The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Constance, The Whitlock, & The Dewey By The Lenox Collection

Free WiFi, bed sheets
Front of property
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets
TV
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Parking included
  • Air conditioning

Explore the area

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Lenox Library
    ‪2 min walk‬
  • The Bookstore
    ‪4 min walk‬
  • Ventfort Hall Mansion and Gilded Age Museum
    ‪8 min walk‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed (Whitlock Inn)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Dewey Inn)

  • 187 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Dewey Inn)

  • 133 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds (Whitlock Inn)

  • Sleeps 4
  • 2 Double Beds

Standard Room,1 Queen Bed(Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Dewey Inn)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Dewey Inn)

  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed (Whitlock Inn)

  • 234 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Whitlock Inn)

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Whitlock Inn)

  • 234 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Whitlock Inn)

  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Dewey Carriage House)

  • 209 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Constance Inn)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5-star Lenox hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a library, express check-out, and wedding services.
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Lenox hotel also offers a fitness center, a library, and coffee/tea in a common area. Concierge services and wedding services can be provided. Complimentary uncovered self parking is available on site.

The Constance, The Whitlock, & The Dewey By The Lenox Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 423 reviews" "
Rating 8 - Good. 113 out of 423 reviews" "
Rating 6 - Okay. 56 out of 423 reviews" "
Rating 4 - Poor. 23 out of 423 reviews" "
Rating 2 - Terrible. 10 out of 423 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael, Fort Lauderdale

Stayed 1 night in Sep 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3 night stay at at the Constance
We had a lovely deluxe king second floor room at the Constance. Noah was friendly and at the desk til 10pm. The bed and pillows were comfortable, nice size TV with built in Roku to access your streaming services, and easy temp control in the room. The continental breakfast was convenient, as was the free coffee and snacks throughout the day. It is a beautiful old house, and it was a 4.5 star experience. Lenox is lovely, we especially enjoyed driving up to Williamstown, seeing the Clark Institute, and driving part of the Mohawk Trail. The Norman Rockwell museum was great but too crowded on a weekend. We enjoyed the Mount, and an interesting tour at Arrowhead. There is a lot to do in the area. We would gladly stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall beauty in Lenox!
Great experience! Town so full of Fall color. Nice rooms with balaconies. Close to many activities.
Stayed 1 night in Oct 2024

8/10 Good

Stevens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put on the third floor and only one other couple was in the building. The room was a bit small, and there was no chair to sit in. The bathroom however was newly remodeled
Stayed 1 night in Oct 2024

8/10 Good

Pammy

Liked: Amenities
We stayed at the Dewey, very beautiful area. Walking distance to restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Liked: Staff & service, property conditions & facilities
New England Holiday!!
Very beautiful environment.
Stayed 1 night in Oct 2024

8/10 Good

Wayne

Liked: Amenities
It was very nice for the most part, but we couldn’t control the heat very well and for October it was a little in between chilly and hot.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Quiet and comfortable
Stayed 1 night in Oct 2024

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a lovely old establishment, originally built in 1825. The rooms were quaint and lovely and had upgraded,,modern but small bathrooms. It also has a lovely large porch that looks out over the Berkshires. If you have a hard time walking or climbing stairs, please be sure to ask for a room on the first or second floor. the climb up to 3 is a little tricky. The parking is a bit tight as well. All in all though, the staff goes out of their way to make you stay pleasant and memorable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Traveled with group
Stayed 3 nights in Sep 2024

6/10 Okay

Kathleen

Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

pat

Disliked: Property conditions & facilities
Check in person very nice and did help. Room temperature not controllable. No person in the facility. Had to go to Constance for assistance. Bed tilted and could not be changed. The parlor set up
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne S

Beautiful location.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria A L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and considerate staff. It is ready to walk downtown from here and just as nice to spend a few hours reading in the porch.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is mediocre-- coffee cold my first day (OK the second). No cereal except granola. Congested area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dewey
Planned this overnight stay with the intent to have a B&B experience. I travel for work, so needed a change from chain hotels. This is a gem! I stayed at the Dewey, and would return for future stays. Located in an older home, it has beautiful outdoor space and gardens, a large library with games, a piano and fireplace. My room was nicely decorated and appointed and cool upon arrival (temps were in the high eighties), comfortable & immaculate room. Quiet location just a couple of minutes walk from downtown with shops and restaurants. The kitchen was stocked with fresh fruit, snacks, tea/coffee and ice--very nice touches. Breakfast is down the road at the check-in hotel, and the porch was available to have your coffee or meal. Just a wonderful find--I would highly recommend a stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
1. Logan, concierge person, was great. He waa auper friendly and helpful with all the Qs i had. 2. Location great and vive very charming and relaxing. 3. Room itself- just okay- the head board and the floor are uneven, even though things were "clean" they werent "hotel 4 star clean"- mostly i assume because of the diff standards they have- idk. But the bathroom looked nice but functionality waa not great. The sink was falling off the wall and we could barely touch it l. The shower waa backed up so if you showered you were upto your anklesin water woth the sense of the water flooding out of the shower stand and onto the floor...not great at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Charming town...charming place
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie, Park City

Traveled with partner
Liked: Cleanliness, staff & service
When we arrived there was no one at the desk for a while. Once Logan showed up at the check in desk we were given our room. Logan explained that they didn’t have a key to the room but would open it for us and try and locate the key. No go. But he said he would be happy to lock up for us. Unacceptable. Why would you give us a room without a key? We told him that was a hard no. He changed our room thank goodness, which should have happpened from the start. They were short staffed a weren’t able to offer housekeeping. Someone did knock at one point and offered us additional towels but that was it. Just not impressed and won’t be returning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Amenities
Great mattresses! Spotlessly clean for an old house. Friendly and helpful staff. Very good coffee but rest of breakfast just ok. Still, would stay again and would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was full of light and very comfortable. I loved the location - right in the middle of Lenox and walkable to restaurants, shops, etc. Brunch at the restaurant was delicious!
Stayed 1 night in Aug 2024