to get. The staff very helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Trina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel
Stayed 1 night in Sep 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean but you can everything all around you
The hotels staff and cleanliness were superb, however we did not get the best rest. We have never stayed in a hotel where we can hear someone else’s toilet flush, the sink drain and/or someone’s snoring or conversation (and they were not yelling). But, you can at this hotel. It’s unbelievable, so I am not sure about the structure and how thick the walls are but for us it was an unpleasant issue and they have to be super thin to constantly hear people let along plumbing!!
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lizabeth, Palmyra, MO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shelves & hooks in the room. Hate hotel rooms that no where to put your stuff. This room was great. Our group had 4 rooms and the lobby had great space for us to gather and visit.
Stayed 2 nights in Oct 2024

6/10 Okay

anna, Naperville

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No closets in room or water pressure in the shower. Room decor is very dated and rooms are small
Stayed 1 night in Sep 2024

10/10 Excellent

Aden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but clean
It was fine. Nothing special. The room was clean and served it's purpose.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again.
Very clean. Very comfortable. Great breakfast.
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024