8/10 Good
patience
Mar 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice return to a comfortable hotel
Requested a first floor room and walk-in shower. This was granted and in addition the room we were given was a surprising upgrade. Very nice as it had just been renovated. We also had an early check-in. Unsure how often it had been used as there were unfinished jobs, like unconnected heated towel rail. The shower cubicle was small with too large a rain shower head. The room had adjoining doors, which became noisy late at night.
Tea, coffee, milk, biscuits and kettle was good. Large wardrobe with hangers, laptop-sized safe, empty minibar (that didn't work as our milk went sour!). 2 glasses, 2 bottles of water and 2 wine glasses, useful. Many sockets, including bedside ones, usb with bedside lights. No hotel info in room, would've liked info on recycling in hotel, after I saw a notice briefly in the lift. I ended up taking my recycling home as I couldn't find separated bins. There are 2 elevators, which are good, but both work on same button. Lobby good sized, and we paid for a reasonably priced coffee, while waiting there. There is a side exit to the train station, which we used both to arrive and leave, cutting off the corner and keeping us under cover!! Staff were good and helpful. Had been before, hope to return again.
patience
Stayed 5 nights in Feb 2025