Ratings based on 16,775 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.1 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
Quick checkin room was clean an great
by A verified traveler
Posted Mar 28, 2024 on Expedia
Excellent room in every aspect!
by A verified traveler
Posted Mar 27, 2024 on Expedia
We got put into a room that wasn’t supposed to be booked and somebody walked right into our room. Something about a leak.. I don’t think I’ll return
by A verified traveler
Posted Mar 27, 2024 on Expedia
Rio is a good place to stay if you’re on a budget. Free valet parking for guests and close to local transit stations and stops. Plenty of options for food within walking distance as well.
by A verified traveler
Posted Mar 27, 2024 on Expedia
by A verified traveler
Posted Mar 27, 2024 on Expedia
We were given the wrong rooms when we arrive and they charge more than what Expedia said I was charged a total of $280 when expedia said my remaining balance to pay at the hotel was 180 I believe… Anyway, I called the help desk once we received the room and I get transferred at least three times to three different people and then was supposed to call after 430 to see if they had the right room. They never answered at that time. Rooms were really bad shape carpets torn safe did not work asked to get upgraded after 10 minutes of checking in and being offered to upgrade but somehow now upgrades were not available as I’m standing there speaking other people were getting asked if they wanted to upgrade made no sense to me after the eighth time of trying to get a hold of somebody and to help us by phone. They’re only explanation was sorry we got bought off by another company and we can’t really see a lot of information we need on the computers. Please try again later after that I just gave up tried my best working with a disabled child and newborn in 2 separate rooms instead of conjoining rooms. definitely will not be coming back to Rio..
by A verified traveler
Posted Mar 27, 2024 on Expedia
The room was outdated and the hallways smelled like crap. Were never told how to get to our room and told the pools werent heated so we didnt take our kids there only to find out they were. Limited eating spots and a view of empty lots and freeway from our room.
by A verified traveler
Posted Mar 26, 2024 on Expedia
We had a nice quiet stay. The room was in the mascarade tower (not renovated). It was basic and old. The shower had a lot of caulk in the cracks. The pool area had just opened that week and it was clean and very warm... hot tub temps. The casino was smokey and fairly unpopulated mid week, but on the 22nd floor we did not smell any smoke. The room was very big and had floor to ceiling windows. I liked it, but it was not the best hotel ever. Well worth the low price we paid (all totalled it was about $100 per night including everything). This hotel is not on the strip but it was about a 15 minute walk and so we did that every day to go to shows and see the other big more expensive casinos and hotels on the strip. It should be noted that I am very easy to please.
Comment from Hotel Management
Mar 26, 2024 by Leandra J, Hotel Management
Hello Daniel,Thank you for taking the time to share your experience with us. We appreciate you making us aware of the areas in need of attention and sincerely hope to be given another opportunity to surpass your expectations the next time you come to town!
by A verified traveler
Posted Mar 26, 2024 on Expedia
Lots of food options
by A verified traveler
Posted Mar 26, 2024 on Expedia
Fantastic ! Room was awesome for the price !
Comment from Hotel Management
Mar 26, 2024 by Leandra J, Hotel Management
Hello ShawnThank you for your recent visit and for your feedback. We are thrilled to read that you enjoyed the renovated rooms. We look forward to welcoming you back,