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Hotel Shelley e delle Palme, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Shelley e delle Palme, BW Signature Collection

View from property
Business center
Daily buffet breakfast (EUR 10 per person)
Down comforters, in-room safe, desk, laptop workspace
Miscellaneous

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Parking available
  • Laundry
$160
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Via Lungomare Biaggini, 5, Lerici, SP, 19032
  • Lerici Beach
    ‪3 min walk‬
  • Porto di Lerici
    ‪6 min walk‬
  • Lerici Castle
    ‪6 min walk‬

Room options

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (Twin bed on request)

Family Room, 2 Queen Beds, Non Smoking (Twin bed on request) | Down comforters, in-room safe, desk, laptop workspace

Family Room, 2 Queen Beds, Non Smoking (Twin bed on request)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (2 queen and 1 single bed)

Family Room, Multiple Beds, Non Smoking (2 queen and 1 single bed) | Down comforters, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking (2 queen and 1 single bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Balcony, Sea View

Classic Room, 1 Queen Bed, Balcony, Sea View | View from room

Classic Room, 1 Queen Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Multiple Beds, Non Smoking

Classic Room, Multiple Beds, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, Sea View

View from room

Superior Room, 1 Queen Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Classic Room, 1 Queen Bed, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Sea View (Bed is French Bed)

View from room

Standard Room, 1 Twin Bed, Non Smoking, Sea View (Bed is French Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Shelley e delle Palme, BW Signature Collection

3-star Lerici hotel steps from Lerici Beach
Spend the day relaxing on the beach or pampering yourself at Hotel Shelley e delle Palme, BW Signature Collection's full-service spa.
Hotel Shelley e delle Palme, BW Signature Collection offers 47 accommodations with safes and hair dryers. Beds feature down comforters. LCD televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Hotel Shelley e delle Palme, BW Signature Collection features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This beach hotel also offers a rooftop terrace, a library, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Shelley e delle Palme, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Shelley e delle Palme, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 8 per day)
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: From 1 June - 30 September, EUR 4.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 15.00 per night
  • Nearby parking fee: EUR 8 per day (2953 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT011016A1CBOMVAG8

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Shelley e delle Palme
Hotel Shelley e delle Palme Lerici
Shelley e delle Palme
Shelley e delle Palme Lerici
Shelley Delle Palme Lerici
Shelley Delle Palme Hotel
Hotel Shelley e delle Palme
Hotel Shelley e delle Palme BW Signature Collection
Hotel Shelley e delle Palme, BW Signature Collection Hotel
Hotel Shelley e delle Palme, BW Signature Collection Lerici

Hotel Shelley e delle Palme, BW Signature Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 91 out of 316 reviews
Rating 8 - Good. 143 out of 316 reviews
Rating 6 - Okay. 57 out of 316 reviews
Rating 4 - Poor. 17 out of 316 reviews
Rating 2 - Terrible. 8 out of 316 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Helen

Traveled with family
Disliked: Staff & service, room comfort

Unfriendly, rude, dismissive, no ac

The front desk staff was incredibly unfriendly from the minute we stepped in the door. No introduction to the hotel facilities, no eye contact and would not give clarification when asked simple questions like, Where should we eat, things to do. When trying to catch a bus they weren’t willing to tell me how far or near what store. They just said it’s down the street. We were promised air conditioning and after talking to them called Hotel.com. Needless to say there was no air conditioning. We woke up late and all restaurants were closed for 5 hours. I took a pastry left out for breakfast and they told me I shouldn’t and charged me ten Euros. Every other place I stayed in Italy was friendly, helpful and wishing to make it an excellent stay. I can’t begin to recount the number of insulting interactions. BTW, although there website offers to get you a car to the train station, they said they had none and that there were no taxis. I cant believe this is part of Best Western. Shame on them for their unkindness. Obviously Hotel.com did not fix air conditioning issue for us.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher, Maidenhead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Apr 2025

2/10 Terrible

Jason

Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

enrico, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent stay in new and cozy room. Great breakfast and views.
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean place
Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great Location for the Property. IMO, the Balcony side (Ocean View) would be the only reason to stay here. We had an issue with the elevator and was forced to walk up 3 flights. Very tough for elderly. No help or alternate from staff. Just a sign on the elevator. The breakfast was not a good option. Would I stay here again, yes, but only Ocean view side and would pass on the Breakfast option. Great location, walkable, Quiet and clean
Stayed 3 nights in Sep 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for Cinque Terre

Beautiful view on the bay and good breakfast in the morning
Stayed 2 nights in Sep 2024

