In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Castaway Resort features an outdoor pool, spa services, and a terrace. Public areas are equipped with complimentary wireless Internet access. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This Lembongan Island hotel also offers a garden, concierge services, and dry cleaning/laundry services. Onsite self parking is complimentary.
Castaway Resort has designated areas for smoking.
Castaway Resort offers 8 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. This Lembongan Island hotel provides complimentary wireless Internet access. Bathrooms include showers and bidets. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at 1 PM
Check-in time ends at 7 PM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.
Front desk opens daily at 7 AM
Front desk closes daily at 7 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
No pets and no service animals are allowed at this property.