Ratings based on 3,659 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 30, 2024 on Expedia
Good value and nice remodel
Comment from Hotel Management
Apr 30, 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thank you for choosing the Strat Hotel. We appreciate your kind feedback. Hope to see you again in the future.
by A verified traveler
Posted Apr 30, 2024 on Expedia
The staff was rude not very welcoming they were not very helpful. They were kind of dismissive
Comment from Hotel Management
Apr 30, 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thank you for choosing the Strat Hotel. We appreciate your kind feedback. Hope to see you again in the future.
by A verified traveler
Posted Apr 30, 2024 on Expedia
Everything
Comment from Hotel Management
Apr 30, 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thank you for choosing the Strat Hotel. We appreciate your feedback. Hope to see you again in the future.
by A verified traveler
Posted Apr 30, 2024 on Expedia
I liked the location was close to the venue I was going to.
I didn’t like the amount of homeless people begging for money as I walked to and from the venue.
I didn’t like that I got scammed. I paid for a newly renovated room and was given an older room.
Comment from Hotel Management
Apr 30, 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thank you for choosing the Strat. We appreciate your feedback. Hope to see you again in the future.
by A verified traveler
Posted Apr 30, 2024 on Expedia
I chose to stay at the strat cause it was cheaper than the other resorts. Big mistake. Got in and found a booger on my pillow. Tried to call to ask for a new pillow and they couldnt be bothered to answer the phone. Their bartenders are good except for the white russian man who charged my for my bare vodka shots while i was gambling the first night while i was tipping him. Reported it to the hotel and they wouldnt do a dang thing despite it being every places rule to give free drinks while gambling. Id love a refund but these pepple dont give a dang. The dining was good at the cafe and excellent at chi. The steakhouse screwed up a prime rib and the clam chowder tasted ashy somehow like what the heck? Also while dining there my card was declined so i had to go to the atm to pay and tip them out. I reminded the front desk man i was already there and he greeted me with a very petty "YEAH WE KNOW!" No hot tub at the pool. Rides were shut down a few nights of my stay. Wifi terrible. Will never waste my money here again.
Comment from Hotel Management
Apr 30, 2024 by The Strat Hotel and Skypod Tower, Hotel Management
So sorry to learn that you did not have the best experience with us. Thank you for letting us know. Our apologies for any inconveniences.
by A verified traveler
Posted Apr 30, 2024 on Expedia
by A verified traveler
Posted Apr 30, 2024 on Expedia
by A verified traveler
Posted Apr 30, 2024 on Expedia
by A verified traveler
Posted Apr 30, 2024 on Expedia
The rooms need more cleaning
Comment from Hotel Management
Apr 30, 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thank you for choosing the Strat. We appreciate your kind feedback. Hope to see you again in the future.
by A verified traveler from Renton
Posted Apr 30, 2024 on Expedia
It was awesome
Comment from Hotel Management
Apr 30, 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thank you for choosing the Strat. We appreciate your kind feedback. Hope to see you again in the future.