8/10 Good

Marlis

Liked: Cleanliness, staff & service, amenities
The hotel was wonderful, as was the staff. But during the heatwave of 2024, it lacked some decent air conditioning, However, you can't beat the truly amazing location, the view, the history, and the proximity to restaurants and bars as well as the ferry to Cinque Terre. Parking, on the other hand ... get there by train if you can (no fault of the hotel).
Stayed 3 nights in Jul 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean & comfortable

We loved this location! AC was out during our 1 night stay so it was pretty warm in our room. The balcony was shared with the next room with just a railing between so I wasn’t comfortable leaving the doors open for the night. Staff was very helpful & breakfast was nice. Stored our luggage while we took the ferry to see Cinque Terre. Hotel parking was a little confusing to find, but we found it and it wasn’t a far walk back to the hotel. Just drop your luggage off first & then park.
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! The parking is up the street but they gave us a voucher to pay the cost. Great breakfast and comfortable room.
Stayed 2 nights in Oct 2023

6/10 Okay

Hazel

Not the best hotel, very dated & old fashioned with music blaring until early hours of morning. Music so loud I felt the DJ was in our room! I complained on arrival that bed had hairs in it and bathroom had marks beside sink. We were offered a change of room for 1 night only which I didn’t want so the only way forwards was for me to change sheets myself & they were happy to give me clean sheets & cleaning product for bathroom! We had a tiny balcony overlooking sea which was amazing. Breakfast basic but adequate. 40€ for a sun umbrella & 2 sun beds for a day! Car park a 7-10 minute walk away but they did give reduced parking. I would not stay in this hotel again.
Stayed 4 nights in Jun 2023

8/10 Good

Jennifer

Stayed 3 nights in Jun 2023

10/10 Excellent

Dennis

Traveled with partner
Liked: Staff & service, property conditions & facilities
A clean friendly hotel in a clean friendly town,
Stayed 3 nights in May 2023

6/10 Okay

Margaret

Traveled with partner
Location on the water was great. Many dining options nearby. The hotel itself could use a bit of a refresh. Our biggest issues were that the AC was not available. We were told it was to early in the season to turn it on. No beach chairs or deck available, apparently to early for that to. Not necessarily a problem if you let me know on the website that these things are seasonal. If you post it as an amenity, then it should be available.
Stayed 2 nights in May 2023

8/10 Good

Alia

Liked: Staff & service, amenities, property conditions & facilities
The balcony view was amazing and the concierge was fantastic. Breakfast could do with some improvements but the location is great. We love this area. Great hotel to stay in.
Stayed 2 nights in May 2023

4/10 Poor

Goran

Stayed 1 night in Mar 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
Hotel in fantastic location but the bedrooms very small and basic
Stayed 1 night in Nov 2022

6/10 Okay

Dennis, Springfield Gardens

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I’ll start with the good… the location is great and the guy who works the Night Shift is friendly. Now on to the bad… the bed is hard as a rock and makes a terrible noise every time you move while laying in it, the staff (other than the Night Shift receptionist) are not welcoming and seemed to be bothered every time you asked for something, the hotel decor is dated and confusing. It could benefit from a major refurbishment. No notice in advance of hotel sponsored parties with blaring music that continued until 12:45am. I believe it was the police who finally made them turn off the music. Lerici has the potential to rival Portofino, but it unfortunately misses the opportunity to do so.
Stayed 3 nights in Jul 2022

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, accessibility to beach chairs to the ocean, swimming, wait staff and cocktail lounge
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Andrej

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
1.) On arrival in the evening we were detained personal documents, since this is not usually we are in check for departure, we did not think to collect personal documents from them at the reception. the very next day we sent an e-mail, called by phone and got the answer that they don't have it in the hotel. This is definitely a lie and very incorrect from the administration. 2.) the extra bed for 3 adults was almost like a baby and it was impossible to sleep. Shame and we do not recommend this hotel to everyone. Breakfast very bad too!
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel, spectacular views, central location, staff warm friendly and helpful.
Stayed 4 nights in Jul 2020

8/10 Good

L

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect beginning to our Family Italy vacation. We used this hotel as our base to visit other towns during the day. Located On the waterfront with several restaurants to choose from. Ask the desk staff for recommendations, they wont steer you wrong. Area is great and scenoc. Room was clean but small , however, we weren't in it. After starting our day with the breakfast they offer we were off sightseeing. I have misplaced my list of exceptional Staff but the gentlemen that checked us in was more than just accomodating then and throughout out stay..
Stayed 5 nights in Nov 2019