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Novotel Leuven Centrum

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Leuven Centrum

Front of property - evening/night
Bar (on property)
Exterior
Daily buffet breakfast (EUR 24 per person)
Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Vuurkruisenlaan 4, Leuven, 3000
  • Stella Artois
    6 min walk
  • Gourmet Bar
    1 min walk
  • Leuven Station
    10 min walk
  • Brussels (BRU-Brussels - National)
    34 min drive

Room options

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, Multiple Beds

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Park Inn By Radisson Leuven

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (435)
The price is $121
per night
$135 total
includes taxes & fees
Jan 7 - Jan 8
Park Inn By Radisson Leuven

About this property

Novotel Leuven Centrum

4-star Leuven hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Novotel Leuven Centrum offers 139 accommodations with MP3 docking stations and minibars. Accommodations are furnished with twin sofa beds. 31-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3348 square feet (311 square meters) include conference space. This family-friendly hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room.

Novotel Leuven Centrum is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Novotel Leuven Centrum has a restaurant on site.
24-hour room service is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,348 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 31-inch LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Leuven Novotel
Novotel Centrum Hotel Leuven
Novotel Leuven
Novotel Leuven Centrum
Accor Leuven Centrum
Novotel Leuven Centrum Hotel Leuven
Novotel Leuven Centrum Hotel
Novotel Leuven Centrum Hotel
Novotel Leuven Centrum Leuven
Novotel Leuven Centrum Hotel Leuven

Novotel Leuven Centrum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 197 out of 546 reviews" "
Rating 8 - Good. 264 out of 546 reviews" "
Rating 6 - Okay. 58 out of 546 reviews" "
Rating 4 - Poor. 19 out of 546 reviews" "
Rating 2 - Terrible. 8 out of 546 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard, Phoenix

Road noises
Stayed 8 nights in Sep 2024

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the room was clean with a comfortable bed. The hotel is a 15 minute walk to the centre so not that convenient. The road was noisy as was the Stella factory outside, The small bar was nice but there was no lounge for guests to relax and the rooms are small for relaxing even though I had an executive room. I did not eat at the hotel so cannot comment on the food.
Stayed 5 nights in Sep 2024

8/10 Good

Natalee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Great stay in Leuven! Close proximity to food outlets, cafe, bars and public transport.
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Overpriced for the quality of facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashraf

The room was beautiful and big enough for my family of 4. The breakfast menu was perfect for me. Enjoyed my stay.
Stayed 3 nights in Aug 2024

8/10 Good

Nehad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time But bus stop was very far from hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Lovely hotel in Leuven, good location near station and Stella brewery and short walk into town, good family room and breakfast options
Stayed 1 night in Aug 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy from the station, 10 min walk. Same back into the town. Very good surroundings lots of things to do. Staff helpful and a really great barman in the main bar of an evening
Stayed 3 nights in Aug 2024

6/10 Okay

Nephtali

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really uncomfortable to sleep in the room, the temperature in the lobby area was way more better than the temperature in the room. I went to the front desk to report it and their answer was not the expected stating that the air conditioner does not cool as a normal A/C unit.
Stayed 2 nights in Jul 2024

8/10 Good

JULIE

Liked: Staff & service, property conditions & facilities, room comfort
Long weekend stay
Great location. Friendly staff on reception. Good size rooms with a decent view at the rear of the hotel. Cleaning of the room was a little amiss at times. Have stayed twice before and would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Mansoor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay. The room was cosy and suited our needs perfectly. The beds were comfortable, and both the room and bathroom were clean and well-maintained. Overall, it was a pleasant experience, and we would consider staying here again. Managed to get a parking spot outside the hotel, but carpark would have been expensive,
Stayed 1 night in Jul 2024

8/10 Good

MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Mary Januga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Stayed 6 nights in Jul 2024

4/10 Poor

Khadijah

Disliked: Staff & service
Despite Novotel being a renowned hotel. Customer service was non existent. Despite knowing AC doesn’t work in a room, we were still given this room on the hottest day of summer. They offered no solution or help and said it was out of their hands. Basic amenities you would expect in an European country not even being met. Paid full price for everything, and yes was given less than half of the service that’s expected.
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and warm staff who are very efficient. Property was very clean and safe
Stayed 3 nights in Jun 2024

4/10 Poor

Elena

Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel, just a quick walk/bike from the large breweries and downtown Leuven.

6/10 Okay

Gary

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Deposit at Checkout circle
I keep on staying here and it’s a best average but very convenient. The front desk staff at check out are less than helpful telling me that at checkin they didn’t take the correct deposit amount. I’m checking out and trying to pay the full amount, yes but you didn't pay the correct deposit. This was your staff at check in correct?, yes but you didn’t pay the tight amount. Useless.
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Business traveler
You can do better!
Really needs an overall service/staff and breakfast wise. The teams are not motivated and hard to find, the breakfast for the price is simply ridiculous. The hot food is stone cold, the bacon looks boiled and the scrambled eggs have been cooked until any moisture has been removed. The rooms are decent, good shower and the beds are comfortable. Price value isn’t right and never has been at the Novotel in Leuven, they make a lot money from InBev head office and don’t see the need to changer, sad.
Stayed 2 nights in Feb 2024

6/10 Okay

Sharlene

Liked: Cleanliness, staff & service
Ignore the free parking offered by the hotel. There are only maybe 6 spaces on a road layby in front of the hotel. You will need to use the underground parking which is 24 euros /day. And this will charge everytime you take your car in and out
Stayed 2 nights in Jan 2024

8/10 Good

Gayle

Stayed 1 night in Jan 2024

8/10 Good

Aarav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sardar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023