Ratings based on 16,992 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
Hotwire Verified Reviews
by A verified traveler from Shreveport
Posted Apr 28, 2024 on Expedia
The first two days, our room had no hot water in the shower. However, after reporting the problem to the front desk, we were moved to a new room
by A verified traveler
Posted Apr 28, 2024 on Expedia
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by A verified traveler
Posted Apr 27, 2024 on Expedia
Need gates to walk out going to businesses
Comment from Hotel Management
Apr 27, 2024 by Diana Thomas, Hotel Management
Johnny Glenn, your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.
by A verified traveler
Posted Apr 27, 2024 on Expedia
Y
Comment from Hotel Management
Apr 27, 2024 by Diana Thomas, Hotel Management
Thank you, Tammie, for staying at The Rio Las Vegas on your recent trip to Las Vegas.
by A verified traveler
Posted Apr 27, 2024 on Expedia
by A verified traveler
Posted Apr 27, 2024 on Expedia
by A verified traveler
Posted Apr 27, 2024 on Expedia
Todos
Comment from Hotel Management
Apr 27, 2024 by Diana Thomas, Hotel Management
Thank you, Milton, for staying at The Rio Las Vegas on your recent trip to Las Vegas.
by A verified traveler
Posted Apr 27, 2024 on Expedia
The waiting to check in and check out can for sure be better, the availability of rooms you paid for too can be better. When we got there they said the room I paid for isn’t available so they told us to keep checking back to see if it’s available.
Comment from Hotel Management
Apr 27, 2024 by Diana Thomas, Hotel Management
Thank you, Quadri, for sharing. We are hiring more front desk agents and working out some tests with our newly installed self-check-in kiosks. To check out you can call the operator and they can check you out and send the final bill. Or you can leave the keys at any of the key drop offs. Unfortunately, when we are busy it does take a bit of time to clean rooms and we apologize for the inconvenience that this caused. We hope you will give us another chance and return to our hotel in the future.
by A verified traveler from Phoenix
Posted Apr 27, 2024 on Expedia
While the stay was only for one night, as soon as I checked in, I was already ready to check out. The entire hotel has an old smoke smell throughout, and it was dated and felt very old and untouched. This hotel needs an entire remodel immediately!
Comment from Hotel Management
Apr 27, 2024 by Diana Thomas, Hotel Management
Thank you, Michelle, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.
by A verified traveler
Posted Apr 26, 2024 on Expedia
Very out dated, gross stained carpets in the room, so much calcium build up on the shower head that the water sprays all over the place. Bed dipped down bad in the middle, Very dirty!!! Staff was friendly but that was about it.
Comment from Hotel Management
Apr 27, 2024 by Diana Thomas, Hotel Management
Thank you, Lelani, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.