Berkshires Untold

3.5 star property

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Photo gallery for Berkshires Untold

Lobby
Standard Two Double | Premium bedding, individually decorated, iron/ironing board, free WiFi
Restaurant
Lobby
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
194 Pittsfield Rd, Lenox, MA, 01240
  • The Mount
    ‪7 min drive‬
  • Tanglewood Music Center
    ‪7 min drive‬
  • Bousquet Ski Area
    ‪10 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪58 min drive‬

Room options

Deluxe Two King Suite

  • 535 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

Standard Two Double

  • 255 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard King

  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Berkshires Untold

3.5-star Lenox lodge with restaurant
This smoke-free lodge features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-in. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and designer toiletries. Each accommodation is individually decorated. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Lenox lodge also offers coffee/tea in a common area and express check-in. Onsite self parking is complimentary.

Berkshires Untold is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
The Club Room - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Club Room

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Life House Berkshires
Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 600 reviews
Rating 8 - Good. 106 out of 600 reviews
Rating 6 - Okay. 32 out of 600 reviews
Rating 4 - Poor. 16 out of 600 reviews
Rating 2 - Terrible. 17 out of 600 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Woodward, Winchester

Liked: Cleanliness, amenities, property conditions & facilities
This is not your standard chain hotel. Although the overall architecture is 1970s motel style, the color choices, furnishings, and materials used in upgrading have produced a very sophisticated, upscale ambience. Life House Berkshire is promoted as a writer’s retreat. The lobby/bar appears to be from a tropical boutique hotel. Everything extra (meals, snacks) costs extra - no free breakfast here. The tap water has an iron taste - yuck (and I generally DO drink tap water). I appreciated the one free bottle of water but was glad I’d brought some of my own. Very clean and well maintained. And the price (for my February stay) was right too.
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Business traveler, Traveled with pets
Liked: Cleanliness, amenities
Everyone working at this hotel goes above & beyond. So lovely, smiles on their faces, happy to accommodate, and more importantly- the hotel looks exactly like the pictures online. Newly renovated, modern, extremely clean. Cant say enough about this place! Sidebar- Josh is the man!!
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Traveled with partner
The restaurant and lounge area is so inviting, and staff is all around excellent.
Stayed 3 nights in Feb 2025

4/10 Poor

Long

Doesn’t allow using the microwave.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stay but the heater was like a truck going off.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gustaf

Stayed 2 nights in Feb 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in the Berkshires!!

There are many small, single room,camp-like former motels in the Berkshires. Many tend towards shabbiness and neglect— not this one! I found my room warm and inviting with lots of little decorative touches that were imaginative and made me smile. The inclusion of a reading chair and writing desk is a huge plus for me. The bed was super comfortable, great pillows, nice linens. HVAC worked beautifully— I could reduce the temperature, a huge thing on a cold night when most folks would want to be toasty— me, not so much. The shower and bathroom were gorgeous with neat tiles and great water pressure. You don’t get the felling of being in a gross cookie cutter corporate gulag, rather pleasantly nestled in a unique and whimsical den.
Stayed 1 night in Feb 2025

8/10 Good

Peter, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities

Looks nice but is eh

Life House Berkshires looks great, but no one actually works there. Or at least that's how it seemed during our stay. I never got the welcome text they said I would get to be able to communicate with staff. I called the 800 number once to try to get someone and couldn't get a person. I finally did get a person the next time I tried that number and that was to tell them that when we came back for the day after housekeeping had been there, our sink was clogged with muddy water. Not sure if it was used as a slop sink for a mop or what. But that was pretty gross. No one came to clean it or fix it even after I told them about it.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a try

Nice room, the lobby, bar, and food lounge area also very nice. Food was good with limited choices, which worked for me.
Stayed 8 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We also have a
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Keyla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and clean, equipped with all the necessary things. Walking into the room which was light up and with jazz music was a nice touch. The one thing I was somewhat disappointed was the TV. I was trying to watch just regular TV live and it keep on freezing. Same thing with the music when I played it in Spotify. I would stay there again on my next visit to Lenox.
Stayed 1 night in Feb 2025

10/10 Excellent

Pina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property we will be back
Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Loved this hotel! Great location - extremely comfortable with great aesthetics and dog friendly. Will definitely be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Court

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled amazing, was decorated beautifully and was affordable for a single night stay passing through. I'd stay there again if ever in the area.
Stayed 1 night in Feb 2025

6/10 Okay

Hyunah

Liked: Cleanliness, property conditions & facilities
Heater was too loud and very dry room
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the value of this place! Cute rooms, amazing bar, and great location!
Stayed 2 nights in Jan 2025