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Hotel River Poliforum

2.5 star property

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Photo gallery for Hotel River Poliforum

Interior detail
View from property
1 bedroom, in-room safe, desk, free WiFi
Reception
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266
  • Plaza del Zapato Commercial Center
    ‪3 min walk‬
  • León Stadium
    ‪14 min walk‬
  • Poliforum León Convention and Exhibition Center
    ‪17 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬

Room options

View all photos for Executive Room

1 bedroom, in-room safe, desk, free WiFi

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, desk, free WiFi

Executive Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | 1 bedroom, in-room safe, desk, free WiFi

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room, 1 King Bed

1 bedroom, in-room safe, desk, free WiFi

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, free WiFi

Family Room

  • 269 sq ft
  • Sleeps 6
  • 3 Double Beds

Similar properties

Reception

City Express Plus by Marriott Leon Centro de Convenciones

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (848)
$55 nightly
The price is $55 total
includes taxes & fees
City Express Plus by Marriott Leon Centro de Convenciones

About this property

Hotel River Poliforum

León hotel walkable to Plaza del Zapato Commercial Center
This smoke-free hotel features a fitness center, a conference center, and a microwave in a common area. Free WiFi in public areas and free valet parking are also provided. Additionally, a refrigerator in a common area, a business center, and conference space are onsite.
Hotel River Poliforum offers 107 accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel River Poliforum is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 1:00 PM at scheduled times and on request
  • Free valet parking on site
  • Limited onsite parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Grand River Plaza Leon
Hotel Grand River Plaza
Grand River Plaza Leon
Grand River Plaza
Hotel Grand River Plaza Leon, Mexico - Guanajuato
Hotel River Poliforum Leon
River Poliforum Leon
River Poliforum
Hotel River Poliforum León
Hotel River Poliforum Hotel
Hotel River Poliforum Hotel León

Hotel River Poliforum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 323 reviews
Rating 8 - Good. 121 out of 323 reviews
Rating 6 - Okay. 55 out of 323 reviews
Rating 4 - Poor. 25 out of 323 reviews
Rating 2 - Terrible. 27 out of 323 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

rosa maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco

Stayed 1 night in Dec 2023

2/10 Terrible

Joanna

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023

2/10 Terrible

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice clean and affordable
Stayed 1 night in May 2021

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star

Great service, clean rooms.
Stayed 5 nights in Jun 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Poor service

I stayed at this hotel last week and was under the impression based on the price I paid and the information on Hotels.com that the breakfast was included in the stay. I was only able to make the breakfast one day and after I serve myself a spoonful of eggs and a piece of bread I was told by the staff that I was not able to be there and that there was a 70 peso charge. I was confused as there was pretty much no food remaining at the time that I came into the dining area.I was confused as there was pretty much no food remaining at the time that I came into the dining area and that information about a charge was not disclosed on the website, nor was there any notification inside the room of the charge.
Stayed 4 nights in Jan 2020

2/10 Terrible

Lorena, Miami, FL

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The first thing you spot as soon as you come into your room is that flushing toilet paper is not allowed!! Sheets had stains and the was one mini blanket in a bag in the closet. Walls are very thin and the hotel becomes very noisy which make impossible to sleep. Upon arrival no ID was requested, we did an early check inn and no one asked us why.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locación agradable, habitaciones comoda, lo único malo es que se me iba el agua caliente :(
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Too pricey for the quality it presents !!! No phone in room cables amd no a/c unless u ask ..
Stayed 1 night in Mar 2019

6/10 Okay

David

Liked: Cleanliness, staff & service

No AC

Old property but no AC just a old fashioned fan , well located . Self parking not available
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Although the overall appearance of the hotel is updated and clean, we got the "internet special" which resulted in a small noisy room (right across from the elevator), the ceiling fan did not work, and amazingly water emerged from shower head going up and horizontally instead of down. The room needs some maintenance.
Stayed 1 night in Mar 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the decor and ambiance of the hotel as it was clean, friendly staff and great location.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible

8/10 Good

William s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wa amazing

10/10 Excellent

Luis, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

good

8/10 Good

Humberto

Liked: Staff & service

10/10 Excellent

Jorge , Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome despite the remodeling work.

I did not give an excellent score just because the construction work. But I know that in the near future everything will be excellent across the board. Every person I interacted with was extremely professional and prompt, even the construction workers were very polite. I absolutely recommended this hotel.

6/10 Okay

leticia, Cupertino

Liked: Cleanliness, staff & service

$28 per day... Overall rating good!

Hotel was under construction and it was a little inconvenient when it came to finding parking. Overall, it was located in the center of Leon, Gto. Many places to shop and eat at walking distance. Hotel was clean and nice. I got to hotel at a very low price. $28 per day. We stayed for 7 days. I would book this hotel again only if I could get it at that low rate.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Staff was nice. The only down side I would say is that the parking lot is not within the building of the hotel. Other than that very clean place.